Acuity Scheduling vs OnceHub
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Acuity Scheduling offers fewer features (40 vs 127) and more integrations (30 vs 20). Starting price: Acuity Scheduling at $15/mo vs OnceHub at $6/mo. Acuity Scheduling has 40 unique features while OnceHub has 127 unique features, with 0 features in common.
| Acuity Scheduling | OnceHub | |
|---|---|---|
| Category | Scheduling & Booking | Scheduling & Booking |
| Total Features | 40 | 127 |
| AI-Powered Features | 3 | 13 |
| Starting Price | $15/mo | $6/mo |
| Pricing Tiers | 3 | 6 |
| Integrations | 30 | 20 |
| Shared Features | 0 | |
| Shared Integrations | 6 | |
| Data Quality | 70% | 100% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| AI Chat Features | ||
| AI Conversations | ||
| AI Features Control | ||
| AI-Driven Scheduling | ||
| AI-Driven and Rule-Based Routing | ||
| Audience-Specific Chatbot Personalization | ||
| Custom AI Instructions | ||
| Flexible Chatbot Deployment | ||
| Knowledge Sources Integration | ||
| Natural Language Processing | ||
| Web-Based Chatbots |
Administration (0 vs 1)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Account Ownership |
Analytics (3 vs 5)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Advanced Reporting | ||
| Attribution Tracking | ||
| Capacity Planning Dashboard | ||
| Enhanced Analytics Integration | ||
| History and Activity Stream | ||
| Meeting Analytics Dashboard | ||
| No-Show Tracking | ||
| Revenue Tracking |
Appointment Management (5 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Admin Scheduling | ||
| Appointment Notes | ||
| Recurring Appointments | ||
| Wait List Management | ||
| Waitlist Automation |
Appointment Types (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Group Appointments |
Availability Management (0 vs 10)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Booking Limits | ||
| Booking Window Settings | ||
| Lead Time Configuration | ||
| Location-Based Availability | ||
| Meeting Buffers | ||
| Multi-Location Availability | ||
| Multiple Availability Profiles | ||
| Real-Time Availability | ||
| Time Slot Preferences | ||
| Time Zone Conversion |
Billing (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Automated Invoicing |
Branding (0 vs 1)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Remove OnceHub Banner |
Business Management (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Multi-Location Support |
CRM (2 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Client Database | ||
| Client Tags |
Chat (0 vs 2)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Availability-Based Routing | ||
| Live Chat |
Client Experience (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Client Portal |
Communication (4 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Appointment Confirmation | ||
| Automated Reminders | ||
| Client Communication | ||
| SMS Notifications |
Compliance (0 vs 13)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Chatbot Conversation Consent | ||
| Cookie Banners Integration | ||
| Email from Corporate Mailbox | ||
| Enforced Booking Calendar Templates | ||
| FERPA Compliance | ||
| FINRA Compliance | ||
| GDPR Compliance | ||
| Guest Communication Compliance | ||
| HIPAA BAA Agreements | ||
| HIPAA Compliance | ||
| PCI DSS Level I | ||
| SOC 2 Type 2 Report | ||
| TX-RAMP Level II |
Contact Management (0 vs 4)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Contact Activities | ||
| Contact Export | ||
| Contact Status | ||
| Custom Contact Fields |
Core Booking (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Online Booking |
Customization (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Custom Branding |
Data Collection (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Custom Forms |
Design (0 vs 3)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Branded Booking Hubs | ||
| Branding and Personalization | ||
| WYSIWYG Booking Page Designer |
Developer Tools (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| API Access |
Feedback (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Client Feedback |
Forms & Routing (0 vs 9)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Booking Calendar Filtering | ||
| Booking Forms | ||
| Conversational Forms | ||
| Flexible Routing Form Deployment | ||
| In-Form Scheduling Experience | ||
| Progressive Form Capture | ||
| Qualification and Routing | ||
| Routing Forms | ||
| Visual Routing Maps |
Global Support (2 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Language Support | ||
| Timezone Support |
Integration (0 vs 6)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Automatic Redirect | ||
| Browser Extension | ||
| Corporate Calendar Connection | ||
| Field Mapping | ||
| Prefilling and Data Transfer | ||
| Website Embed |
Integrations (1 vs 8)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| APIs and Webhooks | ||
| CRM Integrations | ||
| Calendar Integration | ||
| Calendar Sync | ||
| Custom Integrations | ||
| Email Integrations | ||
| Payment Integration | ||
| Video Conferencing Integration | ||
| Zapier Integration |
Marketing (3 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Coupon Management | ||
| Email Marketing | ||
| Referral Tracking |
Meeting Distribution (0 vs 3)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Maximum Availability Distribution | ||
| Priority-Based Distribution | ||
| Round-Robin Distribution |
Meeting Management (0 vs 13)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Additional Meeting Guests | ||
| Concurrent Sessions | ||
| Dynamic Location Types | ||
| Group Sessions | ||
| Guest Attachment Uploads | ||
| Guest Cancel/Reschedule | ||
| Instant Meetings | ||
| Meeting Reassignment | ||
| Overlapping Meetings | ||
| Request Reschedule | ||
| Reschedule on Behalf | ||
| Room Scheduling | ||
| Single-Host and Multi-Host Meetings |
Mobile (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Mobile App |
Notifications (0 vs 4)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Configurable Calendar Event and Email Notifications | ||
| Email and Calendar Notifications | ||
| Email from Meeting Host Mailbox | ||
| Text Notifications |
Payments (2 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Deposit Payments | ||
| Payment Processing |
Phone (0 vs 8)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Dedicated Booking Phone Numbers | ||
| Leave a Message | ||
| Multi-Location Phone Scheduling | ||
| Multiple Conversation Flows | ||
| Natural-Language Booking | ||
| Phone Booking | ||
| Phone Data Collection | ||
| Phone Greeting |
Policies (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Cancellation Policies |
Pricing (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Package Deals |
Resource Planning (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Resource Management |
Room Scheduling (0 vs 4)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Room Availability | ||
| Room Availability Pooling | ||
| Room Directory Integration | ||
| Room Reservation During Booking |
Scheduling (1 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Availability Rules |
Security (0 vs 7)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Custom Security Policies | ||
| Enterprise-Grade Security | ||
| Role-Based Access Control | ||
| Single Sign-On (SSO) | ||
| Spam Bot Protection | ||
| Spam Protection Rules | ||
| Two-Factor Authentication |
Service Management (2 vs 0)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Service Categories | ||
| Service Duration Presets |
Setup (0 vs 1)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Template-Powered Fast Setup |
Sharing (0 vs 3)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Booking Links | ||
| One-Time Links | ||
| Personalized Links |
Support (0 vs 6)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| 24/7 Email Support | ||
| 24/7 Live Chat Support | ||
| Dedicated Success Manager | ||
| Knowledge Base Support | ||
| Priority Support | ||
| Security and Legal Reviews |
Team Management (2 vs 4)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Staff Management | ||
| Staff Scheduling | ||
| Team Availability | ||
| Team Filtering by User Attributes | ||
| Teams and Team Managers | ||
| User Attributes |
Workflow (0 vs 1)
| Feature | Acuity Scheduling | OnceHub |
|---|---|---|
| Multi-Step Scheduling Flows |
Unique Features
Only in Acuity Scheduling (40)
Advanced Reporting
No-Show Tracking
Revenue Tracking
Admin Scheduling
Appointment Notes
Recurring Appointments
Wait List Management
Waitlist Automation
Group Appointments
Automated Invoicing
Multi-Location Support
Client Portal
Appointment Confirmation
Automated Reminders
Client Communication
SMS Notifications
Online Booking
Client Database
Client Tags
Custom Branding
+ 20 more unique features
Only in OnceHub (127)
Account Ownership
AI Chat Features
AI Conversations
AI Features Control
AI-Driven and Rule-Based Routing
AI-Driven Scheduling
Audience-Specific Chatbot Personalization
Custom AI Instructions
Flexible Chatbot Deployment
Knowledge Sources Integration
Natural Language Processing
Web-Based Chatbots
Attribution Tracking
Capacity Planning Dashboard
Enhanced Analytics Integration
History and Activity Stream
Meeting Analytics Dashboard
Booking Limits
Booking Window Settings
Lead Time Configuration
+ 107 more unique features
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