Square Appointments

Send clients text and email confirmations that appear in your calendar

Send automatic email and SMS reminder notifications to help clients manage their appointments

Give customers the option to continue conversations over text and receive transcribed voicemails

Customize text and email notifications to fit your brand for appointment reminders, confirmations, changes, and cancellations

Get a unique phone number for your business that customers can text or call with voicemail support

Silence or limit notifications so customers receive automatic replies when reaching out

Message new customers and allow new customers with no purchase history to message your business

Send customers PDF files via email

Automatically send digital receipts, appointment updates, and order updates with suggested replies and action tracking

Craft on-brand messages for appointment reminders, confirmations, changes, and cancellations

Put text and email threads with customers in one place without switching between apps or searching multiple channels

Use the Booking API to allow external applications to create, update, and cancel every booking from your calendar

Add a Book Now button to your Facebook page or Google Business Profile for seamless booking

Sync your Google Calendar to automatically block personal events and avoid double-bookings

Add a Book Now button to your Instagram account and allow customers to book right from your Instagram page

Integrate with Square Staff to track employee commissions and automatically import sales to Square Payroll

Let customers book directly from your website by adding the booking widget compatible with Squarespace, Wix, WordPress, and more

Create automated email and text campaigns to welcome new customers, send birthday offers, engage lapsed customers, and request Google Reviews

Create custom coupon codes to share with customers across marketing channels

Attach coupons, event invitations, business updates, or eGift cards to receipts

Send unlimited one-time and automatic email campaigns with prebuilt, customizable templates

Connect your Google Business Profile to Square and monitor the reviews you receive

Build a loyalty program with custom points and rewards to keep customers coming back

Sell physical and eGift cards from your POS or online store with load fee options

Run one-time or recurring promotions offering bonus points to customers

Get discovered and booked by clients through Square Go, a free marketplace app for beauty and personal care businesses

Send one-time and automatic text message campaigns with included messages and per-message pricing tiers

Allow customers to pay in four interest-free installments over six weeks while you receive full payment upfront

Collect a partial deposit when appointments are scheduled to protect your calendar and reduce no-shows

Keep customer cards on file to hold appointments, manage prepayments, charge cancellation fees, or protect against no-shows

Allow customers to pay with Cash App Pay by scanning a QR code for a fast, contactless checkout

Let clients check out with digital wallets like Apple Pay and Google Pay during the online booking flow

Create percentage or dollar amount discounts and issue full or partial refunds to original payment or as store credit

Key in credit and debit cards directly from an appointment using your phone or computer

Manually enter credit card details or securely add cards to customer profiles for checkout

Accept payments when your internet goes down or during Square service outages

Require clients to pay in advance for specific services or as part of cancellation policy and send contracts automatically when they book

Accept contactless cards, Apple Pay, and digital wallets using just your phone without additional hardware

Schedule single sessions or recurring classes with customizable pricing, descriptions, and max capacity limits

Customize calendars based on availability, color code by staff or service, set daily appointment limits, and block off personal time

Set a booking cap for online customers while allowing team members to book above the threshold if needed

Manage calendars, staff, and online bookings across multiple locations even in different time zones

Let clients book one appointment with multiple services assigned to different staff members

Account for downtime for certain services like hair-color treatments and let clients book during downtime of existing appointments

Assign rooms, stations, or chairs to services so they get booked when clients make appointments

Add and view as many staff calendars as needed with no employee limit and unlimited calendar management

Create a waitlist for popular services and staff, letting clients join and receive notifications when appointments open up

Employees can clock in and out with a passcode or badge at your POS with customizable settings for early clock-ins and geofencing

Assign flat-rate or tiered commissions to each staff member based on items sold or services provided

Allow employees to log in to view and manage their own calendars

Use labor-versus-sales reports to optimize labor costs and adjust your scheduling

Pay different wage rates to staff members with different responsibilities or seniority

Set availability, add shifts, manage time-off requests, and publish schedules for your entire team

Communicate with your team via one-on-one messages, group chats, team file sharing, and announcements

Control what your entire team sees and does with your POS to keep sensitive information safe

Let employees see available open shifts, request to trade shifts with other employees, and ask for someone to cover their shift

Team members clock in and out at the POS so you can track their time through timecards with break and overtime tracking

Track tips and commissions with automatic tip splitting for multi-staff appointments

Assign different sets of permissions to different roles like allowing a manager to issue refunds

Implement employee passcodes to ensure everyone logs in to the POS securely