Jane App
jane.appBuild Difficulty: 4/5
A few focused days to build a solid replacement
Practice Management Software for Health & Wellness Practitioners
How to Replace Jane AppOverview
Features
80 features across 24 categories
Billing(8)
Apply adjustments and discounts to invoices and payments.
Issue credit memos for refunds and adjustments.
Create and manage gift cards for your practice.
Comprehensive insurance management including policy tracking, claim management, real-time eligibility checks, primary and secondary claims, ERAs, payment posting, and Claim.MD clearinghouse integration. Supports CMS 1500 forms and electronic 837 claims.
Generate insurance-specific statements for billing purposes.
Create and manage invoices, receipts, statements, and superbills. Support for packages, memberships, adjustments, discounts, fees, tips, gift cards, and credit memos.
Create and manage membership packages and treatment bundles for clients.
Generate superbills and CMS 1500 forms for insurance submission.
Booking & Scheduling(1)
Patients can book and manage visits online with customizable clinic branding, services, and availability. Works on computer, tablet, or phone.
Communications(3)
Send unlimited email and SMS appointment reminders, confirmation messages, and payment reminders. Reduce no-shows with automated notifications.
Direct secure communication between practitioners and patients within the platform.
Send unlimited SMS appointment reminders to reduce no-shows (availability varies by region).
Compliance(3)
Full GDPR compliance for European practices.
Full HIPAA compliance for US-based practices.
Full PIPEDA compliance for Canadian practices.
Customization(1)
Customize online booking with clinic brand colours, logos, and services without requiring coding.
Documentation(9)
Record conversations live or upload recordings to generate AI-powered clinical notes and templates. HIPAA and PIPEDA compliant. Get 5 free session notes.
Add billing codes directly within chart templates for efficient invoicing.
Access to 10,000+ pre-built chart templates including SOAP notes, forms, and surveys.
Create and store patient charts with a library of 10,000+ templates including SOAP notes, intake forms, outcome measures, treatment plans, and supervision notes. Support for side-by-side photos and file attachments.
Use standardized diagnosis codes for insurance claims and medical records.
Pre-built and customizable patient intake forms for collecting initial health information.
Integrated surveys to measure patient outcomes and treatment effectiveness.
Document supervision and consultation notes for practitioners.
Create and document treatment plans for patient care.
Insurance(6)
Submit primary and secondary electronic insurance claims using 837 format.
Receive Electronic Remittance Advices (ERAs) and post insurance payments automatically.
Store and manage patient insurance policy information.
Generate and submit paper insurance claims using CMS 1500 format.
Manage both primary and secondary insurance claims efficiently.
Check patient insurance eligibility in real-time before appointments.
Integration(6)
Subscribe to calendars via iCal or Google Calendar for better integration with external calendar systems.
Integration with Claim.MD clearinghouse for electronic claim submission (clearinghouse account sold separately).
Track website traffic and user behavior through integrated Google Analytics.
Send faxes directly from Jane (requires Documo subscription).
Connect Jane with external tools and services to build a customized workflow.
Integration allowing patients to book directly from Google Search results.
Inventory(1)
Manage products and inventory for retail or product sales.
Marketing(3)
Build a customizable clinic website with AI assistance that automatically syncs with Jane account data including branding, services, and staff bios.
Integrated ratings, reviews, and Google Analytics integration to help practitioners manage their online reputation and track web traffic.
Manage patient reviews and ratings to build clinic reputation.
Migration(1)
Free data import service from previous practice management systems including scanned notes and patient lists.
Onboarding(1)
Free account setup consultation and training for new accounts.
Organization(3)
Manage unlimited clinic locations within a single account.
Tag patients for selective availability and better organization of client relationships.
Create and manage tasks within the practice management system.
Patient Engagement(2)
Patients self-check in online or in-person, triggering automatic notifications to practitioners.
Patients access a secure portal to view appointments, access exercises from therapists, receive appointment reminders, and manage insurance reimbursement.
Patient Retention(1)
Automatic reminders for patients to schedule follow-up appointments, improving patient retention.
Payments(9)
Collect payment information during the patient intake process.
Accept credit card payments directly from insurers.
Allow patients to add tips when making payments.
Clinic financing options available through Stripe integration.
Online and in-person credit card processing with transparent fees (2.85% + $0.25 online, 2.6% + $0.10 in-person).
Set pre-payment policies for online bookings to ensure payment before appointments.
Integrated online and terminal payment processing with PCI compliance. Accept credit cards, issue receipts, save cards on file, and send payment reminders via email or SMS.
Send email and SMS reminders for outstanding payment balances.
Accept payments through integrated card terminals.
Reliability(1)
Service level agreement guaranteeing 99.9% platform uptime.
Reporting(6)
Generate reports based on appointment data.
Track billing and revenue with detailed sales reports.
Generate comprehensive client and patient reports.
Create custom filters to generate tailored business reports.
Export reports in multiple formats for external analysis.
Real-time business insights including client reports, appointment reports, billing and sales reports with custom filters and easy export functionality.
Scheduling(5)
Automated management of patient waitlists with notifications for available appointments.
Schedule and manage practitioner breaks during the day.
Schedule and manage availability of treatment rooms and equipment resources.
Manage practitioner shifts and schedules.
Organized calendar system for managing practitioner schedules, viewing services, rooms, resources, waitlists, and payment statuses in one place.
Security(4)
Two-factor authentication for enhanced account security.
Control who can view, edit, and share patient charts within the clinic.
Patient data stored securely in regional data centers (USA, Canada, UK, Australia) with 256-bit encryption.
SOC 2 audit certification ensuring security and compliance standards.
Storage(1)
Store unlimited files and attachments for patient records.
Support(2)
AI-powered search and guidance system to help users navigate Jane's features.
Unlimited phone, email, and chat support with no time limits from a dedicated support team.
Telehealth(2)
Secure 1-on-1 video sessions with HIPAA and PIPEDA compliance. Features include waiting room, participant management, screen share, in-call messaging, session timer, and secure links.
Host 2-12 person telehealth sessions for couples, families, and group therapy. Includes blurred backgrounds, virtual backgrounds, screen share, and in-call chat.
Pricing
Balance
- ✓Single practitioner profile
- ✓Up to 20 appointments per month
- ✓Unlimited admin & locations
- ✓Online 1:1 appointments (telehealth)
- ✓In-person 1:1 appointments, group appointments, and classes
- ✓Unlimited email appointment reminders
- ✓Secure patient portal
- ✓Secure messaging
- ✓Charting templates
- ✓Intake forms
- ✓Outcome measure surveys
- ✓Treatment plans
- ✓Supervision
- ✓Integrated outbound fax (requires Documo)
- ✓Email & SMS payment requests
- ✓Gift cards
- ✓Receipts, superbills & CMS 1500s
- ✓Clinic financing
- ✓Unlimited human support
- ✓Free data import
- ✓Chat, email, and phone support
- ✓Custom account setup call
Practice
- ✓Everything from Balance, plus:
- ✓Includes 1 full-time practitioner
- ✓Additional part-time practitioner: $29/month
- ✓Additional full-time practitioner: $59/month
- ✓Unlimited appointments
- ✓Unlimited staff profiles
- ✓Customizable branding
- ✓Selectable availability
- ✓Online booking pre-payment policies
- ✓Reserve with Google
- ✓Unlimited SMS reminders (availability varies)
- ✓AI Scribe available
- ✓Group Telehealth available
- ✓Insurance Billing add-on available
Thrive
- ✓Everything from Practice, plus:
- ✓Includes 1 full-time practitioner
- ✓Additional part-time practitioner: $29/month
- ✓Additional full-time practitioner: $59/month
- ✓Rooms & equipment availability
- ✓Patient tagging
- ✓Patient self check-in (in-person)
- ✓Automated patient waitlist management
- ✓Return visit reminders
- ✓Packages & memberships
- ✓Marketing tools
- ✓Ratings and reviews
- ✓Google Analytics integration
- ✓AI Scribe available
- ✓Group Telehealth available
- ✓Insurance Billing add-on available
Cost Calculator
Keep Paying Jane App
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 80 features at easy complexity.
Build vs Buy
Should you build a Jane App alternative or buy the subscription? Estimate based on 80 features.
Buy Jane App
Better ValueBuild Your Own
Buying Jane App saves ~$72,960 over 3 years vs building.
Estimates based on 80 features and a BuildScore of 4/5. Actual costs vary.
Integrations
7 known integrations