Webex

An AI Assistant that saves time, creates personalized summaries, troubleshoots, resolves customer issues, removes distractions, and makes agents better

Intelligent camera capabilities for smart room features

Secure, AI-powered capabilities across the platform to elevate employee and customer experiences

Record short video messages and screen captures to share anywhere, for effective communication beyond a meeting

Advanced AI-powered noise cancellation for clear audio

Share your screen with annotations during meetings

Collaborative whiteboarding and digital whiteboard capabilities for visual collaboration

Automated, personalized, and intelligent agent interactions for customer experience

AI-powered assistant specifically designed for contact center operations

Create intelligent, digital to human interactions for more personalized customer experiences

Automate end-to-end customer journeys on a centralized cloud communications platform to drive smarter interactions

Optimize workforce management for contact centers

Interactive polling capabilities for meetings and events

Manage in-person, virtual, and hybrid events with a powerful platform that handles everything from registration to on-site solutions and networking

Create engaging attendee experiences for audiences of any size with simplified webinar management

Webex devices that work with Microsoft Teams

Interoperability with other platforms and devices

Integration with leading third-party applications

Integration with calendar services for meeting scheduling

AI-powered, single pane of glass for managing all workloads, devices, and security—plus deep inspection and troubleshooting with ThousandEyes integration

Deep inspection and troubleshooting integration with ThousandEyes

Operating system for Webex collaboration devices

Unlimited cloud-based recording of meetings

Record meetings locally to your device

Enhanced security features and encryption

FedRAMP authorized security for government compliance

Basic support for free plan users

Keep work moving beyond the meeting with team messaging and file sharing for both internal and external teams—all in the same space

Unlimited team messaging capabilities

Audio and video over IP technology for conferencing

Create engaging meeting experiences that bring everyone together, no matter their location, language, or communication style

Create and share video content

Powerful calling that brings together global workforce and customers anywhere, on any device, in any environment

Public Switched Telephone Network calling capabilities

Ability to join meetings using toll dial-in numbers from various countries

Voice over Internet Protocol for calling over internet without a phone

Interactive meeting room and desk space configurator with standardized blueprints