Yotpo

Generate automated sentiment analysis and key themes from customer reviews using machine learning.

Monitor performance metrics including reviews impact, loyalty engagement, and revenue contribution.

Compare your review ratings and loyalty performance against industry competitors.

Track and measure the direct revenue impact of reviews and loyalty programs on sales.

Analyze review metrics including response rates, average ratings, and review frequency.

Enable customers to ask and answer questions about products with moderated Q&A sections.

Create custom questions and data fields for review collection to gather specific customer insights.

Customize the platform with your brand colors, logos, and domain for a seamless branded experience.

Import historical customer reviews from third-party platforms or legacy systems.

Show rotating customer photos and videos in an attractive carousel format on product pages.

Deploy responsive, customizable widgets that adapt to user behavior and preferences.

Display star ratings and trust badges on product pages and category listings.

Automate order confirmation and loyalty notification emails triggered by customer actions.

Integrate Yotpo with custom applications and workflows using comprehensive REST and GraphQL APIs.

Trigger real-time actions and notifications based on review submissions and loyalty activities.

Collect and display reviews in multiple languages with automatic translation capabilities.

Set custom filters and rules for automatic content flagging based on keywords and patterns.

Review and approve pending customer submissions before publishing to your site.

Receive real-time alerts when new reviews are submitted, matching your notification preferences.

Send targeted loyalty communications and promotional messages via SMS and email.

Manage your Yotpo account, reviews, and loyalty programs from iOS and Android mobile applications.

Run split tests on review displays and loyalty program designs to optimize conversion rates.

Personalize review and loyalty widget content based on user behavior and purchase history.

Distribute loyalty coupons and discount codes directly through the Yotpo platform.

Automatically identify and filter spam, fake, and inappropriate reviews using machine learning.

Automatically collect customer reviews via email campaigns and post-purchase requests.

Manage, approve, and respond to customer reviews with moderation tools.

Optimize review content for search engines to improve organic visibility and rankings.

Meet data privacy regulations with built-in GDPR, CCPA, and consent management tools.

Secure your account with two-factor authentication and role-based access controls.

Enable shoppable Instagram posts and feed integration for seamless social selling.

Embed and showcase TikTok content on your website and manage TikTok shop listings.

Mark reviews from verified customers to increase trust and authenticity.

Track and curate customer content across social platforms using branded hashtags.

Enable customers to submit and display visual reviews with photos and videos.

Request and manage customer permissions to reuse their content across marketing channels.

Display customer photos and videos from social media on your product pages.

Create immersive story-style galleries showcasing customer content and reviews.