Okendo
okendo.ioBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Turn shoppers into Superfans
How to Replace OkendoOverview
Features
54 features across 14 categories
Advocacy(4)
Set up automated referral workflows and triggers
Protect referral program from fraudulent referrals
Automated email sequences to encourage customer referrals
Scale word-of-mouth marketing by turning customers into brand advocates
Analytics(7)
Get AI-powered insights from customer data
Use AI to filter and organize reviews by keywords and themes
Automatically generate summaries of review themes using AI
Comprehensive reporting and analytics across all products
Search reviews and feedback using free text queries
Unified view of performance across the entire customer journey
Organize and group reviews by categories and themes
Branding(1)
Use custom branded domains for review pages and campaigns
Content Collection(7)
Enable customers to rate specific product attributes
Collect reviews via email forms
Enable customers to submit reviews with media attachments
Collect product-specific reviews with photos and videos
Collect and display scroll-stopping reviews that build hype and drive conversions
Collect general site and brand reviews
Intelligent form for collecting reviews based on customer behavior
Data Management(2)
Build comprehensive customer profiles with all interactions and behaviors
Centralize all customer data from reviews, surveys, quizzes, loyalty and referrals in one place
Developer(2)
Powerful, modern APIs and real-time webhooks for custom experiences
Native compatibility with Shopify Hydrogen, React and Vue frameworks
Email Marketing(5)
Combine review collection with survey feedback in one campaign
Create fully customized email templates
Build multi-step email campaigns to nurture customers
Design and create email templates for campaigns
Send targeted campaigns to collect reviews from specific customer segments
Feedback(4)
Capture feedback at key moments in the customer journey
Configure conditional logic for survey questions
Create surveys that can be shared via links
Collect customer feedback and insights to understand customer preferences and shape experiences
Integration(4)
Syndicate reviews and UGC to thousands of retailers
Leverage Google partnership to standout in search results and boost rankings
Bring community in-store with Okendo's Shopify POS integration for earning points and redeeming rewards
Sync reviews with TikTok Shop to showcase social proof
Loyalty & Rewards(5)
Create branded loyalty program page for members
Gamify community with perks, points, and exclusives to drive repeat purchases
Manage customer membership programs and tiers
Configure earn and redeem rules for loyalty program
Create tiered loyalty program with different benefits at each level
Onsite Display(4)
Showcase customer photos and videos in galleries
Display a trust badge showing review count and rating
Display reviews on website with customizable widgets
Display star ratings for products and overall brand
Personalization(4)
Create product recommendation quizzes with AI assistance
Deliver 1-to-1 product recommendations based on quiz responses
Match shoppers with 1-to-1 product recommendations through AI-powered quizzes
Configure logic for how products are recommended
Security(1)
GDPR, CCPA, SOC2, QCGA, and ADA compliant
Support(4)
Round-the-clock technical support via chat, email and phone
Dedicated support during platform setup and launch
Technical experts to tailor solutions to your stack and goals
Dedicated account managers for strategy and long-term results
Pricing
Essentials
- ✓Product reviews
- ✓Site reviews
- ✓Photo & video reviews
- ✓Smart capture form
- ✓Attribute ratings
- ✓Reviews widgets
- ✓Star ratings
- ✓AI summaries
- ✓AI keyword filters
- ✓Free text search
- ✓Review grouping
- ✓Reviews badge
- ✓Email sequences
- ✓Email template builder
- ✓Onboarding manager
Growth
Popular- ✓Okendo Reviews
- ✓Okendo Referrals
- ✓Okendo Surveys
- ✓Onboarding manager
- ✓Success manager
- ✓24/7 support
Power
Popular- ✓Okendo Reviews
- ✓Okendo Quizzes
- ✓Okendo Surveys
- ✓Onboarding manager
- ✓Success manager
- ✓24/7 support
Advanced
Popular- ✓Okendo Reviews
- ✓Okendo Loyalty
- ✓Okendo Surveys
- ✓Onboarding manager
- ✓Success manager
- ✓24/7 support
Platform
Popular- ✓Okendo Reviews
- ✓Okendo Loyalty
- ✓Okendo Quizzes
- ✓Okendo Referrals
- ✓Okendo Surveys
- ✓Onboarding manager
- ✓Dedicated success manager
- ✓Solutions engineering support
- ✓24/7 tech support
Platform Scale
- ✓All Platform features
- ✓No usage caps
- ✓Unlimited orders
- ✓Fixed annual price
Okendo Reviews
- ✓Product reviews
- ✓Site reviews
- ✓Photo & video reviews
- ✓Smart capture form
- ✓In-mail form
- ✓Attribute ratings
- ✓Reviews widgets
- ✓Star ratings
- ✓AI summaries
- ✓AI keyword filters
- ✓Free text search
- ✓Review grouping
- ✓Media galleries
- ✓Reviews badge
Okendo Loyalty
- ✓Earn & redeem rules
- ✓Custom loyalty page
- ✓VIP tiers
- ✓Rewards engine
- ✓Email sequences
- ✓Email template builder
Okendo Quizzes
- ✓Personalized product recommendations
- ✓Recommendation logic
- ✓AI-powered quiz creation
Okendo Referrals
- ✓Referral email flows
- ✓Fraud protection
- ✓Automated workflows
Okendo Surveys
- ✓Question logic
- ✓Shareable link surveys
- ✓Post-review and post-checkout surveys
Cost Calculator
Keep Paying Okendo
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 54 features at very easy complexity.
Build vs Buy
Should you build a Okendo alternative or buy the subscription? Estimate based on 54 features.
Buy Okendo
Better ValueBuild Your Own
Buying Okendo saves ~$48,600 over 3 years vs building.
Estimates based on 54 features and a BuildScore of 5/5. Actual costs vary.
Integrations
18 known integrations