Yellow.ai
yellowmessenger.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
AI Agents for CX and EX Automation
How to Replace Yellow.aiOverview
Features
25 features across 20 categories
AI Technology(1)
Choose the best-fit LLM for each task to maximize performance with flexibility to adopt superior models and avoid vendor lock-in
Agent Building(1)
Create powerful enterprise-ready agents for any channel in minutes using natural language prompts
Analytics & Reporting(3)
Analyze conversations, intelligently generate knowledge base articles, and optimize responses in real-time with dynamic insights
Create custom dashboards and explore data
Analyze LLM performance with sentiment analysis and topic tracking
Automation(3)
Zero-setup automation capabilities
Create custom events to trigger automations
Seamless handoff and collaboration between AI agents and human agents
Chat(1)
AI-powered chat agents for customer and employee interactions
Core Platform(1)
Industry's first Universal Agentic Interface that autonomously sees patterns, builds solutions, and fixes issues
Customer Data(1)
Customer profile management and tracking
Development(1)
Low-code and pro-code development options for advanced customization
Email(1)
Intelligent email agents for automated customer service and employee communications
Engagement(1)
Send proactive messages and notifications to customers and employees
Integrations(2)
Build custom integrations using APIs
150+ pre-built enterprise integrations ready to use
Knowledge Management(1)
Unleash the true potential of enterprise intelligence via Agentic RAG
Marketing Automation(1)
Manage proactive campaigns and notifications
Omnichannel(1)
Meet customers where they are with seamless communication across preferred channels while maintaining full conversational context
Optimization(1)
Preview, debug and optimize AI agent performance in no time
Security(1)
Enterprise-grade security with robust guardrails and Responsible AI principles to protect sensitive data
Security & Compliance(1)
Manage user permissions and ensure compliance requirements
Testing & QA(1)
Ship reliable AI agents faster with automated testing capabilities
Tools(1)
Calculate potential cost savings and ROI with Yellow.ai
Voice(1)
Incredibly human-like voice AI agents that can handle complex conversations autonomously (VoiceX)
Pricing
Free
- ✓1 AI Agent
- ✓500 chat sessions/month included, then $0.99 per resolution
- ✓Limited channels
- ✓Limited agentic omnichannel builder
- ✓Limited VoiceX
- ✓Limited code/pro-code access
- ✓Limited custom events
- ✓Limited custom integrations
- ✓Limited out-of-box integrations
- ✓Limited AI Copilot
- ✓2 agents limit
- ✓1,000 records User360
- ✓1 active, 10 templates campaign management
- ✓Limited agentic discovery
- ✓Limited custom dashboards
- ✓Limited LLM analytics
Basic
- ✓Multiple AI Agents
- ✓Expanded chat sessions
- ✓All 35+ channels supported
- ✓Full agentic omnichannel builder
- ✓VoiceX natural voice AI
- ✓Full code/pro-code access
- ✓Custom events
- ✓Custom integrations (APIs)
- ✓Basic out-of-box integrations
- ✓AI Copilot access
- ✓Expanded agents limit
- ✓Expanded User360
- ✓Expanded campaign management
- ✓Agentic discovery
- ✓Custom dashboards/data explorer
- ✓LLM analytics, sentiment & topic tracking
- ✓Proactive campaigns & notifications
- ✓Role-based access controls & compliance
- ✓Basic compliance (GDPR)
Enterprise
Popular- ✓Unlimited AI Agents
- ✓Unlimited chat sessions
- ✓All 35+ channels supported
- ✓Unlimited agentic omnichannel builder
- ✓Unlimited VoiceX
- ✓Unlimited code/pro-code access
- ✓Unlimited custom events
- ✓Unlimited custom integrations
- ✓150+ out-of-box integrations
- ✓Unlimited AI Copilot
- ✓Unlimited agents
- ✓Unlimited User360 records
- ✓Unlimited campaign management
- ✓Unlimited agentic discovery
- ✓Unlimited custom dashboards
- ✓Unlimited LLM analytics
- ✓Unlimited proactive campaigns
- ✓Full role-based access controls
- ✓SOC 2 Type II, GDPR, ISO 27001, ISO 27701 compliance
Cost Calculator
Pricing data not available for Yellow.ai. Check their website for current pricing.
Build vs Buy
Should you build a Yellow.ai alternative or buy the subscription? Estimate based on 25 features.
Buy Yellow.ai
Better ValueBuild Your Own
Buying Yellow.ai saves ~$18,480 over 3 years vs building.
Estimates based on 25 features and a BuildScore of 5/5. Actual costs vary.
Integrations
6 known integrations