Zendesk Sell
zendesk.com/sellBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Sell smarter, not harder
How to Replace Zendesk SellOverview
Features
29 features across 12 categories
Administration(1)
Configure advanced permission and role settings for scaling sales teams
Automation(3)
Build trigger-based actions to eliminate admin work, automate workflow, and ensure all customers get full attention
Set up email and task sequences to automatically engage leads and streamline outreach
Set up triggers and automate tasks to keep reps on target and eliminate repetitive work
Communication(2)
Instantly log, record, and reference all calls, and send and receive texts directly from a lead, contact, or deal
Spend less time punching numbers with a custom call list that automatically cycles through customers and prospects
Core CRM(3)
Track and log all customer activities and interactions
Manage leads, contacts, and account information in one platform to get full customer context
Manage leads, contacts, and account information in one centralized platform to get full customer context
Customization(1)
Customize Sell to fit business needs by bringing Zendesk Sunshine custom objects to leads, contacts, and deals
Integration(4)
Plug into existing tech stack with rich, open APIs, or build custom solutions using the Zendesk apps framework
Integrate Zendesk Sell and Support to exchange key data and insights across sales and support teams
Sync existing email to Sell with alerts, templates, and automatic tracking
Effortlessly connect to favorite apps in the Zendesk Marketplace with one click
Mobile(1)
Stay connected to prospects and customers from anywhere with additional features like geolocation
Organization(1)
Segment and filter leads and deals in real-time while saving lists of frequently accessed data views
Productivity(1)
Work uninterrupted through routine sales activities like outreach and follow-up to streamline your day
Reporting(1)
Track an account's recurring revenue and view everything from historical records to subscription end dates in smart lists
Reporting & Analytics(6)
Predict deal volume and forecast revenue growth to improve sales strategy, planning, and team management
Get out-of-the-box reports examining key metrics like calls made, email outcomes, and appointments held
Gain actionable insights using thousands of customizations and view sales metrics with pre-built dashboards
Create custom performance dashboards using 10 drag-and-drop widgets to monitor sales performance goals, deal activity, and tasks
Improve pipeline visibility with pre-calculated sales performance metrics like deal source performance and loss reasons
Analyze lead and deal progression and quickly identify bottlenecks across each stage of the pipeline
Sales Engagement(5)
Send bulk emails to filtered smart lists of prospects or customers with automatic merge tags to pull in their information
Score deals to help identify and prioritize high-value opportunities
Build data-driven teams to unlock team productivity with lead generation capabilities
Score and prioritize leads to help reps focus on the most promising opportunities
Build targeted prospect lists and create customized email sequences to automatically follow-up with leads
Pricing
Sell Team
- ✓Track and organize leads, contacts, and deals
- ✓Sales essentials
- ✓Basic contact and deal management
Sell Growth
Popular- ✓Complete sales process management
- ✓Full set of sales tools
- ✓Advanced forecasting
- ✓Advanced analytics
Sell Professional
- ✓Task automation
- ✓Lead and deal scoring
- ✓Advanced permissions and roles
- ✓Efficiency increase features
Sell Enterprise
- ✓Enterprise-level features
- ✓Multi-department support
- ✓Advanced needs support
- ✓Best-in-class sales experiences
Cost Calculator
Keep Paying Zendesk Sell
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 29 features at very easy complexity.
Build vs Buy
Should you build a Zendesk Sell alternative or buy the subscription? Estimate based on 29 features.
Buy Zendesk Sell
Better ValueBuild Your Own
Buying Zendesk Sell saves ~$11,640 over 3 years vs building.
Estimates based on 29 features and a BuildScore of 5/5. Actual costs vary.
Integrations
8 known integrations