Airship

airship.com
Customer Success
Weekend Project

Customer engagement platform for mobile and web apps

How to Replace Airship

Overview

Airship is a leading customer engagement platform that helps brands deliver personalized experiences across mobile, web, and messaging channels. It combines push notifications, in-app messaging, email, SMS, and automation to drive user retention and engagement.

Features

46 features across 19 categories

Administration(2)

Multi-Workspace SupportPremium

Manage multiple projects or brands within a single account.

Role-Based Access Control

Granular permissions and user roles for team collaboration.

Also in: Notion, Airtable, Smartsheet

Analytics(9)

A/B Testing

Test message variations to optimize engagement and conversion rates.

Analytics Dashboard

Real-time analytics for message delivery, open rates, and user engagement metrics.

Audience Segmentation

Segment audiences based on behavior, demographics, and custom attributes.

Conversion Tracking

Track conversions and attribute revenue to messaging campaigns.

Custom Events

Track custom user actions and events within applications.

Performance BenchmarkingPremium

Compare campaign performance against industry benchmarks.

Predictive AnalyticsAIPremium

AI-powered predictions for churn risk, lifetime value, and engagement propensity.

Query Builder

Create complex audience queries without coding.

Real-Time Reporting

Live dashboards showing message performance and engagement metrics.

Also in: Hugging Face, Notion, Smartsheet

Automation(2)

Behavioral Triggers

Automatically send messages based on user actions and behavior patterns.

Journey Automation

Build multi-channel customer journeys with drag-and-drop workflow automation.

Also in: monday.com, Notion, Airtable

Campaign Management(1)

Calendar View

Calendar interface to plan and visualize campaign schedules.

Compliance(3)

Audit Logs

Complete audit trail of all platform activity for compliance.

Compliance & Privacy

GDPR, CCPA, and TCPA compliance tools with consent management.

Unsubscribe Management

Manage opt-outs and unsubscribes across all channels.

Also in: Insider CDP, Airtable, 1Password

Content Management(3)

Interactive Message Builder

Drag-and-drop editor for creating rich interactive messages.

Message Archive

Searchable archive of all sent messages and campaigns.

Message Templates

Pre-built and customizable templates for common messaging scenarios.

Also in: Juro, Notion, WordPress.com

Customer Data(1)

Named User Profiles

Create unified customer profiles across devices and channels.

Customization(1)

Custom BrandingPremium

White-label the platform with your company branding.

Also in: monday.com, Obsidian, Smartsheet

Data Integration(2)

Audience Import

Upload and sync audience segments from external sources.

Event StreamingPremium

Real-time event data streaming to external analytics and data platforms.

Developer Tools(2)

API & SDKs

RESTful APIs and native SDKs for iOS, Android, and web integration.

Webhooks

Real-time webhooks for message events and user interactions.

Email(1)

Email Campaigns

Create and send personalized email campaigns with advanced segmentation.

Engagement(1)

User Preference Center

Allow users to manage communication preferences and frequency.

Integration(2)

Loyalty IntegrationPremium

Connect loyalty programs to trigger targeted engagement campaigns.

Mobile Wallet IntegrationPremium

Send mobile wallet passes and integrate with Apple Wallet and Google Wallet.

Messaging(7)

Content CardsPremium

Display personalized card-based content within applications.

In-App Messaging

Deliver contextual messages within applications triggered by user behavior.

Inbox FeaturePremium

In-app notification center where users can view message history.

Push Notifications

Send targeted push notifications to iOS, Android, and web users with rich media support.

Rich Media Support

Include images, videos, and interactive content in push notifications.

SMS Messaging

Send SMS and MMS messages with compliance and delivery tracking.

Web Push

Send push notifications to users on web browsers.

Optimization(4)

Channel PrioritizationAIPremium

Automatically select the best channel for each user.

Frequency Capping

Control message frequency to prevent user fatigue and opt-out.

Intelligent DeliveryAIPremium

AI optimizes send time based on user activity patterns.

Performance OptimizationAIPremium

Tools to optimize message performance and delivery rates.

Personalization(2)

Dynamic Content

Personalize messages with dynamic content blocks based on user attributes.

Multi-Language Support

Send messages in multiple languages with localization support.

Security(1)

Advanced SecurityPremium

End-to-end encryption, SSO, and advanced authentication options.

Support(1)

Dedicated Account ManagerPremium

Personal account management support for enterprise customers.

Targeting(1)

GeofencingPremium

Send location-based messages triggered by geographic boundaries.

Pricing

Starter

$499/mo
  • Push notifications
  • in-app messaging
  • basic segmentation
  • up to 5 million mobile users

Pro

Popular
$1299/mo
  • All Starter features plus SMS
  • email
  • journey automation
  • 50 million users

Enterprise

Contact Sales
  • All Pro features plus predictive analytics
  • geofencing
  • content cards
  • custom integrations
  • unlimited users

Cost Calculator

Keep Paying Airship

Monthly$499/mo
Yearly$6k/yr
5-Year Total$29.9k

Build It Yourself

Est. Build Time~3 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $5.7k
SaaS
$6k
DIY
$240
3 YearsSave $17.2k
SaaS
$18k
DIY
$720
5 YearsSave $28.7k
SaaS
$29.9k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 46 features at very easy complexity.

Build vs Buy

Should you build a Airship alternative or buy the subscription? Estimate based on 46 features.

Buy Airship

Monthly cost$4,990/mo
3-year total$179,640
Time to deployDays

Build Your Own

Better Value
Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Building could save ~$142,680 over 3 years.

Estimates based on 46 features and a BuildScore of 5/5. Actual costs vary.

Integrations

30 known integrations