Close CRM

close.com
CRM
Few Days

Sales CRM built for outbound teams

How to Replace Close CRM

Overview

Close is a cloud-based CRM platform designed specifically for sales teams that rely on outbound communication and lead management. It provides integrated calling, email, and automation tools to streamline the sales process.

Features

45 features across 15 categories

AI(2)

AI Email AssistantAIPremium

Get AI-powered suggestions for email responses and content optimization.

AI-Powered InsightsAIPremium

Get machine learning-driven recommendations to improve sales performance.

Also in: monday.com, Notion, Airtable

Administration(1)

Permission Roles

Control team member access with customizable role-based permissions.

Also in: Notion, Airtable, Smartsheet

Analytics(6)

Activity Timeline

View all customer interactions in chronological order across all channels.

Call AnalyticsPremium

Analyze call metrics including duration, outcome, and team performance.

Email Analytics

Track email performance including open rates and click-through rates.

Performance BenchmarkingPremium

Compare individual and team performance against benchmarks and goals.

Report Builder

Create custom reports to analyze sales performance and team metrics.

Sales Dashboard

Real-time visibility into team performance and pipeline metrics.

Also in: Hugging Face, Notion, Smartsheet

Automation(3)

Lead RoutingPremium

Automatically assign leads to team members based on custom rules.

Sales Automation

Automate repetitive tasks like email sequences and follow-up reminders.

Workflow AutomationPremium

Create if-then workflows to automate complex business processes.

Also in: monday.com, Notion, Airtable

Collaboration(2)

Activity Feeds

Stay updated on team activities and customer interactions in real-time.

Team Collaboration

Add notes and comments on deals and contacts for team coordination.

Also in: Notion, Airtable, Obsidian

Communication(8)

Call RecordingPremium

Automatically record and transcribe sales calls for training and compliance.

Call Transfer

Transfer calls between team members without dropping the connection.

Conference CallingPremium

Set up conference calls directly from the CRM with multiple participants.

Integrated Dialer

Built-in phone system for making calls directly from the CRM interface.

IVR SystemPremium

Set up automated phone menus to route inbound calls to the right team.

Predictive DialersPremium

Automatically dial next contact in queue to maximize call efficiency.

SMS Messaging

Send and receive SMS messages directly within the CRM platform.

Voicemail AutomationPremium

Leave automated voicemail messages at scale to increase call-backs.

Also in: Jobber, Jira, Insightly

Customization(1)

Custom Fields

Create custom data fields to track information specific to your business.

Also in: monday.com, Obsidian, Smartsheet

Data Management(3)

Bulk Import

Import large lists of contacts and leads into the system efficiently.

Contact Deduplication

Automatically identify and merge duplicate contact records.

Data Export

Export reports and data in CSV or PDF format for external analysis.

Also in: monday.com, Notion, Airtable

Email(3)

Dynamic Email Templates

Create reusable email templates with dynamic variables and conditional content.

Email Sequences

Set up automated multi-step email campaigns with delay options.

Email Tracking

Track when emails are opened and link clicks to monitor engagement.

Integrations(3)

API AccessPremium

Integrate Close with custom applications using REST and GraphQL APIs.

Calendar Sync

Automatically sync meetings and follow-ups to your calendar.

Webhook SupportPremium

Trigger workflows in other applications based on CRM events.

Mobile(1)

Mobile App

Access CRM data and manage sales activities on iOS and Android devices.

Productivity(2)

Document Management

Store and manage proposal, contract, and sales documents within deals.

Task Management

Create and assign tasks to keep team members aligned on priorities.

Sales(5)

Deal Management

Track opportunities through stages with customizable deal properties.

Lead Management

Organize and prioritize leads with customizable pipelines and lead scoring.

Lead Scoring

Automatically score leads based on engagement and activity levels.

Pipeline Management

Customize sales pipelines and stages to match your sales process.

Smart Lists

Create dynamic contact lists that automatically update based on criteria.

Security(3)

Audit LogsPremium

Track all user actions and changes for compliance and security monitoring.

SSO IntegrationPremium

Single sign-on support for enterprise security requirements.

Two-Factor Authentication

Secure team accounts with two-factor authentication.

Training(2)

Call CoachingPremium

Listen in on live calls and provide real-time guidance to team members.

Knowledge BasePremium

Create internal wiki and documentation for team training and support.

Pricing

Starter

$55/mo
  • Basic CRM
  • Phone
  • Email

Professional

Popular
$165/mo
  • Advanced Sales Tools
  • Automation
  • Reports

Enterprise

Contact Sales
  • Custom
  • API
  • SSO
  • White-label

Cost Calculator

Keep Paying Close CRM

Monthly$55/mo
Yearly$660/yr
5-Year Total$3.3k

Build It Yourself

Est. Build Time~5 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 YearSave $420
SaaS
$660
DIY
$240
3 YearsSave $1.3k
SaaS
$2k
DIY
$720
5 YearsSave $2.1k
SaaS
$3.3k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 45 features at easy complexity.

Build vs Buy

Should you build a Close CRM alternative or buy the subscription? Estimate based on 45 features.

Buy Close CRM

Better Value
Monthly cost$550/mo
3-year total$19,800
Time to deployDays

Build Your Own

Development cost$36,000
Maintenance$540/mo
3-year total$55,440
Dev time~3 months

Buying Close CRM saves ~$35,640 over 3 years vs building.

Estimates based on 45 features and a BuildScore of 4/5. Actual costs vary.

Integrations

30 known integrations