Qualtrics

Create customizable dashboards, scheduled reports, and branded presentations from survey data.

AI-powered insights assistant that automatically identifies patterns and recommends actions.

Compare results against industry benchmarks and historical data trends.

Analyze trade-offs in product preferences to optimize features and pricing strategies.

Create custom scoring models and index calculations based on survey responses.

Export survey data in multiple formats including CSV, SPSS, and R for further analysis.

Visualize where respondents focus attention on survey pages and web content.

Visualize customer touchpoints and identify experience gaps across the entire journey.

Track the same respondents over time to measure changes in perception and behavior.

Determine attribute importance by asking respondents to choose most and least preferred options.

Track organizational KPIs and employee performance scores across teams and time periods.

AI algorithms forecast customer behavior and identify churn risk before it happens.

Real-time dashboards and reports visualize survey results with cross-tabulation and filtering capabilities.

Machine learning models detect emotional tone and sentiment from customer feedback.

Perform t-tests, ANOVA, correlation, and regression analyses within the platform.

AI-powered analysis of open-ended responses to extract themes and sentiment automatically.

Create complex survey flows with conditional branching and dynamic question display.

Measure ease of doing business with pre-configured CES survey templates and benchmarking.

Send surveys via email, SMS, web links, QR codes, and embedded panels with advanced scheduling.

Collect digital signatures within surveys for contracts and consent forms.

Embed interactive elements like sliders, drag-and-drop, and ranking widgets in surveys.

Surveys automatically optimize for mobile devices with touch-friendly interfaces.

Create surveys in 90+ languages with automatic translation and localization.

Pre-built NPS surveys with automated follow-up workflows and segmentation analysis.

Ask different questions based on previously collected data to improve respondent experience.

Randomize question order and answer choices to reduce bias in survey design.

Drag-and-drop interface to create surveys with 100+ question types and design templates.

Dynamically insert respondent answers or profile data into subsequent survey questions.

Set up real-time validation to ensure data quality and prevent incomplete submissions.

Capture video responses and embedded images within surveys for richer qualitative data.