Close CRM
close.comBuild Difficulty: 4/5
A few focused days to build a solid replacement
Sales CRM built for outbound teams
How to Replace Close CRMOverview
Features
45 features across 15 categories
AI(2)
Get AI-powered suggestions for email responses and content optimization.
Get machine learning-driven recommendations to improve sales performance.
Administration(1)
Control team member access with customizable role-based permissions.
Analytics(6)
View all customer interactions in chronological order across all channels.
Analyze call metrics including duration, outcome, and team performance.
Track email performance including open rates and click-through rates.
Compare individual and team performance against benchmarks and goals.
Create custom reports to analyze sales performance and team metrics.
Real-time visibility into team performance and pipeline metrics.
Automation(3)
Automatically assign leads to team members based on custom rules.
Automate repetitive tasks like email sequences and follow-up reminders.
Create if-then workflows to automate complex business processes.
Collaboration(2)
Stay updated on team activities and customer interactions in real-time.
Add notes and comments on deals and contacts for team coordination.
Communication(8)
Automatically record and transcribe sales calls for training and compliance.
Transfer calls between team members without dropping the connection.
Set up conference calls directly from the CRM with multiple participants.
Built-in phone system for making calls directly from the CRM interface.
Set up automated phone menus to route inbound calls to the right team.
Automatically dial next contact in queue to maximize call efficiency.
Send and receive SMS messages directly within the CRM platform.
Leave automated voicemail messages at scale to increase call-backs.
Customization(1)
Create custom data fields to track information specific to your business.
Data Management(3)
Import large lists of contacts and leads into the system efficiently.
Automatically identify and merge duplicate contact records.
Export reports and data in CSV or PDF format for external analysis.
Email(3)
Create reusable email templates with dynamic variables and conditional content.
Set up automated multi-step email campaigns with delay options.
Track when emails are opened and link clicks to monitor engagement.
Integrations(3)
Integrate Close with custom applications using REST and GraphQL APIs.
Automatically sync meetings and follow-ups to your calendar.
Trigger workflows in other applications based on CRM events.
Mobile(1)
Access CRM data and manage sales activities on iOS and Android devices.
Productivity(2)
Store and manage proposal, contract, and sales documents within deals.
Create and assign tasks to keep team members aligned on priorities.
Sales(5)
Track opportunities through stages with customizable deal properties.
Organize and prioritize leads with customizable pipelines and lead scoring.
Automatically score leads based on engagement and activity levels.
Customize sales pipelines and stages to match your sales process.
Create dynamic contact lists that automatically update based on criteria.
Security(3)
Track all user actions and changes for compliance and security monitoring.
Single sign-on support for enterprise security requirements.
Secure team accounts with two-factor authentication.
Training(2)
Listen in on live calls and provide real-time guidance to team members.
Create internal wiki and documentation for team training and support.
Pricing
Starter
- ✓Basic CRM
- ✓Phone
Professional
Popular- ✓Advanced Sales Tools
- ✓Automation
- ✓Reports
Enterprise
- ✓Custom
- ✓API
- ✓SSO
- ✓White-label
Cost Calculator
Keep Paying Close CRM
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 45 features at easy complexity.
Build vs Buy
Should you build a Close CRM alternative or buy the subscription? Estimate based on 45 features.
Buy Close CRM
Better ValueBuild Your Own
Buying Close CRM saves ~$35,640 over 3 years vs building.
Estimates based on 45 features and a BuildScore of 4/5. Actual costs vary.
Integrations
30 known integrations