Jane App

jane.app
Project Management
Few Days

Practice Management Software for Health & Wellness Practitioners

How to Replace Jane App

Overview

Jane is a cloud-based practice management software that enables health and wellness practitioners to book appointments, manage patient charts, schedule staff, process payments, and invoice clients all in one secure, web-based system. It's designed for interdisciplinary clinics including physiotherapists, massage therapists, counsellors, and other allied health professionals. The platform includes online booking, telehealth, billing, insurance management, and reporting features.

Features

80 features across 24 categories

Admin(1)

Timesheets

Track practitioner timesheets and hours worked.

Also in: Insider CDP, Jira, Asana

Billing(8)

Adjustments & Discounts

Apply adjustments and discounts to invoices and payments.

Credit Memos

Issue credit memos for refunds and adjustments.

Gift Cards

Create and manage gift cards for your practice.

Insurance BillingPremium

Comprehensive insurance management including policy tracking, claim management, real-time eligibility checks, primary and secondary claims, ERAs, payment posting, and Claim.MD clearinghouse integration. Supports CMS 1500 forms and electronic 837 claims.

Insurance-Specific StatementsPremium

Generate insurance-specific statements for billing purposes.

Invoicing

Create and manage invoices, receipts, statements, and superbills. Support for packages, memberships, adjustments, discounts, fees, tips, gift cards, and credit memos.

Packages & MembershipsPremium

Create and manage membership packages and treatment bundles for clients.

Superbills & CMS 1500s

Generate superbills and CMS 1500 forms for insurance submission.

Also in: Insightly, Airtable, Obsidian

Booking & Scheduling(1)

Online Booking

Patients can book and manage visits online with customizable clinic branding, services, and availability. Works on computer, tablet, or phone.

Communications(3)

Patient Communication

Send unlimited email and SMS appointment reminders, confirmation messages, and payment reminders. Reduce no-shows with automated notifications.

Secure Messaging

Direct secure communication between practitioners and patients within the platform.

Unlimited SMS RemindersPremium

Send unlimited SMS appointment reminders to reduce no-shows (availability varies by region).

Compliance(3)

GDPR Compliance

Full GDPR compliance for European practices.

HIPAA Compliance

Full HIPAA compliance for US-based practices.

PIPEDA Compliance

Full PIPEDA compliance for Canadian practices.

Also in: Insider CDP, Airtable, 1Password

Customization(1)

Customizable BrandingPremium

Customize online booking with clinic brand colours, logos, and services without requiring coding.

Also in: monday.com, Obsidian, Smartsheet

Documentation(9)

AI ScribeAIPremium

Record conversations live or upload recordings to generate AI-powered clinical notes and templates. HIPAA and PIPEDA compliant. Get 5 free session notes.

Billing Codes in Charts

Add billing codes directly within chart templates for efficient invoicing.

Chart Template Library

Access to 10,000+ pre-built chart templates including SOAP notes, forms, and surveys.

Charting & Documentation

Create and store patient charts with a library of 10,000+ templates including SOAP notes, intake forms, outcome measures, treatment plans, and supervision notes. Support for side-by-side photos and file attachments.

Diagnosis CodesPremium

Use standardized diagnosis codes for insurance claims and medical records.

Intake Forms

Pre-built and customizable patient intake forms for collecting initial health information.

Outcome Measure Surveys

Integrated surveys to measure patient outcomes and treatment effectiveness.

Supervision Notes

Document supervision and consultation notes for practitioners.

Treatment Plans

Create and document treatment plans for patient care.

Insurance(6)

Electronic Claims (837s)Premium

Submit primary and secondary electronic insurance claims using 837 format.

ERAs & Payment PostingPremium

Receive Electronic Remittance Advices (ERAs) and post insurance payments automatically.

Insurance Policies ManagementPremium

Store and manage patient insurance policy information.

Paper Claims (CMS1500)Premium

Generate and submit paper insurance claims using CMS 1500 format.

Primary & Secondary ClaimsPremium

Manage both primary and secondary insurance claims efficiently.

Real-Time Eligibility ChecksPremium

Check patient insurance eligibility in real-time before appointments.

Integration(6)

Calendar Subscriptions

Subscribe to calendars via iCal or Google Calendar for better integration with external calendar systems.

Claim.MD Clearinghouse IntegrationPremium

Integration with Claim.MD clearinghouse for electronic claim submission (clearinghouse account sold separately).

Google Analytics IntegrationPremium

Track website traffic and user behavior through integrated Google Analytics.

Integrated Outbound Fax

Send faxes directly from Jane (requires Documo subscription).

Integrations

Connect Jane with external tools and services to build a customized workflow.

Reserve with GooglePremium

Integration allowing patients to book directly from Google Search results.

Inventory(1)

Product & Inventory ManagementPremium

Manage products and inventory for retail or product sales.

Marketing(3)

Jane WebsitesAIPremium

Build a customizable clinic website with AI assistance that automatically syncs with Jane account data including branding, services, and staff bios.

Marketing ToolsPremium

Integrated ratings, reviews, and Google Analytics integration to help practitioners manage their online reputation and track web traffic.

Reviews and RatingsPremium

Manage patient reviews and ratings to build clinic reputation.

Migration(1)

Data Import

Free data import service from previous practice management systems including scanned notes and patient lists.

Onboarding(1)

Custom Account Setup

Free account setup consultation and training for new accounts.

Organization(3)

Multiple LocationsPremium

Manage unlimited clinic locations within a single account.

Patient TagsPremium

Tag patients for selective availability and better organization of client relationships.

Task Management

Create and manage tasks within the practice management system.

Patient Engagement(2)

Patient Check-InPremium

Patients self-check in online or in-person, triggering automatic notifications to practitioners.

Secure Patient Portal

Patients access a secure portal to view appointments, access exercises from therapists, receive appointment reminders, and manage insurance reimbursement.

Patient Retention(1)

Return Visit RemindersPremium

Automatic reminders for patients to schedule follow-up appointments, improving patient retention.

Payments(9)

Accept Credit Cards on Intake Forms

Collect payment information during the patient intake process.

Accept Insurer Credit CardsPremium

Accept credit card payments directly from insurers.

Accept Tips on Payments

Allow patients to add tips when making payments.

Clinic Financing

Clinic financing options available through Stripe integration.

Credit Card Processing

Online and in-person credit card processing with transparent fees (2.85% + $0.25 online, 2.6% + $0.10 in-person).

Online Booking Pre-Payment PoliciesPremium

Set pre-payment policies for online bookings to ensure payment before appointments.

Payment Processing

Integrated online and terminal payment processing with PCI compliance. Accept credit cards, issue receipts, save cards on file, and send payment reminders via email or SMS.

Payment Reminders

Send email and SMS reminders for outstanding payment balances.

Terminal Payments

Accept payments through integrated card terminals.

Reliability(1)

99.9% Uptime

Service level agreement guaranteeing 99.9% platform uptime.

Reporting(6)

Appointment-Based Reports

Generate reports based on appointment data.

Billing & Sales Reports

Track billing and revenue with detailed sales reports.

Client Reports

Generate comprehensive client and patient reports.

Custom Filters for Reports

Create custom filters to generate tailored business reports.

Exportable Reports

Export reports in multiple formats for external analysis.

Reporting & Analytics

Real-time business insights including client reports, appointment reports, billing and sales reports with custom filters and easy export functionality.

Scheduling(5)

Automated Patient WaitlistPremium

Automated management of patient waitlists with notifications for available appointments.

Break Management

Schedule and manage practitioner breaks during the day.

Rooms & Equipment ManagementPremium

Schedule and manage availability of treatment rooms and equipment resources.

Shift Management

Manage practitioner shifts and schedules.

Staff & Admin Scheduling

Organized calendar system for managing practitioner schedules, viewing services, rooms, resources, waitlists, and payment statuses in one place.

Security(4)

2-Step Verification

Two-factor authentication for enhanced account security.

Chart Permissions

Control who can view, edit, and share patient charts within the clinic.

Remote Data Storage

Patient data stored securely in regional data centers (USA, Canada, UK, Australia) with 256-bit encryption.

SOC 2 Certified

SOC 2 audit certification ensuring security and compliance standards.

Storage(1)

Unlimited File Storage

Store unlimited files and attachments for patient records.

Support(2)

AI-Powered GuideAI

AI-powered search and guidance system to help users navigate Jane's features.

Unlimited Human Support

Unlimited phone, email, and chat support with no time limits from a dedicated support team.

Telehealth(2)

Online Appointments (Telehealth)

Secure 1-on-1 video sessions with HIPAA and PIPEDA compliance. Features include waiting room, participant management, screen share, in-call messaging, session timer, and secure links.

Online Appointments for GroupsPremium

Host 2-12 person telehealth sessions for couples, families, and group therapy. Includes blurred backgrounds, virtual backgrounds, screen share, and in-call chat.

Pricing

Balance

$54/month USD
  • Single practitioner profile
  • Up to 20 appointments per month
  • Unlimited admin & locations
  • Online 1:1 appointments (telehealth)
  • In-person 1:1 appointments, group appointments, and classes
  • Unlimited email appointment reminders
  • Secure patient portal
  • Secure messaging
  • Charting templates
  • Intake forms
  • Outcome measure surveys
  • Treatment plans
  • Supervision
  • Integrated outbound fax (requires Documo)
  • Email & SMS payment requests
  • Gift cards
  • Receipts, superbills & CMS 1500s
  • Clinic financing
  • Unlimited human support
  • Free data import
  • Chat, email, and phone support
  • Custom account setup call

Practice

$79/month USD
  • Everything from Balance, plus:
  • Includes 1 full-time practitioner
  • Additional part-time practitioner: $29/month
  • Additional full-time practitioner: $59/month
  • Unlimited appointments
  • Unlimited staff profiles
  • Customizable branding
  • Selectable availability
  • Online booking pre-payment policies
  • Reserve with Google
  • Unlimited SMS reminders (availability varies)
  • AI Scribe available
  • Group Telehealth available
  • Insurance Billing add-on available

Thrive

$99/month USD
  • Everything from Practice, plus:
  • Includes 1 full-time practitioner
  • Additional part-time practitioner: $29/month
  • Additional full-time practitioner: $59/month
  • Rooms & equipment availability
  • Patient tagging
  • Patient self check-in (in-person)
  • Automated patient waitlist management
  • Return visit reminders
  • Packages & memberships
  • Marketing tools
  • Ratings and reviews
  • Google Analytics integration
  • AI Scribe available
  • Group Telehealth available
  • Insurance Billing add-on available

Cost Calculator

Keep Paying Jane App

Monthly$54/mo
Yearly$648/yr
5-Year Total$3.2k

Build It Yourself

Est. Build Time~9 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 YearSave $408
SaaS
$648
DIY
$240
3 YearsSave $1.2k
SaaS
$1.9k
DIY
$720
5 YearsSave $2k
SaaS
$3.2k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 80 features at easy complexity.

Build vs Buy

Should you build a Jane App alternative or buy the subscription? Estimate based on 80 features.

Buy Jane App

Better Value
Monthly cost$540/mo
3-year total$19,440
Time to deployDays

Build Your Own

Development cost$60,000
Maintenance$900/mo
3-year total$92,400
Dev time~5 months

Buying Jane App saves ~$72,960 over 3 years vs building.

Estimates based on 80 features and a BuildScore of 4/5. Actual costs vary.

Integrations

7 known integrations

Claim.MD ClearinghouseDocumoGoogle AnalyticsGoogle CalendarGoogle Search (Reserve with Google)iCalStripe