Stayntouch

Streamlined automation of cumbersome tasks across departments to reduce manual work

Commission-free booking engine with synchronized availability, restrictions, inventory, add-ons, group bookings, and promotional codes for direct hotel bookings

Real-time SMS integration to fulfill guest requests and communicate with guests throughout their stay

Check-in/check-out, move room functionality, room diary display, financial charge handling, and cashier functions

Search and create reservations with availability overview, item inventory management, commission handling, and guest/company/TA profile management

OTA connections to leading platforms including Booking.com, Expedia, Hotwire, Agoda, and Priceline for distribution and rate optimization

Streamlined accounting workflows and tools to enhance accounting department efficiency

Multi-bill handling, charge routing, cashier management, journal of ledgers, full accounts receivable module, auto charge of deposits, and credit card transaction management

Full group handling, room block calendar, shoulder date support, rooming list quick check-in/out, and full allotment handling

Contactless check-in and check-out options via mobile and kiosk technology

Mobile check-in with automatic and timed room assignment, early check-in, upsell capabilities, and mobile check-out with email folio

Seamless digital check-in via mobile or kiosk with automatic and timed room assignment, enabling guests to bypass queues

Tailored and customized guest services and experiences based on individual preferences

Customizable guest-facing kiosk for 30-second contactless check-in, early check-in, room upsells, check-out, email folio, and room key pickup

Guest loyalty program integration and management within the PMS

Modern cloud-based platform with 100% system uptime, no maintenance fees, and no data security fees

Over 1,200 seamless integrations at no extra cost including payments, distribution/channel manager, door lock systems, and more via Omniboost and Comtrol Connect

Setup and remote consultation with staff training in as little as 2 days, with flexible in-person or fully remote deployment options

Local and global contract management with setup of local events

Mobile task lists for housekeeping staff with easy and efficient workflows

Instant room status updates, OOO/OOS handling, checkout of zero-balance guests, fast minibar posting, and task assignment by floor or section

Manage entire hotel portfolio from one dashboard with central command, shared profiles, and streamlined multi-property operations

Integrated payment gateway with single-click payments, custom payment links, integrated terminals, tokenization, comprehensive reports and invoicing, and alternative payment methods

Full reporting to personalized reporting inbox, scheduled reports and exports, customizable reports/exports, and data analytics with attachment handling

Promotion of ancillary services and packages to guests via mobile and automated channels

Attribute-based upsells and automated upsells for services, packages, room upgrades, and monetized early/late check-outs delivered via guest mobile device

Automated upsell offers for early check-in options delivered to guests

Automated upsell and monetization of late check-out options

Automated room upgrade offers delivered to guests during check-in and throughout stay

Central rate and restriction management, hierarchy restrictions, quick rate updates via Rate Manager, and sell limits management

Advanced security features including ID scanning, advanced facial recognition, and encryption for guest verification

Round-the-clock phone and helpdesk support with knowledge base and product training resources

Personalized account management and ongoing consultation