Pipeliner CRM

pipelinersales.com
CRM
Few Days

AI Sales CRM: Boost Productivity and Increase Sales

How to Replace Pipeliner CRM

Overview

Pipeliner CRM is an AI-powered sales CRM platform designed for mid-sized, large, and enterprise organizations. It provides visual pipeline management, intelligent automation, and comprehensive reporting to help sales teams manage processes, track opportunities, and close deals faster. The platform emphasizes ease of use, self-sufficiency, and low total cost of ownership with minimal administrative overhead.

Features

82 features across 25 categories

AI(4)

AI Email AssistantAIPremium

AI-powered email composition and assistance tool

InsightsAIPremium

AI-powered insights and recommendations based on data analysis

Pipeliner Voyager AIAIPremium

AI-powered assistant that provides intelligent guidance through the sales process and recommends actions

Voice-to-Text TranscriptionAIPremium

No typing required - transcribe voice to text enriched with AI

Also in: monday.com, Notion, Airtable

Account Management(2)

Account Health

Monitor and track the health status of customer accounts

Account Plans

Create and manage account-level plans and strategies

Also in: Keeper, 1Password, Bitwarden

Activity Management(5)

Activity Management

Easy activity management with custom activity types and fields

Appointment Scheduler

Schedule and manage appointments with timezone checker functionality

Notes Management

Store and manage notes on records

Reminders

Set and manage reminders for follow-ups and activities

Task Management

Unlimited tasks and appointments with calendar view, recurring tasks, and task board view

Administration(5)

Advanced Permissions

Advanced permission controls including common records management

Audit Log

Track and log all system changes and user activities for compliance and auditing

Custom User Roles and Permissions

Create custom roles and define granular permissions for users

Field Permissions

Set permissions on individual fields to control data access

Sandbox EnvironmentPremium

Testing environment to safely test changes and configurations

Also in: Notion, Airtable, Smartsheet

Automation(4)

Approval Processes

Automated approval workflows and process management

Automatizer Workflow EnginePremium

Built-in automation engine allowing users to create custom workflows using conditions and triggers without coding

Email Automation

Automated email sequences, tracking, and personalization capabilities

Sales Automation

Custom activities per pipeline stages and automated sales force automation

Also in: monday.com, Notion, Airtable

Collaboration(1)

Feeds (Built-in Internal Messaging)

Internal communication and messaging system for team collaboration

Also in: Notion, Airtable, Obsidian

Communications(2)

Calling Integration

One-click calling and text messaging capabilities with integration over mobile

Email Integration

Automatic email sync and integration with email systems

Compliance(1)

GDPR Compliance

Built-in GDPR compliance features and tools

Also in: Insider CDP, Airtable, 1Password

Content Management(3)

Attachment Management

Store and manage attachments with size limits and type restrictions

Document Management

Document storage, management, and advanced document templates with Office 365 and Google Docs support

Online Forms

Create and manage online forms for lead capture and data collection

Core CRM(5)

Account Management

Comprehensive account tracking and management with account hierarchy, relationship mapping, and account health monitoring

Contact Management

Full contact tracking with contact relationship mapping and visual contact org charts

Lead Management

Lead tracking and management with unlimited leads and opportunities

Opportunity Management

Track and manage sales opportunities through the pipeline with opportunity bubble charts and archive views

Pipeline Management

Visual representation of the sales pipeline stages with the ability to view and manage deals at each stage

Customization(5)

Custom Entities

Create custom business objects and entities to extend CRM functionality

Custom Fields

Unlimited custom fields with validation rules, calculations, picklists, dynamic dropdowns, and auto-number fields

Lookup Fields

Create relationships between records using lookup fields

Multiple Form Views

Create multiple form layouts and views for different business processes

Rollup Fields

Aggregate data from related records using rollup fields

Data Management(6)

Advanced Filtering

Quick filters and advanced filtering capabilities with custom profile views

Bulk Ownership Updates

Bulk update record ownership for multiple records at once

Bulk Updates

Bulk update opportunities, leads, accounts, contacts, and activities

Import/Export Capabilities

Import accounts, contacts, and leads from CSV and export to Excel/CSV

Merge Contacts & Accounts

Merge duplicate contacts and accounts to maintain data quality

Opportunity and Lead Archive View

View archived opportunities and leads

Data Protection(1)

Daily Database Backups

Automatic daily backups of the database

Data Quality(1)

Duplicate Checker

Automatic detection and management of duplicate records

Email Marketing(3)

Email Personalization

Personalize email content with dynamic fields and customization

Email Sequencing

Create and manage automated email sequences for outreach

Mass Email Tracking

Track opens, clicks, and engagement metrics for mass email campaigns

Localization(1)

Multiple Currencies

Support for multiple currencies in deals and reporting

Mobile(1)

Mobile App

iOS and Android mobile applications for on-the-go access

Organization(1)

Custom Business Units

Define and manage multiple business units within the CRM

Project Management(4)

Gantt View

View projects and timelines in Gantt chart format

Multiple Custom Projects

Create and manage multiple projects with custom configurations

Objective View

View and track project objectives and goals

Project Engine

Manage projects with Gantt views and objective tracking

Reporting(4)

Advanced Reporting

First true reporting and business analytics tool embedded in a CRM with standard, pivot table, and custom reports

Custom Dashboards

Create custom dashboards to visualize key metrics and performance indicators

Navigator Dashboard

Central dashboard for navigation and overview of key metrics

Scheduled Reports

Set up and schedule automated report delivery

Sales Analytics(1)

Whitespace Account Matrix

Identify whitespace opportunities across accounts

Sales Management(6)

Custom Pipeline Stages

Define and customize pipeline stages for different sales processes

Custom Products and Services Catalog

Create and manage a custom product and services catalog

Forecasting & Quotas

Advanced forecasting capabilities and quota management to predict sales outcomes and track performance against targets

Multiple Custom Pipelines

Create multiple custom sales pipelines for different product lines or processes

Quote Management

Quote version management and tracking

Target Multiple KPIs

Set and track multiple key performance indicators

Security(5)

2-Factor Authentication

Two-factor authentication for enhanced account security

Email Domain Restrictions

Restrict email domains for email integration security

Encryption at Rest

Data encryption at rest to protect stored information

Single Sign-On (SAML 2.0)Premium

Enterprise single sign-on using SAML 2.0 protocol

SSL Encryption

SSL encryption for secure data transmission

User Interface(5)

Compact View

Condensed view for opportunities, leads, accounts, and contacts

In-App Notifications

Real-time notifications within the application

Personalized User Interfaces

Ability to customize what users see and how data is displayed with personalized views and filters

Power Panel

Customizable interface allowing users to modify items in their current view including roles, target types, and sales units

Record Preview

Preview record details before opening full record view

Visualization(6)

Account Matrix View

Matrix view for analyzing account data and relationships

Dynamic Target Views

Create dynamic views based on targets and KPIs

Dynamic Velocity View

Visualize deal velocity and pipeline movement dynamics

Map View

Geographic map view for opportunities, leads, accounts, and contacts

Visual Account and Contact Org Chart

Visual representation of account and contact organizational hierarchies

Visual Opportunity and Lead Buying Center

Visual mapping of opportunity and lead buying centers and stakeholders

Pricing

Starter

$65/user/month (billed annually) or $75/user (billed monthly)
  • Basic sales management
  • Tracking and collaboration
  • Minimum 3 users required

Business

$85/user/month (billed annually) or $100/user (billed monthly)
  • Full CRM functionality
  • Customization
  • Unique productivity features

Enterprise

Popular
$115/user/month (billed annually) or $130/user (billed monthly)
  • Full CRM functionality
  • Advanced reporting
  • Customization
  • Services

Unlimited

$150/user/month (billed annually) or $165/user (billed monthly)
  • Advanced CRM functionality
  • Advanced features

Cost Calculator

Keep Paying Pipeliner CRM

Monthly$75/mo
Yearly$900/yr
5-Year Total$4.5k

Build It Yourself

Est. Build Time~9 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 YearSave $660
SaaS
$900
DIY
$240
3 YearsSave $2k
SaaS
$2.7k
DIY
$720
5 YearsSave $3.3k
SaaS
$4.5k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 82 features at easy complexity.

Build vs Buy

Should you build a Pipeliner CRM alternative or buy the subscription? Estimate based on 82 features.

Buy Pipeliner CRM

Better Value
Monthly cost$750/mo
3-year total$27,000
Time to deployDays

Build Your Own

Development cost$72,000
Maintenance$1,080/mo
3-year total$110,880
Dev time~6 months

Buying Pipeliner CRM saves ~$83,880 over 3 years vs building.

Estimates based on 82 features and a BuildScore of 4/5. Actual costs vary.

Integrations

12 known integrations

AutoprofilerBI FeederBusiness Card ScannerGeolocationGmailGoogle DriveGoogle WorkspaceMicrosoft Office 365Microsoft OutlookMicrosoft SharePointPandaDocRingCentral