Grasshopper

Make and receive calls directly from iOS and Android applications.

Synchronize calls and messages across all your devices in real-time.

Assign different roles and access levels to team members for security and control.

Track call duration, frequency, and patterns to analyze communication trends.

View detailed metrics about call volume, duration, and peak times.

Get AI-powered transcriptions of voicemails and recorded calls for easy reference.

Send automatic replies to incoming messages and calls when you are unavailable.

Block unwanted callers and spam numbers automatically.

Manage incoming call queues with music on hold and estimated wait times.

Screen and filter incoming calls before deciding to accept or reject them.

Transfer calls between team members or external numbers seamlessly.

Set conditional call forwarding based on time, caller, or other criteria.

Create internal extensions for different departments and team members.

Set up interactive voice response menus to route callers to the appropriate department.

Host multi-party conference calls with up to 100 participants.

Generate reports for regulatory compliance and audit requirements.

Store and organize business contacts with call history and communication preferences.

Configure different call handling rules based on business hours and time zones.

Display custom caller ID information when making outbound calls.

White-label features and interface with your company branding.

Create personalized voicemail greetings to enhance your professional image.

Temporarily disable call forwarding and message notifications when needed.

Integrate Grasshopper with third-party applications via REST API.

Automatically log calls and interactions to integrated CRM systems.

Send SMS messages to multiple contacts simultaneously for campaigns and announcements.

Schedule SMS messages to be sent at optimal times automatically.

Create reusable message templates for quick and consistent communication.

Send and receive text messages from your business phone number.

See when recipients have read your text messages.

Automatically backup call logs and messages with disaster recovery options.

Secure your account with strong password requirements and two-factor authentication.

Access dedicated support specialists with faster response times.

Set and share your availability status with team members for better coordination.

Supervisors can listen to live calls for training and quality assurance purposes.

Monitor team activity and availability in real-time from a centralized dashboard.

Access comprehensive call logs with timestamps, duration, and contact details.