AfterShip

AI chatbot for answering customer shipping inquiries.

AI-powered predictions for estimated delivery dates and time windows.

AI-powered route optimization for last-mile delivery efficiency.

Role-based access control and multi-team collaboration.

Custom reports with filters, exports, and scheduled delivery.

View detailed shipment analytics, delivery performance, and KPIs.

Compare delivery performance metrics against industry standards.

Analyze shipping costs and identify optimization opportunities.

Create rules to automatically handle delivery exceptions.

Customize tracking pages with your brand logo and colors.

Fully branded tracking experience with your own domain.

Manage multiple carrier accounts from a single dashboard.

Ensure compliance with shipping regulations and restrictions.

Send customers automatic SMS and email updates at key shipment milestones.

Send push notifications to mobile devices for tracking updates.

Customizable notification templates for SMS, email, and in-app messages.

Gather delivery feedback and ratings from customers.

Self-service portal where customers can track their orders independently.

Allow customers to initiate re-delivery requests self-service.

Allow customers to select preferred delivery time windows.

Upload multiple tracking numbers via CSV for bulk processing.

Add custom fields for tracking reference numbers and metadata.

Validate and correct addresses before shipping.

Manage signature requirements and contactless delivery options.

Capture electronic signatures and photo evidence for package delivery confirmation.

Capture and store photographic evidence of package delivery.

Customers confirm delivery receipt via SMS.

Automatically detect and alert on delivery exceptions and exceptions handling.

RESTful API for custom integrations and developer workflows.

Continuously sync tracking data with carrier systems.

Real-time event webhooks for shipment status changes and updates.

Embed tracking widget directly into your website.

Track inbound inventory and supplier shipments.

Automatically sync inventory levels when shipments are created.

Handle shipments and billing in multiple currencies.

Notifications and interfaces available in 50+ languages.

Match shipments with original packing lists automatically.

Support Cash on Delivery orders with payment tracking.

Automatically retry failed tracking requests to ensure accuracy.

Create, track, and manage customer returns with automated return labels.

Integrate with insurance providers for automated coverage.

Detect suspicious shipping patterns and potential fraud.

Generate shipping labels in bulk for multiple carriers.

Compare shipping rates across multiple carriers.

Track and report carbon emissions from shipments.

Track packages at the final mile with GPS coordinates.

Track shipments across 1,000+ carriers worldwide in real-time.