vcita

vcita.com
CRM
Few Days

The new BizAI is here: Bringing agentic AI to SMBs

How to Replace vcita

Overview

vcita is a business management platform designed for service-based SMBs that helps manage clients, get paid on time, master scheduling, and market effectively. It combines CRM, billing, online scheduling, and marketing automation in one platform, with built-in AI capabilities through BizAI.

Features

61 features across 13 categories

AI(4)

BizAI Business ConsultantAI

AI-powered business consultant to boost business efficiency

BizAI Estimates GeneratorAI

AI-powered estimates and quotes generation

BizAI Message ComposerAI

AI-powered message composition

BizAI SchedulingAI

AI-powered scheduling assistance

Also in: monday.com, Notion, Airtable

Billing(9)

Advanced Tax Customizations

Customize tax settings for different regions

Billing Automation

Automate billing and payment collection processes

Deposits CollectionPremium

Collect deposits from clients before service

Estimates

Create and send estimates and quotes to clients

Invoices & Estimates Branding CustomizationPremium

Customize invoices and estimates with branding

Online Payment & Invoices

Get paid on time with professional invoices and online payment processing

Recurring Payments

Set up and manage recurring payment collection

Service Packages

Create bundled service packages for clients

Work Orders

Create and manage work orders for services

Also in: Insightly, Airtable, Obsidian

CRM(9)

Client Card Custom Fields

Add custom fields to client information cards

Client Management

Store and organize client information and communication

Client Portal

Invite clients to book, pay and contact anytime anywhere

Custom Forms

Create custom intake and information forms

Documents Storage

Store client documents with tiered storage limits

Lead Management

Track, manage and convert leads into clients

Notes

Store notes and communication history with clients

Secure Client Portal

Provide clients a secure portal to access services

Tags

Tag and categorize clients for organization

Also in: monday.com, Setmore, HubSpot

Communication(9)

Custom Email Notifications Per ServicePremium

Set custom email notifications for each service type

Custom SMS Notifications Per ServicePremium

Set custom SMS notifications for each service type

Email Notifications Customization

Customize email notification settings

Invoice Payment Email Reminder

Send automatic email reminders for invoice payments

Invoice Payment SMS Reminder

Send automatic SMS reminders for invoice payments

Monthly SMS Credit

Included monthly SMS credits for notifications

Scheduling Email Reminder

Send automatic email reminders for scheduled appointments

Scheduling SMS Reminder

Send automatic SMS reminders for scheduled appointments

SMS Notifications & Reminders

Send automated text message confirmations, reminders and notifications

Also in: Jobber, Jira, Insightly

Compliance(1)

HIPAA Compliant + BAA

Healthcare compliance with HIPAA and Business Associate Agreement

Also in: Insider CDP, Airtable, 1Password

Integration(2)

App Market

Power your business with apps and integrations

Gmail & Outlook Calendar Sync

Sync calendar with Gmail and Outlook

Also in: monday.com, Notion, Airtable

Lead Generation(1)

Online Lead Capturing Widget

Capture leads with customizable web widgets

Marketing(7)

Automated Marketing Campaigns

Send and customize automated marketing campaigns

Coupons

Create and manage discount coupons for clients

Email & SMS Marketing

Nurture and engage leads and clients with easy campaigns

Email Campaign Recipients

Send campaigns to tiered recipient limits

Email Marketing Campaigns

Create and send email marketing campaigns

Online Coupons

Create and distribute online coupon codes

Reviews

Collect and manage client reviews

Also in: Squarespace, monday.com, WordPress.com

Payment Processing(3)

Accept Online Payments

Process credit card and digital payments online

Collect TipsPremium

Enable tip collection from clients

Record Offline Payments

Log and track offline payment transactions

Productivity(2)

Mobile App

Run your business and manage clients while on the go

Task Reminders

Set reminders for tasks and follow-ups

Reporting(4)

Business Performance Reports

Comprehensive reports on business metrics and performance

Business Reports

View and analyze business performance reports

Client Activity Reports

View reports on client activity and engagement

Marketing Performance Reports

Track performance metrics of marketing campaigns

Scheduling(8)

Business Calendar & Online Scheduler

Help your team make the most of every workday with scheduling capabilities

Estimated Arrival Time

Show estimated arrival times for appointments

Group Events

Schedule and manage group events

Joint AvailabilityPremium

Show joint availability for team scheduling

Recurring Meetings

Schedule recurring meetings and appointments

Room & Equipment BookingPremium

Book rooms and equipment for appointments

RSVP

Track RSVPs for events and appointments

Waitlist Management

Manage client waitlists and availability

Team Management(2)

Multiple Staff Members

Support for multiple team members on account

Staff Roles & Permissions

Designate different permission levels for team members

Pricing

Kickstart

$35/month
  • Client management
  • Business calendar & online scheduler
  • Online payment & invoices
  • Client portal
  • Mobile app
  • BizAI business consultant
  • BizAI scheduling
  • BizAI message composer
  • BizAI estimates generator
  • Multiple staff members
  • SMS notifications & reminders
  • Billing automation
  • Recurring payments
  • Estimates
  • Coupons
  • Service packages
  • Email & SMS marketing
  • HIPAA compliant + BAA
  • Staff roles & permissions
  • Reviews
  • Business reports
  • Automated marketing campaigns
  • Waitlist management
  • RSVP
  • Advanced tax customizations
  • 50 MB document storage
  • 100 monthly SMS credit (US)
  • 20 monthly SMS credit (outside US)
  • Basic invoices & estimates
  • 5000 email campaign recipients

Business

$54/month
  • BizAI business consultant
  • BizAI scheduling
  • BizAI message composer
  • BizAI estimates generator
  • Client management
  • Business calendar & online scheduler
  • Online payment & invoices
  • Client portal
  • Mobile app
  • Multiple staff members
  • SMS notifications & reminders
  • Billing automation
  • Recurring payments
  • Estimates
  • Coupons
  • Service packages
  • Email & SMS marketing
  • HIPAA compliant + BAA
  • Staff roles & permissions
  • Reviews
  • Business reports
  • Automated marketing campaigns
  • Waitlist management
  • RSVP
  • Advanced tax customizations
  • 10 GB document storage
  • 250 monthly SMS credit (US)
  • 50 monthly SMS credit (outside US)
  • Advanced invoices & estimates
  • 10000 email campaign recipients

Platinum

$93/month
  • BizAI business consultant
  • BizAI scheduling
  • BizAI message composer
  • BizAI estimates generator
  • Client management
  • Business calendar & online scheduler
  • Online payment & invoices
  • Client portal
  • Mobile app
  • Multiple staff members
  • SMS notifications & reminders
  • Billing automation
  • Recurring payments
  • Estimates
  • Coupons
  • Service packages
  • Email & SMS marketing
  • HIPAA compliant + BAA
  • Staff roles & permissions
  • Reviews
  • Business reports
  • Automated marketing campaigns
  • Waitlist management
  • RSVP
  • Advanced tax customizations
  • Room & equipment booking
  • 20 GB document storage
  • 500 monthly SMS credit (US)
  • 100 monthly SMS credit (outside US)
  • Advanced invoices & estimates with branding customization
  • Deposits collection
  • Joint availability
  • Custom email notifications per service
  • Custom SMS notifications per service
  • Collect tips
  • AI Receptionist (additional fees)
  • Facebook Messenger (additional fees)
  • Calls & Texting US only (additional fees)
  • Google Analytics
  • QuickBooks
  • Zapier

Cost Calculator

Keep Paying vcita

Monthly$35/mo
Yearly$420/yr
5-Year Total$2.1k

Build It Yourself

Est. Build Time~7 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 YearSave $180
SaaS
$420
DIY
$240
3 YearsSave $540
SaaS
$1.3k
DIY
$720
5 YearsSave $900
SaaS
$2.1k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 61 features at easy complexity.

Build vs Buy

Should you build a vcita alternative or buy the subscription? Estimate based on 61 features.

Buy vcita

Better Value
Monthly cost$350/mo
3-year total$12,600
Time to deployDays

Build Your Own

Development cost$48,000
Maintenance$720/mo
3-year total$73,920
Dev time~4 months

Buying vcita saves ~$61,320 over 3 years vs building.

Estimates based on 61 features and a BuildScore of 4/5. Actual costs vary.

Integrations

13 known integrations

AI ReceptionistCalls & TextingE-Wallet IntegrationFacebook MessengerGmail CalendarGoogle Analytics 4Google CalendarOutlook CalendarPayPalQuickBooksReserve with GoogleZapierZoom