Insightly

insightly.com
CRM
Few Days

CRM software built for small business.

How to Replace Insightly

Overview

Insightly is a cloud-based CRM platform designed to help small businesses and teams manage relationships, projects, and sales pipelines. It combines customer relationship management with project management capabilities in a unified interface.

Features

42 features across 16 categories

Analytics(5)

Custom Reports BuilderPremium

Build unlimited custom reports with drag-and-drop report designer.

Dashboard & Reports

Create customizable dashboards and generate business intelligence reports.

ForecastingAIPremium

Generate sales forecasts based on pipeline data and historical trends.

Predictive AnalyticsAIPremium

AI-powered insights to predict customer behavior and deal outcomes.

Relationship MapsPremium

Visualize connections and relationships between contacts and organizations.

Also in: Hugging Face, Notion, Smartsheet

Automation(2)

Recurrence Rules

Set up recurring tasks and activities for regular business processes.

Workflow Automation

Automate repetitive tasks and business processes with conditional workflows.

Also in: monday.com, Notion, Airtable

Billing(2)

Invoice ManagementPremium

Generate and track invoices linked to opportunities and projects.

Multi-Currency SupportPremium

Manage deals and transactions in multiple currencies with automatic conversion.

Also in: Jobber, Airtable, Obsidian

Collaboration(1)

Team Collaboration

Built-in notes and collaboration features for team communication on records.

Also in: Notion, Airtable, Obsidian

Communication(3)

Email Integration

Automatically sync emails and track communication history with contacts.

Email Sync HistoryPremium

Automatic synchronization of email communication across team inboxes.

Email Templates

Create and use reusable email templates for consistent communication.

Also in: Jobber, Jira, Justworks

Content(1)

Document Management

Store and organize documents within contact and opportunity records.

Also in: Squarespace, Hunter, Notion

Core CRM(4)

Activity Timeline

View complete chronological history of all interactions with a contact or deal.

Activity Tracking

Log and monitor all customer interactions including calls, emails, and meetings.

Contact Management

Centralized database for storing and organizing customer and prospect information.

Organization Hierarchy

Map complex customer account structures with parent-child relationships.

Customization(1)

Custom Fields

Create custom fields to capture industry-specific or organization-specific data.

Also in: monday.com, Obsidian, Smartsheet

Data Management(4)

Advanced Filtering

Create complex filters and saved views for targeted data analysis.

Automated BackupPremium

Automatic daily data backups to ensure business continuity.

Bulk Import/Export

Import and export data in CSV and other common formats.

Duplicate ManagementAIPremium

Identify and merge duplicate contact records to maintain data quality.

Integration(1)

API & WebhooksPremium

RESTful API and webhook support for custom integrations and automations.

Mobile(1)

Mobile App

iOS and Android applications for managing CRM on the go.

Productivity(1)

Calendar & Scheduling

Integrated calendar to schedule meetings and manage availability.

Projects(4)

Kanban Board

Visualize workflow stages and drag-and-drop management for opportunities.

Project Management

Built-in project tracking with tasks, milestones, and timelines.

Task Management

Assign, prioritize, and track tasks across team members and projects.

Time TrackingPremium

Log billable hours on projects and generate time reports.

Sales(6)

Lead RoutingAIPremium

Automatically distribute new leads to appropriate sales team members.

Lead ScoringAIPremium

Automatically score and prioritize leads based on engagement and fit criteria.

Opportunity Management

Track deal progress with multiple opportunity records and win/loss analysis.

Quote GenerationPremium

Create and send professional quotes directly from opportunities.

Sales Pipeline Management

Visual pipeline view to track sales opportunities and forecast revenue.

Territory ManagementPremium

Organize sales team by territory and assign leads automatically.

Security(5)

Audit TrailPremium

Complete record of all user actions and data changes for compliance.

Data EncryptionPremium

End-to-end encryption for sensitive data at rest and in transit.

Permission Management

Set granular role-based access controls for team members.

SSO IntegrationPremium

Single Sign-On support for seamless enterprise authentication.

Two-Factor AuthenticationPremium

Enhanced security with two-factor authentication for user accounts.

Support(1)

Knowledge Base

Built-in documentation and help resources for team reference.

Pricing

Free

Free
  • Basic CRM with core features

Plus

$29/mo
  • CRM plus project management

Business

Popular
$59/mo
  • Advanced features with automation

Enterprise

$199/mo
  • Full-featured with premium support

Cost Calculator

Keep Paying Insightly

Monthly$29/mo
Yearly$348/yr
5-Year Total$1.7k

Build It Yourself

Est. Build Time~5 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 YearSave $108
SaaS
$348
DIY
$240
3 YearsSave $324
SaaS
$1k
DIY
$720
5 YearsSave $540
SaaS
$1.7k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 42 features at easy complexity.

Build vs Buy

Should you build a Insightly alternative or buy the subscription? Estimate based on 42 features.

Buy Insightly

Better Value
Monthly cost$290/mo
3-year total$10,440
Time to deployDays

Build Your Own

Development cost$36,000
Maintenance$540/mo
3-year total$55,440
Dev time~3 months

Buying Insightly saves ~$45,000 over 3 years vs building.

Estimates based on 42 features and a BuildScore of 4/5. Actual costs vary.

Integrations

27 known integrations