Copper

copper.com
CRM
Few Days

CRM Software Solutions Company - Recommended for Google Workspace

How to Replace Copper

Overview

Copper is a customer relationship management (CRM) platform purpose-built for relationship-focused businesses to manage their entire customer journey. It seamlessly integrates with Google Workspace to help teams connect with leads, win deals, deliver projects, and create repeat business without switching between multiple tools.

Features

61 features across 19 categories

AI(3)

AI Email Re-writerAI

Rewrite emails using AI assistance

AI Email Template GeneratorAI

Generate email templates using AI

Contact & Teammate SuggestionsAI

AI-powered suggestions for contacts and teammates

Also in: monday.com, Notion, Airtable

Admin(5)

Data Import & Export

Import and export data for system administration

Multi-currencyPremium

Support multiple currencies for international business

Sign in with Google

Authenticate using Google credentials

Single Sign-On (Okta)Premium

Implement single sign-on using Okta

Team Permissions

Manage user roles and permissions

Also in: Insider CDP, Jira, Asana

Automation(4)

Feedback Requests

Once a project wraps up, automatically send a follow-up email to request a review or referral

Pipeline Automations

Automatically trigger emails or reminders when you move an opportunity to the next stage

Task & Workflow Automation

Log calls, meetings, asks and activities without lifting a finger

Workflow AutomationPremium

Create custom workflows for task automation

Also in: monday.com, Notion, Airtable

Collaboration(3)

Activity Feed

Get a bird's-eye view of your team's activity across customer emails, projects, tasks and more

Global Activity Feed

View all team activity in one centralized feed

Team Collaboration

Bring the whole family - sales, project managers, creatives, finance, contractors and more

Also in: Notion, Airtable, Obsidian

Communication(1)

SMS Logging

Log SMS automatically so every interaction is tracked and accounts are always up to date

Also in: Jobber, Jira, Insightly

Customization(2)

Custom Fields

Create your own labels, tags, owners, and more so everyone has context and everything stays organized

Remove Copper BrandingPremium

Remove Copper branding from forms

Also in: monday.com, Obsidian, Smartsheet

Data Management(1)

Contact Enrichment

Enrich contact data with additional information

Also in: monday.com, Notion, Airtable

Document Management(2)

Contracts & Proposals

Draft in Google Docs, or integrate with tools like PandaDoc, DocuSign and QuickBooks for a seamless sales process

File Uploading

Upload and attach files directly to records

Email Marketing(8)

Bulk Email

Send emails to multiple contacts at once

Email Automation

Automate email workflows and sequences

Email Click Tracking

Track when links in emails are clicked

Email Open Tracking

Track when emails are opened

Email Series

Create automated email sequences

Email Series & Automation

Respond instantly to form submissions and send welcome or follow up emails

Email Templates & Merge Fields

Create and use email templates with merge fields for personalization

Rekindle EmailsAI

Reconnect with contacts you haven't heard from in a while automatically

Integration(10)

API & Embedded Integration SDK

Access API and embedded SDK for custom integrations

Chrome Extension

Browser extension for accessing Copper features

Gmail Integration

Gmail email, contact, and file sync directly within Gmail interface

Google Calendar Sync

Sync with Google Calendar for scheduling and meeting management

Google Contact Sync

Synchronize contacts with Google Contacts

Google Drive Integration

Integrate with Google Drive for file management

Google Sheets & Looker Studio Integration

Connect with Google Sheets and Looker Studio for data visualization

Google Workspace Integration

Add leads, track conversations, find files or manage tasks directly in Gmail and Google Calendar

LinkedIn Integration

Research and add prospects on LinkedIn or any website without switching tabs

Zapier Integration

Connect Copper to 5,000+ other apps for workflow automation

Lead Generation(3)

Business Card Scanning

Scan business cards at events to add leads

Contact Forms

Create and customize web forms for lead capture

Contact Forms

Use contact forms for website visitors to add leads

Mobile(1)

Mobile App

Move relationships forward while you're on the go with iOS & Android applications

Productivity(2)

Notes, Activities & Tasks

Log and manage notes, activities and tasks within the system

Reminders

Set and manage reminders for follow-ups and tasks

Project Management(3)

Customizable Project Pipelines

Create and customize project pipelines for service delivery

Project Management

Duplicate your closed deals into a project to handle service delivery, onboarding and more

Project Pipeline Templates

Pre-built templates for common project processes

Reporting(5)

Activity Report

Generate reports on team activity

Custom ReportsPremium

Create fully customized reports

Pipeline Reports

Generate reports on sales pipeline performance

Reporting

Create custom reports to project revenue, identify customer trends, view team activity, and more

Revenue Tracking

Track and forecast revenue

Sales Management(4)

Customizable Sales Pipelines

Create and customize sales pipelines for your team

Deal Management

Manage and track sales deals and opportunities

Sales Pipeline Templates

Pre-built templates for common sales processes

Sales PipelinesAI

Make sales more visual using drag-and-drop pipelines with AI-powered flags and alerts

Support(2)

Personal OnboardingPremium

Get personalized onboarding assistance

Premium SupportPremium

Priority support access for premium tiers

Task Management(1)

Tasks

Assign tasks and follow-ups from centralized task lists, or within projects

Templates(1)

Templates

Pre-built templates for AI email responses, pipelines, and forms to save time

Pricing

Starter

$9/mo billed annually (or $12/mo monthly)
  • 1,000 contact limit
  • Google Workspace integration
  • Tasks + Activity feed
  • Forms
  • Zapier integration

Basic

$23/mo billed annually (or $29/mo monthly)
  • Everything in Starter, plus:
  • 2,500 contact limit
  • Task automation
  • Pipelines
  • Project Management
  • Contact enrichment

Professional

Popular
$59/mo billed annually (or $69/mo monthly)
  • Everything in Basic, plus:
  • 15,000 contact limit
  • Workflow automation
  • Bulk email
  • Reporting
  • Integrations

Business

$99/mo billed annually (or $134/mo monthly)
  • Everything in Professional, plus:
  • Unlimited contacts
  • Email series
  • Custom reports
  • Multi-currency
  • Premium support

Cost Calculator

Keep Paying Copper

Monthly$12/mo
Yearly$144/yr
5-Year Total$720

Build It Yourself

Est. Build Time~7 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 Year
SaaS
$144
DIY
$240
3 Years
SaaS
$432
DIY
$720
5 Years
SaaS
$720
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 61 features at easy complexity.

Build vs Buy

Should you build a Copper alternative or buy the subscription? Estimate based on 61 features.

Buy Copper

Better Value
Monthly cost$120/mo
3-year total$4,320
Time to deployDays

Build Your Own

Development cost$48,000
Maintenance$720/mo
3-year total$73,920
Dev time~4 months

Buying Copper saves ~$69,600 over 3 years vs building.

Estimates based on 61 features and a BuildScore of 4/5. Actual costs vary.

Integrations

18 known integrations

DocuSignGmailGoogle CalendarGoogle ContactsGoogle DriveGoogle SheetsGoogle WorkspaceJustCallLinkedInLooker StudioMailChimpOktaPandaDocsQuickBooksRingCentralSlackZapierZendesk