Salesmate

salesmate.io
CRM
1-2 Weeks

CRM Software Built for Sales, Marketing and Support - Your revenue operating system

How to Replace Salesmate

Overview

Salesmate is an AI-powered CRM platform designed to help businesses engage leads, close deals faster, nurture relationships, and provide seamless support. It combines unified sales management, smart marketing automation, and customer support tools in one intuitive, omnichannel platform. The system includes AI agents (Skara) for automating prospect research, email drafting, call transcription, and conversation summaries.

Features

108 features across 33 categories

AI & Automation(11)

AI Agent CreditsAIPremium

Credit-based system for AI agent actions and automation.

AI AutopilotAIPremium

Automated AI agent (Skara) for scaling sales, marketing, and support tasks.

AI Co-pilotAIPremium

AI assistant for automating tasks like email drafting, research, and conversation analysis.

AI ResearchAI

AI-powered prospect research to gather information about potential customers.

Auto Profile EnrichmentAI

Auto enriches contact data using Clearbit integration to reduce manual data entry.

Automate SupportAIPremium

Automate routine support tasks and responses with AI.

Communication SummarizationAIPremium

AI-powered summaries of customer communications and conversations.

Compose EmailsAIPremium

AI-assisted email composition for faster, more effective outreach.

Contact InsightsAI

AI-generated insights and recommendations about contacts.

Sandy AIAI

AI-powered assistant for sales insights and recommendations.

Support Co-pilotAIPremium

AI assistant for customer support teams to handle inquiries faster.

Also in: Ivanti, Ironclad, Chili Piper

Activity Management(2)

Activities

Create, assign, and track sales activities like calls, tasks, and demos.

Sales Activity Tracking

Plan, log, and track all sales activities including calls, emails, and meetings.

Administration(1)

Team Management

Manage team members, roles, and access permissions.

Also in: Notion, Airtable, Smartsheet

Automation(6)

Auto Assignments

Auto-assign contacts and leads to sales reps using sales workflows.

Extra Smart Flow CreditsPremium

Purchase additional credits to scale workflow automations.

Sequences

Create automated sequences of emails, texts, and activities for follow-ups.

Sequences

Create automation sequences with emails, texts, and activities.

Smart Flows

Create automated workflows for sales and marketing processes.

Smart Queue

Create automated queue of activities to maximize daily productivity.

Also in: monday.com, Notion, Airtable

Calendar(1)

Calendar Management

Sync and manage activities with calendar integrations.

Also in: Whereby, Planhat, Notion

Call Management(9)

Call Logging

Automatically log inbound and outbound calls with notes and deal links.

Call RecordingsPremium

Record and save phone calls for future reference and training.

Call Trackers and Insights

Track call metrics and gain insights into call performance.

Call TranscriptionsAIPremium

Automatically transcribe and summarize sales calls.

Click-to-CallPremium

Initiate calls directly from the CRM with one click.

Conversation History

View full conversation history and deal information during calls.

Power DialerPremium

Make multiple calls in sequence with automatic dialing and voicemail drop.

Virtual Phone NumbersPremium

Get virtual phone numbers from 80+ countries for local presence.

Voicemail Drop

Drop pre-recorded voicemails during power dialing.

Collaboration(1)

Team Inbox

Set up shared team inbox for collaboration on customer communications.

Also in: Notion, Airtable, Obsidian

Communication(3)

Calling and TextingPremium

Built-in calling and texting features with call tracking and SMS.

Conversation InboxPremium

Manage all customer conversations across channels in one place.

Texts

Send text messages to leads and customers with bulk texting capabilities.

Also in: Jobber, Jira, Insightly

Contact Management(3)

Bulk Actions

Update, delete, merge, and manage multiple contacts at once.

Contact Management

Manage contacts and relationships with 360° contact management feature. Import or capture contacts, track conversations and activities.

Filters / Segmentation / Search

Filter and segment contacts based on criteria, save smart views.

Customization(7)

Calculated Fields

Create fields with calculated values based on formulas.

Custom Activity Types

Define custom activity types to track specific business processes.

Custom Fields

Create custom fields for contacts, companies, and deals.

Custom Modules

Create custom objects and modules for business processes.

Custom Validation RulesPremium

Create custom rules for data validation and integrity.

Formula Fields

Create calculated fields using formulas for custom metrics.

Multiple Currencies and Timezones

Support for multiple currencies and timezones for global teams.

Data Management(1)

Custom Duplicate Management

Set custom rules for handling duplicate records.

Document Management(1)

Documents

Manage and store documents related to contacts and deals.

Email Analytics(1)

Email Metrics

Measure open rates, click-through rates, and performance of email templates.

Email Integration(1)

2-Way Email Sync

Sync emails from Gmail, Outlook, Microsoft Exchange and other email providers.

Email Management(6)

Bulk Emails

Send personalized bulk emails to multiple customers and prospects at once.

Dedicated IP AddressPremium

Get dedicated IP for email marketing to improve deliverability.

Email Subscription

Manage email subscription preferences and compliance.

Email Templates

Create and use pre-built email templates with merge tags for personalization.

Email Tracking

Track email opens and clicks in real-time to monitor engagement and plan follow-ups.

Integrated Inbox

Manage all email conversations directly within CRM with 2-way sync.

Email Marketing(1)

Email Campaign

Create and manage email marketing campaigns with segmentation and automation.

Infrastructure(1)

Dedicated IPPremium

Dedicated IP address for enterprise deployments.

Lead Capture(2)

Web Form

Capture leads using web form integrations with customizable fields.

Web Forms

Create customizable web forms to capture leads.

Lead Management(3)

Lead ScoringAI

Automatically score and qualify leads based on engagement and behavior.

MQL ScoringAI

Score and identify Marketing Qualified Leads based on engagement metrics.

Segmentation

Segment contacts and leads based on various criteria for targeted campaigns.

Marketing Analytics(1)

Marketing InsightsAI

Gain insights into marketing campaign performance and effectiveness.

Marketing Automation(2)

Lead NurturingAI

Automatically nurture leads with targeted, personalized campaigns.

Text Campaigns

Launch and manage SMS marketing campaigns for customer engagement.

Marketing Optimization(1)

AB Testing

Test different versions of emails and campaigns to optimize performance.

Messaging(2)

Text & MMS

Send automated text and MMS messages as part of sequences.

Text Messaging (SMS)Premium

Send bulk or personalized SMS messages to contacts.

Mobile(1)

Mobile CRM

Native iOS and Android apps for managing contacts, deals, and activities on-the-go.

Reporting & Analytics(13)

Activity Reports

Generate reports on activities completed by team members.

Advanced Goal Management

Set advanced goals with tracking and analytics.

Custom Dashboard and Reports

Create custom dashboards and reports with selected metrics.

Custom Reports

Build custom reports with different chart formats and datasets.

Custom Views / Segments / Reports

Create custom reports and segments based on filtered data.

Deal Pipeline Forecast

Get insights into pipeline health and revenue forecasting based on deal stages.

Detailed Analytics

Analyze data at granular level with customizable filters.

Goal-Oriented Reports

Set goals and track individual and team contributions.

Goals

Set and track sales goals for teams and individuals.

Pipeline & Revenue Reports

Compare forecasted vs actual revenue and pipeline stages.

Reports

Generate visual sales reports and detailed analytics on team performance.

Sales Activity Reports

Measure calls, meetings, and tasks completed to close deals.

Visual Sales Reports

Create visual reports with charts and metrics for sales analysis.

Sales Management(5)

Deal Credit Split

Split deal credits among multiple team members.

Deal Management

Manage deals across visual sales pipeline with deal stages, forecasting, and collaboration.

Product & Quote Management

Manage products and generate quotes for deals.

Product Management

Create, manage, and track products associated with deals.

Quotes

Create and manage quotes for deals directly within the CRM.

Sales Pipeline(2)

Deal Pipeline Stages

Create multiple sales pipelines with custom stages.

Visual Sales Pipeline

View deals across pipeline stages with drag-and-drop functionality.

Scheduling(2)

Meeting Scheduler

Schedule and manage meetings directly from the CRM platform.

Schedule MeetingsAI

AI-powered meeting scheduling and calendar coordination.

Security & Compliance(1)

Audit LogsPremium

Track all system changes and user activities for compliance.

Security & Permissions(4)

Field-Based Permissions

Control field-level access for different user roles.

IP RestrictionPremium

Restrict access to specific IP addresses for security.

SSO

Single sign-on for secure user authentication.

User Roles and Access Control

Create custom roles and control data access for team members.

Support & Training(4)

24x7 SupportPremium

24/7 round-the-clock customer support.

Dedicated Account ManagerPremium

Get a dedicated account manager for enterprise support.

Dedicated Onboarding ConsultationPremium

Get personalized onboarding help from the Salesmate team.

Quarterly Business ReviewPremium

Regular business review meetings with enterprise support.

Support Analytics(3)

CSAT / CES Surveys

Send customer satisfaction and effort surveys to measure support quality.

Satisfaction Reports

Generate reports on customer satisfaction metrics and trends.

Surveys

Create and send customer satisfaction surveys.

Support Management(6)

Chat

Provide live chat support to customers for real-time engagement.

Knowledge Management

Create and manage a knowledge base for customer self-service support.

Service Level Agreements

Define and track SLAs for customer support.

SLAs

Define and track service level agreements for customer support.

Social Media Support

Manage customer support interactions across social media channels.

Ticket Management

Create and manage support tickets for customer service requests.

Pricing

Basic

$23 per user / month
  • Contact and company management
  • Activity and task management
  • Calendar sync
  • Deal pipeline management
  • Full email sync
  • Email templates and tracking
  • Meeting scheduler
  • Standard dashboard and reports
  • Web forms
  • Custom fields
  • Sales and marketing automation
  • 5K Credits per user per month

Pro

Popular
$39 per user / month
  • Everything in Basic
  • Sequences
  • Product and quote management
  • Ticket management
  • Team inbox
  • Team management
  • Custom dashboard and reports with goals
  • Field-based permissions
  • Formula fields
  • Sandy AI
  • Sales and marketing automation
  • 10K Credits per user per month

Business

$63 per user / month
  • Everything in Pro
  • Deal credit split
  • Custom modules
  • Custom duplicate management rules
  • Surveys
  • Service level agreements
  • Advanced goal management
  • Calculated fields
  • Power dialer
  • Voicemail drop
  • Sales and marketing automation
  • 15K Credits per user per month

Enterprise

Custom
  • Everything in Business
  • Audit logs
  • Dedicated onboarding consultation
  • Custom validation rules
  • Dedicated account manager
  • IP restriction
  • Quarterly business review
  • Dedicated IP
  • 24x7 support

Cost Calculator

Keep Paying Salesmate

Monthly$23/mo
Yearly$276/yr
5-Year Total$1.4k

Build It Yourself

Est. Build Time~16 hrs
Hosting$20/mo
DifficultyModerate

Total Cost Comparison

1 YearSave $36
SaaS
$276
DIY
$240
3 YearsSave $108
SaaS
$828
DIY
$720
5 YearsSave $180
SaaS
$1.4k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 108 features at moderate complexity.

Build vs Buy

Should you build a Salesmate alternative or buy the subscription? Estimate based on 108 features.

Buy Salesmate

Better Value
Monthly cost$230/mo
3-year total$8,280
Time to deployDays

Build Your Own

Development cost$132,000
Maintenance$1,980/mo
3-year total$203,280
Dev time~11 months

Buying Salesmate saves ~$195,000 over 3 years vs building.

Estimates based on 108 features and a BuildScore of 3/5. Actual costs vary.

Integrations

22 known integrations

BigCommerceClearBitDialpadGmailGoogle CalendarGoogle DriveGoogle MeetGoogle WorkspaceGravity FormsMicrosoft 365Microsoft ExchangeMicrosoft OutlookPieSyncQuickBooks OnlineRingCentralSlackSquare SpaceWordPressXeroYahoo MailZapierZoom