Close CRM vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Close CRM offers fewer features (45 vs 152) and more integrations (30 vs 17). Starting price: Close CRM at $55/mo vs Vtiger at $12/mo. Close CRM has 41 unique features while Vtiger has 148 unique features, with 4 features in common.
| Close CRM | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 45 | 152 |
| AI-Powered Features | 2 | 11 |
| Starting Price | $55/mo | $12/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 30 | 17 |
| Shared Features | 4 | |
| Shared Integrations | 6 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (2 vs 11)
| Feature | Close CRM | Vtiger |
|---|---|---|
| AI Bot Management | ||
| AI Email Assistant | ||
| AI-Powered Insights | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Generative AI Designer | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Voice Assistants Integration |
Administration (1 vs 9)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| Permission Roles | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (6 vs 10)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Activity Timeline | ||
| Call Analytics | ||
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Email Analytics | ||
| Internal ticket Insights | ||
| Performance Benchmarking | ||
| Performance Insights | ||
| Report Builder | ||
| Reports | ||
| Sales Dashboard | ||
| Sales Insights | ||
| Support Insights |
Automation (3 vs 9)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Approvals | ||
| Business Process Automation | ||
| Flowcharts | ||
| Lead Routing | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Sales Automation | ||
| Workflow Automation | ||
| Workflows | ||
| Workflows and Approvals |
Billing (0 vs 3)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
Collaboration (2 vs 8)
| Feature | Close CRM | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Activity Feeds | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration | ||
| Team Collaboration |
Communication (8 vs 0)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Call Recording | ||
| Call Transfer | ||
| Conference Calling | ||
| IVR System | ||
| Integrated Dialer | ||
| Predictive Dialers | ||
| SMS Messaging | ||
| Voicemail Automation |
Compliance (0 vs 1)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Consents for compliance |
Core (0 vs 9)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Customization (1 vs 0)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Custom Fields |
Data Management (3 vs 0)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Bulk Import | ||
| Contact Deduplication | ||
| Data Export |
Email (3 vs 0)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Dynamic Email Templates | ||
| Email Sequences | ||
| Email Tracking |
Help Desk (0 vs 22)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (0 vs 6)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Integrations (3 vs 0)
| Feature | Close CRM | Vtiger |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Webhook Support |
Inventory (0 vs 5)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Marketing (0 vs 15)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Autoresponders | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module | ||
| Web to Lead Forms | ||
| Webforms |
Mobile (1 vs 2)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Mobile App | ||
| Voice Notes |
Productivity (2 vs 2)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Aide | ||
| Document Management | ||
| Learning Management System (LMS) | ||
| Task Management |
Project Management (0 vs 11)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Sales (5 vs 28)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Management | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing |
Security (3 vs 1)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Audit Logs | ||
| OTP Rules | ||
| SSO Integration | ||
| Two-Factor Authentication |
Training (2 vs 0)
| Feature | Close CRM | Vtiger |
|---|---|---|
| Call Coaching | ||
| Knowledge Base |
Unique Features
Only in Close CRM (41)
Permission Roles
AI Email Assistant
AI-Powered Insights
Activity Timeline
Call Analytics
Email Analytics
Performance Benchmarking
Report Builder
Sales Dashboard
Lead Routing
Sales Automation
Workflow Automation
Activity Feeds
Team Collaboration
Call Recording
Call Transfer
Conference Calling
Integrated Dialer
IVR System
Predictive Dialers
+ 21 more unique features
Only in Vtiger (148)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 128 more unique features
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