Kitomba

Clients can book appointments 24/7 with staff availability displayed for chosen services

Book series of appointments at once to reserve regular clients or treatment plans

Set required follow-on services to ensure clients select correct service combinations

Book and allocate treatment rooms and equipment with no double bookings

Manage services including adding unique deposit amounts and follow-on services

Bundle complementary services and retail products with customized pricing

Add clients to waitlist and drag and drop them to fill cancellations and gaps

View client's history with your business or visits to other locations

Automatic text and email reminders to reduce no-shows with customizable messaging

Allow clients to create and update their client card details using any device

Store all client details and find them quickly for personalized service

Save and manage client photos on cards for instant recognition

Clients can log in to view their appointment history and past services

Build custom consent, new client, or consultation forms to collect information

Send forms to clients via text or email for completion in advance

Create custom loyalty programs with points earning and redemption

View and reply to client messages directly within Kitomba inbox

After invoicing, be reminded to rebook clients showing their average revisit period

Record referrals in client cards and understand where they're coming from

Safely store client documents to client cards eliminating need for physical copies

Instantly send clients appointment date and time via text or email

Clients reply to confirm appointments which automatically updates status

Leverage artificial intelligence to automate marketing with exclusive REACH.ai integration

Set up automated text and emails called Everyday Marketing to be sent at the right time

Use powerful filters to segment client database and send targeted email and text campaigns

Track campaigns from Google Ads, Facebook, Instagram and more

Kitomba's custom email campaign marketing tool to create branded emails

Use client filters to create lists for Mailchimp email campaign building

Create promotions and discounts for products or services with set dollar or percentage amounts

Automated reminders to encourage clients to rebook appointments

Create and send targeted text marketing campaigns from anywhere on any device

Enhance reputation online and get glowing Google reviews through REACH.ai Reputation AI

40+ pre-built text campaign templates for marketing

Add Book Now buttons to Facebook and Instagram, and create ads with booking capability

Automatically add surcharges to payments

Set and manage cancellation fees for appointments

Allow clients to prepay for services in advance with customizable concession options

Set up system to accept any type of payment and track different payment methods

Simplified cash reconciliation process

Integrates with multiple EFTPOS providers including Kitomba Pay

Accept payments in-salon or online with card, contactless, and other payment types

Kitomba Pay terminals that integrate seamlessly with software

Invoice clients and check them out from anywhere in the salon using any device

Get paid faster with funds automatically paid into bank account next business day

Request deposits when clients book online to reduce no-shows

Take deposits for online bookings and sell vouchers online through Kitomba Pay

Support for leading part payment providers for client payment flexibility

Check out clients at the front desk with integrated POS system

Automatically add Sustainable Salons 'Green fee' to invoices

Sell and redeem vouchers from any device to encourage repeat business

Pass on cost of acceptance saving salons average $7,000 per year

Advanced reports to help take your business to the next level

See appointment trends and patterns in your business

All key information needed to understand and grow your business in one report

Track daily sales in real time

Measure digital performance with Google Analytics 4 integrated into booking site

Overview of how your business compares to others in your industry

See a snapshot of numbers for the day including expected and real-time sales

Track staff performance and targets in real time

Create customizable business-wide targets for weekly or monthly achievement

Download comprehensive reports for wages and commissions to import into payroll systems

Fully customizable access options for team members with sensitive information security

Keep your team in sync with integrated staff calendars

Set individual targets for team members for rebooking, retail sales and more

Organize team availability and custom time for training or admin

Staff clock in and out each day with accurate working hours recording

View, edit and approve staff timesheets from any device