JustCall vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 67) and fewer integrations (15 vs 46). Starting price: JustCall at $29/mo vs Survicate at $349/mo. JustCall has 99 unique features while Survicate has 66 unique features, with 1 features in common.
| JustCall | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 67 |
| AI-Powered Features | 30 | 10 |
| Starting Price | $29/mo | $349/mo |
| Pricing Tiers | 13 | 5 |
| Integrations | 15 | 46 |
| Shared Features | 1 | |
| Shared Integrations | 6 | |
| Data Quality | 95% | 100% |
Feature Comparison by Category
AI (25 vs 3)
| Feature | JustCall | Survicate |
|---|---|---|
| AI Actions | ||
| AI Follow-up Questions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Research Chatbot | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base |
Admin & Management (6 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analysis (0 vs 6)
| Feature | JustCall | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (2 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Automated Insights | ||
| Moment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 4)
| Feature | JustCall | Survicate |
|---|---|---|
| Recurring Surveys | ||
| Response Caps | ||
| SMS Bots | ||
| Survey Scheduling | ||
| Survey Throttling |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Call Recording |
Customization (0 vs 4)
| Feature | JustCall | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (0 vs 1)
| Feature | JustCall | Survicate |
|---|---|---|
| Automatic Enrichment |
Developer Tools (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| APIs and Webhooks |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Post-Call Survey |
Feedback Sources (0 vs 1)
| Feature | JustCall | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
Inbound Management (3 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Integration & Automation (0 vs 5)
| Feature | JustCall | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Integrations (7 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| Integration Support | ||
| SMS Integrations | ||
| Salesforce CTI Integration | ||
| Website Click-to-Call |
Messaging (11 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Monitoring (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Live Call Monitoring |
Optimization (0 vs 1)
| Feature | JustCall | Survicate |
|---|---|---|
| A/B Testing |
Organization (4 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Quality Management (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
Reporting & Dashboards (0 vs 3)
| Feature | JustCall | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Safety & Security (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Appointment Scheduling |
Security (1 vs 8)
| Feature | JustCall | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| Safe AI | ||
| Secured Line |
Support (0 vs 3)
| Feature | JustCall | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support |
Survey Creation (0 vs 6)
| Feature | JustCall | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (0 vs 12)
| Feature | JustCall | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Targeting & Segmentation (0 vs 10)
| Feature | JustCall | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Training & Coaching (2 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
Voice (18 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Workflow (1 vs 0)
| Feature | JustCall | Survicate |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (99)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 79 more unique features
Only in Survicate (66)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
Export API
+ 46 more unique features
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