Heap

AI-powered assistant that answers questions about your product data.

AI-powered predictions for churn, conversion, and user lifetime value.

AI suggests important events to track based on your data.

Manage team permissions with granular access controls.

Enterprise single sign-on with SAML 2.0 support.

Understand the complete customer journey across touchpoints.

Track all user actions and changes within your workspace.

Manage data classifications and sensitive information handling.

Mask or exclude sensitive data from collection.

Tools to manage data privacy and user deletion requests.

Automatically records all user interactions without manual event setup.

Track users across multiple domains and subdomains.

Send server-side events to supplement autocapture data.

Add custom user and event properties for advanced analysis.

Define custom events retroactively from your autocaptured data.

Run experiments to test feature changes and measure impact.

Control feature rollout with feature flags and experiments.

Programmatic access to data and analytics functionality.

Export analysis results and raw data in multiple formats.

Export raw events to your data warehouse for custom analysis.

Capture and analyze events from native iOS and Android apps.

Track purchases and revenue metrics alongside user behavior.

Get notified when key metrics cross specified thresholds.

Capture and track JavaScript errors in your application.

Track page load times and performance metrics.

Build tailored dashboards for different teams and stakeholders.

Create custom dashboards to track key metrics and KPIs.

View live updates of key metrics as they happen.

Automatically generate and email reports on a schedule.

Create complex segments using multiple conditions and logic.

Create dynamic audiences based on user behavior and properties.

Visualize where users click and scroll on your web pages.

Visualize user paths through your product with flowcharts.