OnceHub
oncehub.comBuild Difficulty: 3/5
Plan for 1-2 weeks of building with AI assistance
Online Appointment Booking Software - Unmatched Free Plan
How to Replace OnceHubOverview
Features
127 features across 23 categories
AI(11)
Introduce AI-powered chatbot capabilities for scheduling assistance
Natural language chatbot interactions
AI features are off by default and can only be enabled by account owner
Route to the best engagement option using AI or predefined rules
Schedule meetings through intelligent chatbot experience
Automatically reach out to website visitors based on predefined targeting rules
Guide AI behavior and tone with custom instructions
Deploy chatbots as standalone pages or embedded on website
Expand AI knowledge with URLs and documents for enhanced chatbot responses
Process natural language inputs for scheduling and chat interactions
Create AI-driven chatbots for scheduling and customer engagement
Administration(1)
Account owner can delete account and toggle features on/off
Analytics(5)
Campaign tracking with UTM tags
Plan staffing levels with insights on future capacity, current usage, and past trends
Track bookings and chatbot interactions via JavaScript events
Filter, view, and export activity data with 6 weeks of history
Track booking process performance with 6 weeks of data
Availability Management(10)
Control workload with daily, weekly, and monthly booking limits
Set open-ended, fixed, or rolling booking windows
Avoid surprises with configurable lead time in minutes, hours, or days
Set location type and venues per time block
Add preparation and cleanup time before and after meetings
Offer flexible availability across multiple locations with support for hybrid work
Use profile-level availability or set per booking calendar
Dedicated availability for live chat and instant meetings
Set time slot spacing and starting times
Automatically convert time slots to guest's local time during scheduling
Branding(1)
Remove the 'Powered by OnceHub' banner from booking pages
Chat(2)
Offer live chat or instant meeting based on agent availability
Communicate in real time with website visitors
Compliance(13)
Obtain consent at the beginning of chatbot conversations
Apply cookie policies to chatbots and routing forms
Send all guest email notifications from corporate email address
Require all new booking calendars be created from templates
Full compliance with FERPA regulations
Full compliance with FINRA regulations
Full compliance with GDPR regulations
Automatically save a copy of all notifications sent to guests
Business Associate Agreements for HIPAA compliance
Full compliance with HIPAA regulations
PCI DSS Level I compliance certification
SOC 2 Type 2 audit report
TX-RAMP Level II compliance certification
Contact Management(4)
Track and capture all interactions with a contact
Download and save contact data as CSV files
Track and auto-assign status to contacts
Extend contact records with customizable fields
Design(3)
Group multiple booking calendars into a single organized branded page
Customize welcome message, profile, logo, background, colors, social links, and footer
Design visually stunning, on-brand booking pages with a What You See is What You Get editor
Forms & Routing(9)
Let guests narrow down booking options with predefined user attributes
Create custom booking forms with multiple field types
Create routing forms with conversational interactions to qualify and route leads
Deploy routing forms as standalone pages or embedded on website
Qualify, route, and schedule without leaving the form
Automatically save form answers regardless of completion status
Route based on visitor answers and contact properties
Create unlimited routing forms to qualify and distribute meetings
Visualize and edit routing flows graphically
Integration(6)
Redirect users to different web pages after booking actions
Access and personalize booking links or generate one-time links from browser and Gmail
Centralize calendar connection for all users
Map form fields to contacts or activities and send to downstream systems
Prefill data for streamlined experience and transfer to third-party systems
Embed booking functionality directly into your website
Integrations(8)
Build custom integrations with APIs and Webhooks
Connect multiple calendars including Google, Microsoft 365, Exchange, and iCloud
Native integrations with Salesforce and HubSpot for lead management
Build custom integrations using APIs, Webhooks, and Zapier
Integrate with Gmail and Microsoft 365 for email notifications
Accept payments through Stripe integration
Integrate with Zoom, Google Meet, Microsoft Teams, GTM, and Webex
Connect to thousands of apps through Zapier iPaaS
Meeting Distribution(3)
Combine team availability and distribute meetings by priority
Distribute meetings based on priority levels
Evenly distribute meetings across all team members
Meeting Management(13)
Collect name, email, and relationship information for additional meeting guests
Automatically allow multiple bookings per host per time slot as separate meetings
Support dynamic and fixed video links, phone, and physical addresses with optional room reservation
Allow multiple guests to book independently and join the same meeting
Enable guests to upload documents, images, or files
Allow guests to cancel or reschedule from notifications and calendar events
Accelerate conversation with a 'Meet Now' option
Assign a scheduled meeting to a different host
Allow overlapping meetings to maximize schedule capacity
Ask guests to reschedule meetings
Reschedule meetings for guests without their manual action
Coordinate meeting rooms and participants with automatic reservation
Support both single host and multiple host meeting types with dynamic assignment
Notifications(4)
Customize notification content, variables, fonts, colors, format, and images
Send customizable email and calendar notifications for scheduling, reminders, and cancellations
Send notifications from the email address of the meeting host
Send SMS notifications to hosts and guests worldwide
Phone(8)
Get a fixed phone number for each booking calendar and booking hub
Allow guests to leave a message as part of or instead of booking
Offer multiple location options during phone booking
Offer different conversation flows based on booking hub configuration
Allow guests to book appointments using everyday natural language on phone
Allow visitors to schedule appointments over the phone 24/7 using natural language
Collect data during phone calls based on booking form configuration
Define custom welcome messages for phone conversations
Room Scheduling(4)
Manage meeting room availability based on corporate directory schedules
Manage room pools per physical location
Sync with Microsoft 365 or Google Workspace room directory
Automatically reserve meeting rooms during the booking process
Security(7)
Set password, session, and account lockout policies
Enterprise-level security features for all plans
Set users' data and action permissions by their role
Enterprise SSO capability for centralized authentication
Invisible CAPTCHA to ensure only humans can book
Block bookings by geography, domain, and visitor properties
Email, SMS, and authentication app 2FA options
Setup(1)
Pre-configured booking templates for quick setup without building from scratch
Sharing(3)
Share dedicated booking pages with custom URLs
Create links that expire after a single scheduling action
Create personalized booking links with pre-filled form information
Support(6)
Round-the-clock email support
Round-the-clock live chat support
Personal success manager for account support
Access knowledge base for self-service support
Prioritized support tickets
Dedicated security and legal reviews for enterprise accounts
Team Management(4)
Combine availability of all team members
Filter team booking calendars to include only users with matching attributes
Team managers can manage activities and settings for their teams
Assign attributes to users based on language, skills, location, etc.
Workflow(1)
Guide guests through multi-level menu to find the right calendar
Pricing
Basic
- ✓One User
- ✓One Connected Calendar
- ✓One Booking Link
- ✓WYSIWYG Booking Page Designer
- ✓Multi-Location Availability
- ✓Calendar Integrations: Google, Microsoft 365, Exchange, iCloud
- ✓Video Integrations: Zoom, Google Meet, Microsoft Teams, GTM, Webex
- ✓Email Integrations: Gmail, Microsoft 365
- ✓Standard Email/Calendar Notifications
Schedule
- ✓Unlimited Booking Links
- ✓Unlimited Connected Calendars
- ✓Unlimited Meetings
- ✓Dedicated Booking Phone Numbers
- ✓Single-Host and Multi-Host Meetings
- ✓Group Sessions
- ✓Customizable Email/Calendar Notifications
- ✓Text Notifications
- ✓CRM Integrations: Salesforce, HubSpot
- ✓Payment Integration: Stripe
- ✓Custom Integrations: APIs, Webhooks, Zapier
- ✓Branded Booking Hubs
- ✓Template-Powered Fast Setup
- ✓Website Embed
- ✓24/7 Email and Live Chat Support
Route
- ✓All Schedule features
- ✓Unlimited Routing Forms and Responses
- ✓Conversational Forms with Progressive Response Capture
- ✓In-Form Scheduling Experience
- ✓Routing Based on Form Answers and Contact Properties
- ✓Dynamic Selection for Single-Host and Multi-Host Meetings
- ✓Concurrent Sessions
- ✓Round-Robin, Maximum Availability, and Priority-Based Distribution
- ✓Filtering and distribution by user attributes
- ✓Meeting Reassignment
- ✓Room Scheduling
- ✓Template-Based Centralized Control
- ✓Branded Routing Form Pages or Website Embed
Engage
- ✓All Route features
- ✓Unlimited Chatbots and Conversations
- ✓Web-Based Chatbots
- ✓Natural Language Processing
- ✓Knowledge Sources Integration
- ✓Custom AI Instructions
- ✓AI-Driven and Rule-Based Routing
- ✓Handoff Channels - Live Chat and Instant Meeting
- ✓Audience-Specific Targeting
- ✓Branded Chatbot Pages or Website Embed
Security and Compliance Add-On
- ✓Single Sign-On (SSO)
- ✓Corporate Calendar Connection
- ✓Email from Corporate Mailbox
- ✓Guest Communication Compliance
- ✓Booking Spam Protection
- ✓Custom Security Policies
- ✓HIPAA BAA Agreements
Enterprise
- ✓Custom agreements and advanced support for large teams (30+ users)
- ✓Security and compliance add-on included
- ✓All Engage features
- ✓Enterprise MSA and bespoke agreements
- ✓Security and legal reviews
- ✓Dedicated success manager
- ✓VIP support
Cost Calculator
Keep Paying OnceHub
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 127 features at moderate complexity.
Build vs Buy
Should you build a OnceHub alternative or buy the subscription? Estimate based on 127 features.
Buy OnceHub
Better ValueBuild Your Own
Buying OnceHub saves ~$238,080 over 3 years vs building.
Estimates based on 127 features and a BuildScore of 3/5. Actual costs vary.
Integrations
20 known integrations