Pipeliner CRM vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Pipeliner CRM offers fewer features (82 vs 152) and fewer integrations (12 vs 17). Starting price: Pipeliner CRM at $75/mo vs Vtiger at $12/mo. Pipeliner CRM has 79 unique features while Vtiger has 149 unique features, with 3 features in common.
| Pipeliner CRM | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 82 | 152 |
| AI-Powered Features | 4 | 11 |
| Starting Price | $75/mo | $12/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 12 | 17 |
| Shared Features | 3 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (4 vs 11)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| AI Bot Management | ||
| AI Email Assistant | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Generative AI Designer | ||
| Insights | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Pipeliner Voyager AI | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Voice Assistants Integration | ||
| Voice-to-Text Transcription |
Account Management (2 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Account Health | ||
| Account Plans |
Activity Management (5 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Activity Management | ||
| Appointment Scheduler | ||
| Notes Management | ||
| Reminders | ||
| Task Management |
Administration (5 vs 9)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Advanced Permissions | ||
| Audit Log | ||
| Connections | ||
| Custom User Roles and Permissions | ||
| Customization | ||
| Duplicate Prevention | ||
| Field Permissions | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Sandbox Environment | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (0 vs 10)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (4 vs 9)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Approval Processes | ||
| Approvals | ||
| Automatizer Workflow Engine | ||
| Business Process Automation | ||
| Email Automation | ||
| Flowcharts | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Sales Automation | ||
| Workflows | ||
| Workflows and Approvals |
Billing (0 vs 3)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
Collaboration (1 vs 8)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Feeds (Built-in Internal Messaging) | ||
| Inbox | ||
| Internal Collaboration |
Communications (2 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Calling Integration | ||
| Email Integration |
Compliance (1 vs 1)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Consents for compliance | ||
| GDPR Compliance |
Content Management (3 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Attachment Management | ||
| Document Management | ||
| Online Forms |
Core (0 vs 9)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Core CRM (5 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Account Management | ||
| Contact Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Pipeline Management |
Customization (5 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Custom Entities | ||
| Custom Fields | ||
| Lookup Fields | ||
| Multiple Form Views | ||
| Rollup Fields |
Data Management (6 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Advanced Filtering | ||
| Bulk Ownership Updates | ||
| Bulk Updates | ||
| Import/Export Capabilities | ||
| Merge Contacts & Accounts | ||
| Opportunity and Lead Archive View |
Data Protection (1 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Daily Database Backups |
Data Quality (1 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Duplicate Checker |
Email Marketing (3 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Email Personalization | ||
| Email Sequencing | ||
| Mass Email Tracking |
Help Desk (0 vs 22)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (0 vs 6)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Inventory (0 vs 5)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Localization (1 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Multiple Currencies |
Marketing (0 vs 15)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Autoresponders | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module | ||
| Web to Lead Forms | ||
| Webforms |
Mobile (1 vs 2)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Mobile App | ||
| Voice Notes |
Organization (1 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Custom Business Units |
Productivity (0 vs 2)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (4 vs 11)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Multiple Custom Projects | ||
| Objective View | ||
| Project Engine | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Reporting (4 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Advanced Reporting | ||
| Custom Dashboards | ||
| Navigator Dashboard | ||
| Scheduled Reports |
Sales (0 vs 28)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing | ||
| Lead Scoring |
Sales Analytics (1 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Whitespace Account Matrix |
Sales Management (6 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Custom Pipeline Stages | ||
| Custom Products and Services Catalog | ||
| Forecasting & Quotas | ||
| Multiple Custom Pipelines | ||
| Quote Management | ||
| Target Multiple KPIs |
Security (5 vs 1)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| 2-Factor Authentication | ||
| Email Domain Restrictions | ||
| Encryption at Rest | ||
| OTP Rules | ||
| SSL Encryption | ||
| Single Sign-On (SAML 2.0) |
User Interface (5 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Compact View | ||
| In-App Notifications | ||
| Personalized User Interfaces | ||
| Power Panel | ||
| Record Preview |
Visualization (6 vs 0)
| Feature | Pipeliner CRM | Vtiger |
|---|---|---|
| Account Matrix View | ||
| Dynamic Target Views | ||
| Dynamic Velocity View | ||
| Map View | ||
| Visual Account and Contact Org Chart | ||
| Visual Opportunity and Lead Buying Center |
Unique Features
Only in Pipeliner CRM (79)
Account Health
Account Plans
Activity Management
Appointment Scheduler
Notes Management
Reminders
Task Management
Advanced Permissions
Audit Log
Custom User Roles and Permissions
Field Permissions
Sandbox Environment
AI Email Assistant
Insights
Pipeliner Voyager AI
Voice-to-Text Transcription
Approval Processes
Automatizer Workflow Engine
Email Automation
Sales Automation
+ 59 more unique features
Only in Vtiger (149)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 129 more unique features
Want to build your own alternative to Pipeliner CRM or Vtiger?
Analyze it with Reap