SaaSipedia

Cloudbeds

cloudbeds.com
Property Management
Weekend Project

The growth engine built for your ambition

How to Replace Cloudbeds
Compare:vs Booking Automationvs DoorLoopvs Avail

Overview

Cloudbeds is a unified hospitality technology platform that streamlines operations, enhances guest experiences, and maximizes revenue for hotels, hostels, vacation rentals, and hospitality groups. It combines a property management system, payments processing, distribution, guest experience tools, and revenue marketing solutions all powered by Signals AI. Used by over 26,000 properties across 150 countries, Cloudbeds helps hoteliers run leaner, grow faster, and elevate their competitive edge.

Features

31 features across 19 categories

AI(1)

Signals AI ModelAI

Hospitality's first foundation AI model trained on billions of data points, processing 4B+ data points per hour with up to 95% forecasting accuracy

Also in: monday.com, Notion, Airtable

Analytics(1)

Reporting

Access and share data from PMS with minimal reporting stress

Also in: Hugging Face, Notion, Smartsheet

Community(1)

Community Forum

Exchange ideas and advice with global community of hoteliers

Also in: Squarespace, Hugging Face, Obsidian

Core Operations(3)

Mobile App

Mobile-first application for managing property operations on-the-go

Multi-property Management

Manage multiple properties with precision and ease from a single unified view

Property Management System (PMS)

Growth-focused, intuitive, and flexible intelligent PMS built for modern hospitality operations

Also in: UpKeep, Rose Rocket, CounselLink+

Developer Tools(1)

Cloudbeds API

Open, two-way API interface for building custom applications and integrations

Also in: Jobber, Hugging Face, 1Password

Distribution(2)

Booking Engine

Branded, embedded booking experience with mobile-first flow designed to maximize direct bookings

Channel Manager

Sell across 300+ OTAs, wholesalers, and regional channels with total control, zero extra commission, and no double bookings

Also in: Metabase, Lever, Mobincube

Guest Communication(1)

Unified Inbox

Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and other channels in a single view

Also in: Visual Matrix, Little Hotelier, HotelTime Solutions

Guest Experience(4)

AI-Powered ChatbotAI

Responds to guest questions and inquiries via website, WhatsApp, or SMS to convert inquiries into bookings

Digital Check-in

Digital registration allowing guests to check in before arrival with ID, documents, and signatures synced to PMS

Guest Portal

Allows guests to browse and purchase ancillary services like late check-outs or room upgrades

Kiosk

Self-service check-in/check-out station transforming hotel lobby into mobile check-in experience

Also in: Stayntouch, Mews, RMS

Guest Reviews(1)

Reputation ManagementAI

Centralized insights, faster response times, and AI-powered responses to turn guest sentiment into pricing power

Integrations(1)

Marketplace

Connect with 400+ integration partners to customize tech stack without compromising simplicity

Marketing(6)

Digital MarketingAIPremium

Direct booking strategy with metasearch, PMax, and retargeting to drive traffic and revenue

Guest Marketing CRMPremium

Email campaigns, guest profiles, and segmentation to boost repeat bookings by up to 40%

MetasearchPremium

Campaign management for metasearch channels where 94% of travelers compare hotel rates

PMaxAIPremium

AI-powered advertising across Google Search, YouTube, Maps, and more to attract new guests

RetargetingPremium

Re-engage travelers who intended to book but didn't complete their purchase

WebsitesAIPremium

Conversion-optimized hotel websites powered by hospitality expertise and AI, built to drive direct bookings

Onboarding(1)

Personalized Onboarding

Dedicated onboarding coach with kick-off call, data migration, and custom training

Operations(1)

Housekeeping Management

Streamline operations and keep housekeeping staff on track from the PMS

Payments(1)

Payments

Seamless checkout experience with fewer chargebacks, faster payouts, and simplified payment processing

Revenue Management(1)

Revenue IntelligenceAIPremium

Causal AI model providing up to 95% forecast accuracy and intelligent pricing recommendations to boost RevPAR

Sales Management(1)

Group Management

Maximize revenue and streamline operations for group sales management

Support(2)

24/7 Customer Support

Round-the-clock live support via AI chatbot, email, and live chat in multiple languages

Premium SupportPremium

Faster response times and phone support for customers wanting enhanced support

Team Collaboration(1)

Tickets and Tasks

Team chat, tasks, tickets, and inspections unified in one place for seamless coordination

Training(1)

Cloudbeds University

Self-guided training and professional development with hundreds of on-demand training videos

Pricing

Flex

Custom
  • ✓PMS
  • ✓Payments
  • ✓Marketplace
  • ✓Bring your own distribution

One

Custom
  • ✓Everything in Flex
  • ✓Cloudbeds PMS
  • ✓Cloudbeds Payments
  • ✓Marketplace
  • ✓Channel Manager
  • ✓Booking Engine
  • ✓Cloudbeds Distribution included

Experience

Custom
  • ✓Everything in One
  • ✓Guest Experience
  • ✓Reputation Management
  • ✓Cloudbeds Distribution optional

Enterprise

Custom
  • ✓Bespoke solutions for hospitality groups
  • ✓Custom packages available
  • ✓Cloudbeds Distribution optional

Cost Calculator

Pricing data not available for Cloudbeds. Check their website for current pricing.

Build vs Buy

Should you build a Cloudbeds alternative or buy the subscription? Estimate based on 31 features.

Buy Cloudbeds

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Cloudbeds saves ~$36,960 over 3 years vs building.

Estimates based on 31 features and a BuildScore of 5/5. Actual costs vary.

Integrations

7 known integrations

AirbnbBooking.comChatGPTExpediaGeminiGooglePerplexity