Reputation.com
reputation.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Manage your online reputation and customer reviews across all platforms.
How to Replace Reputation.comOverview
Features
48 features across 27 categories
AI Tools(1)
Generate AI-powered suggested responses to customer reviews with brand voice customization.
Access(1)
Native iOS and Android apps for managing reputation on-the-go.
Analytics(10)
Calculate a proprietary reputation score based on reviews, ratings, and engagement metrics.
Identify influential customers and brand advocates in your review data.
AI-powered extraction of key themes and topics from customer reviews.
Compare your reputation metrics against industry benchmarks.
Analyze and visualize the distribution of ratings across all review platforms.
Unified dashboard displaying reputation score, review trends, and performance metrics.
AI-powered predictions of future reputation trends based on historical data.
Track average response times and set team performance benchmarks.
Generate detailed reports on review performance, trends, and key metrics.
AI-powered analysis of customer sentiment and emotions in reviews and social mentions.
Automation(1)
Schedule review responses and social media posts for optimal timing.
Competitive Intelligence(1)
Track and compare your reputation metrics against competitors in your industry.
Compliance(1)
Ensure review responses meet compliance and regulatory requirements.
Content Management(1)
Manage and display customer photos and videos alongside reviews.
Customization(1)
White-label reputation management tools with custom branding.
Data Management(2)
Import historical reviews and ratings from external sources.
Export reviews, reports, and analytics data in multiple formats.
E-commerce(1)
Monitor and manage reviews on Amazon product listings.
Feedback(1)
Create feedback surveys to collect structured customer opinions.
Integration(1)
REST API for custom integrations and advanced automation workflows.
Integrations(1)
Direct integration with Yelp for review monitoring and response.
Localization(2)
Support for monitoring and responding to reviews in multiple languages.
Automatically translate reviews into your preferred language.
Management(2)
Define brand voice guidelines for consistent review responses.
Manage reputation and reviews across multiple business locations from a single dashboard.
Marketing(2)
Create branded email campaigns to request reviews and engage with customers.
Display earned reputation badges on your website and marketing materials.
Monitoring(3)
Receive real-time notifications when your brand is mentioned online.
Advanced alerts for sudden spikes in negative reviews or viral issues.
Track and monitor customer reviews across 100+ review sites in real-time.
Reporting(1)
Automatically generate and deliver reputation reports on a schedule.
Review Generation(2)
Send automated review request campaigns via email and SMS to customers.
Send SMS text messages to customers requesting reviews with trackable links.
Review Management(4)
AI-assisted strategies and templates for addressing negative reviews professionally.
Filter, categorize, and moderate reviews based on custom criteria and keywords.
Publish customer reviews directly to Google, Facebook, and other major review platforms.
Pre-built response templates for common review scenarios.
SEO(1)
Optimize local search visibility through review and rating management.
Search Optimization(1)
Manage and optimize your Google Business Profile with integrated tools and analytics.
Security(2)
Single Sign-On integration for enterprise deployments.
Define granular user permissions and roles for team members.
Team Management(1)
Manage team access, assign review response tasks, and track completion.
Travel & Hospitality(1)
Manage TripAdvisor listings and reviews for hospitality businesses.
Web Tools(1)
Embed customizable review widgets on your website to display customer feedback.
Pricing
Starter
- ✓Single location
- ✓basic monitoring
- ✓review requests
Professional
Popular- ✓Multi-location
- ✓AI responses
- ✓social monitoring
Business
- ✓Advanced analytics
- ✓competitor analysis
- ✓SMS campaigns
Enterprise
- ✓Custom solutions
- ✓dedicated support
- ✓white-label
Cost Calculator
Keep Paying Reputation.com
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 48 features at very easy complexity.
Build vs Buy
Should you build a Reputation.com alternative or buy the subscription? Estimate based on 48 features.
Buy Reputation.com
Better ValueBuild Your Own
Buying Reputation.com saves ~$1,320 over 3 years vs building.
Estimates based on 48 features and a BuildScore of 5/5. Actual costs vary.
Integrations
28 known integrations