Postscript

Train AI models with your brand voice preferences, manage knowledge base, offers, and product catalogue

Test hundreds of on-brand message variants in a fraction of the time using AI technology to optimize campaigns and automations

Always-on 1:1 shopping assistant that answers customer questions and drives sales through meaningful SMS engagement

Customize click and view attribution windows from default 7-day and 24-hour settings

Choose global UTM parameters for campaigns and automations with custom parameter insertion

Select from 65+ automation trigger events including keyword replies, checkout started, order created, product views, Recharge events, low inventory, and price drop triggers

Automatically send messages based on triggers with AI that predicts behavior and generates 20% revenue lift through testing and optimization

Create branded contact card with logo, contact name, URL, email, address, and special notes

Customize the subdomain of short links appearing in SMS texts

Build campaigns with AI-powered message optimization for flash sales, promotions, and interactive flows

Drag-and-drop interface to build and manage SMS campaigns and automations with conditional logic and in-flow analytics

Direct relationships with carrier networks for compliance updates and rate negotiation

Built-in compliance safeguards hard-wired to follow TCPA, mobile carrier, and regulatory guidelines

Team of in-house compliance and legal experts protecting merchants from costly lawsuits

Partnership to track industry regulations and help answer compliance-related questions

Manage incoming subscriber texts with machine learning-powered filtering and prioritization by sentiment or topic

Free verified toll-free number assigned to each merchant for SMS sending

Premium option for high-volume senders offering faster and more consistent delivery speeds at $750/month

Pre-paid maximum throughput bandwidth with infrastructure redundancies and Twilio partnership for 3x bandwidth

Access to Postscript API for custom integrations and advanced use cases

Sync with help desk, email marketing providers, popup builders, review platforms, and more

SDK for non-Shopify merchants to add desktop/mobile popups, checkout opt-in, and TCPA-compliant language

Platform features and practices to promote healthy subscriber lists and positive carrier relations

Import compliant subscriber lists from other platforms with Compliance Team review

Managed marketing service combining AI-powered platform with expert strategists for leading ecommerce brands and agencies

$100 credit for first 30 days to test campaigns, automations, keywords, segments, and integrations

Platform does not charge merchants for messages that fail to deliver

Platform does not charge for incoming messages from subscribers beyond carrier fees

Replace traditional coupons with more profitable CashBack offers to boost margins and drive retention

Define minimum spend requirements, eligible products, start/end dates, and usage limits per customer

Add-on tool for CashBack management with A/B testing capabilities to scale promotions with confidence

SMS-first analytics dashboard to visualize data, identify actionable insights, and refine messaging strategy

Team of expertly-trained SMS sales associates powered by AI software to proactively engage subscribers

Fine-tune subscriber segments using 45+ segmentation filters including Shopify data, SMS activity, integrations, area codes, and more

Tailor messaging with 85+ trigger filters and 45+ user filters for order-specific and subscriber-specific personalization

Dedicated support available for Professional and Enterprise plans to fine-tune strategy and conduct account reviews

Email support via support@postscript.io for troubleshooting and strategy guidance

Comprehensive, always-available self-learning resource with step-by-step guides and video tutorials

Real-time chat support Monday-Friday, 9:00 AM-8:00 PM Eastern with Customer Experience Advocates

Work with Onboarding Specialist to set up first campaigns, automations, list growth, and integrations