JustCall
justcall.ioBuild Difficulty: 4/5
A few focused days to build a solid replacement
The 24/7 Revenue Communication Platform
How to Replace JustCallOverview
Features
100 features across 22 categories
AI(25)
Boost agents' success rate with real-time AI-powered guidance and cues
Custom AI actions for automating specific business tasks
Smart, human-like receptionist to handle calls, book meetings, and route inquiries
AI-driven sales agent that qualifies leads and schedules meetings for your team
Answer inbound calls 24/7 and book meetings automatically with AI-powered agents that turn form fills into qualified sales leads in under 60 seconds
AI provides real-time guidance for handling customer objections
Ensure agents follow scripts with AI monitoring and guidance
AI agents assign call disposition codes automatically
Evaluate performance instantly and save hours on manual assessment with AI scoring
Ditch manual note taking with AI-based summary and transcriptions
AI agents collect data from customers during calls
Achieve peak agent productivity and drive customer delight with AI conversation analysis
Train AI agents with knowledge base of Q&As and URLs
Access real-time transcription during live calls for instant reference and analysis
AI-powered notes taken automatically across multiple communication channels
Turn conversations across various channels including Zoom and Google Meet into text
AI agents support conversations in 14 different languages
Turn form fills into qualified sales leads in under 60 seconds with AI-powered outbound calling
AI agents make outbound calls for lead qualification
AI agents schedule appointments on team's calendar
AI agents automatically send SMS follow-ups
Track and detect customer sentiment throughout conversations
Frame on-point business texts with AI-powered insights and message rephrasing
AI agents transfer calls to human agents with context
Clone voice to personalize AI agents with natural-sounding voice
Admin & Management(6)
Set up granular access controls and roles for team members
Track real-time availability of agents and allow status updates
Manage team by assigning phone numbers and analyzing call logs and recordings
Personalize business hours for each phone number and control after-hours call handling
Monitor and maintain health of phone numbers used for outreach
Share JustCall phone number allocated with other team members
Analytics(2)
Receive automated insights within chat and comprehensive overview of team performance
Highlight and revisit key moments from calls with custom moment tracking
Apps(1)
Turn smartphone or desktop into business line with iOS, Android, Windows, and Mac apps
Automation(1)
Send automated answers, follow-ups, and responses via SMS
Compliance & Quality(1)
Automatically record calls and improve customer interactions
Developer Tools(1)
Build custom integrations using robust APIs and Webhooks with scalable rate limits
Feedback & Quality(1)
Get instant feedback on performance of agents using automated post-call survey
Inbound Management(3)
Build superior customer experiences with automated call handling
Smart call routing to connect customers with right agents
Allow customers to request callbacks instead of waiting in queue
Integrations(7)
Make calls directly from browser without picking up phone using JustCall Chrome extension
Build automated calling and SMS workflows with CRM integrations
Automatically log calls and data to CRM systems
Support for integrating with third-party platforms
Native integration with Salesforce for computer telephony integration
Seamlessly integrate automated texts with major business communication tools
Let website visitors connect directly with business from website
Messaging(11)
Reach prospects and customers at scale with bulk messaging
Text multiple contacts in same conversation and collaborate to ensure everyone is on same page
Work together on customer emails with your team
Send MMS to all contacts and manage inbox while handling clients and customers
Compose message and let automation deliver at precise date and time
Send and receive text messages around the globe with JustCall number
Send and receive texts and multimedia messages with shared inbox collaboration
Send promotions, reminders, and updates via bulk SMS
Automatically break down long text messages into segments for better transmission
Build dynamic workflows for seamless business messaging with automation
Connect and collaborate with a shared WhatsApp inbox
Monitoring(1)
Listen to live calls in real-time, speak to agent during call, or jump into ongoing call
Organization(4)
Seamlessly group and track conversations by outcomes with disposition codes
Add detailed notes to every call for future reference and context
Tag calls using specific keywords and phrases applicable to your business
Sort call logs or recordings by filtering them according to date and time
Outbound Sales(6)
Automatically dials numbers sequentially at a controllable pace, fast and error-free
Dynamic dialer that updates contact list in real-time and minimizes call abandonment
Reach customers with seamless outbound calling capabilities
Powerful dialing automation for high-volume outreach
Enhance contact rates with dialing automation software for high-volume calling
Maximize sales outreach with dialing automation including auto, predictive, and dynamic dialing
Quality Management(1)
Assign call scores manually or automatically for performance evaluation
Reporting & Analytics(5)
Monitor real-time performance of agents with meaningful metrics
Get a 360 degree view of agent performance with detailed analytics
Track live call activity, calls/team/number analytics at a centralized place
Monitor important SMS metrics like delivery rates, open rates, and click-through rates
Access segregated data depicting activities of all team members in last 24 hours
Safety & Security(1)
Easily blacklist and block phone numbers that are spam callers and bots
Scheduling(1)
Set up an appointment scheduler and share it with prospects to schedule calls
Security(1)
Secure line for online transactions and confidential information sharing with automatic recording disable
Training & Coaching(2)
Ramp up and train agents rapidly with personalized coaching plans
Provide continuous, personalized, and contextual feedback to improve sales pitches
Voice(18)
Reliable answering service to manage calls around the clock without extra staffing
Automatically receive and distribute calls to the right agents
Build seamless voice and SMS workflows on a single platform
Redirect incoming calls for faster handling and resolution
Mask outbound calls with a custom phone number
Create personalized greetings for welcome messages and voicemail messages
Find custom number that spells company name for better branding
Access phone numbers from 70+ countries to make and receive calls worldwide
Guide customers to the right solution with interactive call routing options
Boost sales team reach with local phone numbers from 70+ countries to increase answer rates
Make outbound calls using cellular mobile without internet requirement
Keep existing phone number by porting local or toll-free number to JustCall
Ensures you never miss another call because you couldn't hear it
Give business a national presence with toll-free number in US, UK, and Canada
Professional phone answering service that engages callers and captures messages
View voicemail transcription in the Call Logs section
Manage all calls easily including missed ones with voicemail functionality
View voicemail transcription in call logs section automatically
Workflow(1)
Enable wrap-up time to complete after-call work without receiving new calls
Pricing
Team
- ✓Unlimited outbound minutes
- ✓Unlimited inbound minutes
- ✓Unlimited AI transcription minutes
- ✓500 SMS segments
- ✓AI Review Assist add-on
- ✓SMS Bundles add-on
- ✓Local number in 70+ countries
- ✓Messaging suite
- ✓100+ CRM & data integrations
- ✓IVR & call menus setup
- ✓Team performance analytics & reporting
- ✓API access & workflows
Pro
Popular- ✓Everything in Team
- ✓Unlimited outbound minutes
- ✓Unlimited inbound minutes
- ✓Unlimited AI transcription minutes
- ✓1,000 SMS segments
- ✓AI Review Assist add-on
- ✓SMS Bundles add-on
- ✓Power dialer
- ✓Bulk SMS campaigns
- ✓Queue callback
- ✓Intelligent call routing
- ✓Salesforce CTI integration
- ✓Advanced roles & permissions
- ✓Advanced analytics & reporting
- ✓Higher API limits (up to 3,600 requests/hour)
Pro Plus
- ✓Everything in Pro
- ✓Unlimited outbound minutes
- ✓Unlimited inbound minutes
- ✓Unlimited AI transcription minutes
- ✓1,000 SMS segments
- ✓AI Review Assist included
- ✓SMS Bundles add-on
- ✓Multi-channel AI-notetaker
- ✓SMS Copilot
- ✓Coaching comments
- ✓Real-time agent assist
- ✓AI-powered script compliance
- ✓AI call scoring
- ✓Custom & standard topics
- ✓Sentiment analysis
Business
- ✓Everything in Pro Plus
- ✓Unlimited calling & SMS
- ✓Single sign-on
- ✓Enterprise-grade SLA
- ✓Enterprise-grade compliance (HIPAA, GDPR, etc.)
- ✓Personalized onboarding
- ✓Real-time agent assist
- ✓AI-powered script compliance
- ✓Dedicated phone support line
- ✓Maximum API rate limits (up to 5,400 requests/hour)
SalesPro
- ✓Sales dialer
- ✓Unlimited outbound calling
- ✓Call transcription & summary
- ✓Predictive dialer (up to 10 lines)
- ✓Power & Dynamic dialer
- ✓Local number bundles add-on
- ✓Number Health
- ✓Workflows & automation
- ✓Voicemail automation suite
- ✓AI coaching & training
- ✓Real-time agent assist
- ✓AI-Powered script compliance
- ✓Live call transcription
- ✓AI-Powered objection handling
- ✓Manual & automatic call scoring
- ✓Sentiment analysis
- ✓AI voice agent add-on
- ✓Core communication platform
- ✓Free inbound calling & SMS credits
- ✓Local number in 70+ countries
- ✓Advanced analytics & reporting
- ✓Powerful integrations (Salesforce, Hubspot, Apollo, Outreach, Salesloft)
- ✓Bulk SMS campaigns
- ✓Enterprise-grade SLA
- ✓Maximum API rate limits (up to 5,400 requests/hour)
- ✓Dedicated success manager
- ✓Personalized onboarding
- ✓Shared email inbox
- ✓Dedicated phone support line
AI Voice Agent - Pay As You Go
- ✓Language support for 14 languages
AI Voice Agent - Lite
Popular- ✓AI Actions
- ✓Collect data
- ✓Schedule appointments
- ✓Send SMS
- ✓Assign disposition codes
- ✓Transfer calls
- ✓Knowledge base (1 per account)
- ✓API & webhook support
- ✓Integration support
- ✓CRM logging
- ✓100 included minutes
- ✓$0.99/minute thereafter
AI Voice Agent - Max
- ✓Everything in Agent Lite
- ✓Multilingual support (14 languages)
- ✓Knowledge bases (5 per account)
- ✓Advanced AI capabilities
- ✓Voice cloning
- ✓Outbound calling (BETA)
- ✓300 included minutes
AI Voice Agent - Committed Usage (100 minutes)
- ✓100 calling minutes per month
- ✓$0.99/minute thereafter
AI Voice Agent - Committed Usage (250 minutes)
- ✓250 minutes per month
- ✓5% discount
AI Voice Agent - Committed Usage (500 minutes)
- ✓500 minutes per month
- ✓5% discount
AI Voice Agent - Committed Usage (1000 minutes)
- ✓1,000 minutes per month
- ✓10% discount
Free Trial
- ✓14 days of JustCall AI
Cost Calculator
Keep Paying JustCall
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 100 features at easy complexity.
Build vs Buy
Should you build a JustCall alternative or buy the subscription? Estimate based on 100 features.
Buy JustCall
Better ValueBuild Your Own
Buying JustCall saves ~$118,920 over 3 years vs building.
Estimates based on 100 features and a BuildScore of 4/5. Actual costs vary.
Integrations
15 known integrations