Acuity Scheduling

acuityscheduling.com
Scheduling & Booking
Weekend Project

Online appointment scheduling software for service-based businesses

How to Replace Acuity Scheduling

Overview

Acuity Scheduling is a cloud-based appointment scheduling platform that automates booking processes, reduces no-shows, and streamlines client communication. It serves over 1 million users across fitness, healthcare, beauty, consulting, and professional services industries.

Features

40 features across 24 categories

Analytics(3)

Advanced ReportingPremium

Generate detailed analytics on booking trends, revenue, and staff performance.

No-Show TrackingAIPremium

Track and analyze no-show patterns to reduce appointment abandonment.

Revenue TrackingPremium

Monitor revenue by staff member, service type, and time period.

Also in: Hugging Face, Notion, Smartsheet

Appointment Management(5)

Admin Scheduling

Allow admins to manually create and manage appointments on behalf of clients.

Appointment Notes

Add internal notes and details to appointments for staff reference.

Recurring Appointments

Set up and manage recurring bookings with flexible scheduling rules.

Wait List ManagementAIPremium

Automatically notify clients from wait lists when cancellations occur.

Waitlist AutomationAIPremium

Intelligent wait list management with automatic client notification.

Appointment Types(1)

Group AppointmentsPremium

Schedule and manage classes, workshops, and group sessions with multiple attendees.

Also in: Timekit

Billing(1)

Automated InvoicingPremium

Generate and send invoices automatically for paid services.

Also in: Insightly, Airtable, Obsidian

Business Management(1)

Multi-Location SupportPremium

Manage multiple business locations with separate calendars and staff.

Also in: Jobber, Setmore, Acuity Scheduling

CRM(2)

Client Database

Store comprehensive client profiles with contact info, history, and notes.

Client TagsPremium

Tag clients for segmentation and targeted marketing campaigns.

Also in: monday.com, Setmore, HubSpot

Client Experience(1)

Client Portal

Allow clients to manage their appointments, payments, and preferences in self-service portal.

Communication(4)

Appointment Confirmation

Send automatic confirmation emails and SMS when appointments are booked.

Automated Reminders

Send SMS, email, and WhatsApp reminders to reduce no-shows.

Client CommunicationPremium

Send messages to clients through in-app chat directly from scheduler.

SMS NotificationsPremium

Send text message appointment confirmations and reminders via SMS.

Also in: Jobber, Jira, Insightly

Core Booking(1)

Online Booking

Clients can book appointments 24/7 through customizable online calendar interface.

Customization(1)

Custom BrandingPremium

White-label booking page with custom domain and branded styling.

Data Collection(1)

Custom Forms

Create intake and questionnaire forms to gather client information before appointments.

Developer Tools(1)

API AccessPremium

Build custom integrations and embed booking widgets with REST API.

Feedback(1)

Client FeedbackPremium

Collect post-appointment surveys and ratings from clients automatically.

Global Support(2)

Language SupportPremium

Offer booking interface in multiple languages for international clients.

Timezone Support

Handle scheduling across multiple timezones with automatic conversion.

Integrations(1)

Calendar Sync

Synchronize appointments with Google Calendar, Outlook, and iCal automatically.

Marketing(3)

Coupon ManagementPremium

Create and apply discount codes and promotional coupons to bookings.

Email MarketingPremium

Send newsletters and promotional campaigns to client lists directly from platform.

Referral TrackingPremium

Track which clients referred new customers and manage referral programs.

Mobile(1)

Mobile AppPremium

Native iOS and Android apps for managing appointments on-the-go.

Payments(2)

Deposit PaymentsPremium

Collect deposits on appointments with remaining balance due at service.

Payment Processing

Accept credit cards, ACH, and digital wallet payments directly during booking.

Policies(1)

Cancellation PoliciesPremium

Set and enforce customizable cancellation and rescheduling policies.

Pricing(1)

Package DealsPremium

Create appointment packages and memberships for prepaid services.

Resource Planning(1)

Resource ManagementPremium

Track and schedule equipment, meeting rooms, and other resources.

Scheduling(1)

Availability Rules

Set complex availability patterns including buffer times and booking windows.

Service Management(2)

Service Categories

Organize services into categories with different pricing and durations.

Service Duration Presets

Define standard service durations with ability to customize per booking.

Team Management(2)

Staff Management

Assign appointments to team members with individual availability and skill tracking.

Staff SchedulingPremium

Manage staff availability, time off, and vacation schedules.

Pricing

Lite

$15/mo
  • Basic scheduling for solo professionals

Pro

Popular
$29/mo
  • Advanced features for growing teams

Premier

$69/mo
  • Full-featured platform for large teams

Cost Calculator

Keep Paying Acuity Scheduling

Monthly$15/mo
Yearly$180/yr
5-Year Total$900

Build It Yourself

Est. Build Time~3 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 Year
SaaS
$180
DIY
$240
3 Years
SaaS
$540
DIY
$720
5 Years
SaaS
$900
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 40 features at very easy complexity.

Build vs Buy

Should you build a Acuity Scheduling alternative or buy the subscription? Estimate based on 40 features.

Buy Acuity Scheduling

Better Value
Monthly cost$150/mo
3-year total$5,400
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Acuity Scheduling saves ~$31,560 over 3 years vs building.

Estimates based on 40 features and a BuildScore of 5/5. Actual costs vary.

Integrations

30 known integrations