Zoho SalesIQ

Understand visitor behavior and preferences in real-time to tailor messaging and convert faster

Track and identify visitor sources and behavioral patterns for targeted engagement

Proactively engage visitors based on lead score, page visited, time spent, specific actions, and other behavioral triggers

Create and deploy chatbots easily across channels to handle first-line customer support

Real-time chat communication with website visitors

Support customers across websites, mobile apps, and instant messaging channels

Automatically pass qualified leads to CRM to streamline sales process

Gather visitor details before engaging in chat

Export visitor contact information for email marketing and lead nurturing

Qualify leads based on their browsing behavior and engagement patterns

Automated lead scoring based on browsing behavior

Mobile application for managing customer interactions on the go across phones and tablets

Mobile SDK for in-app chat support available for Android, iOS, and React Native

Track team progress and improve sales and support with live chat reports; gauge website effectiveness and user experience

Receive automated emails with visitor behavior data and insights

Round-the-clock customer support without hiring additional staff using chatbots and automation