Visual Matrix
visualmatrix.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
The indispensable hotel PMS software that helps understaffed, under-pressure hotels rise to every occasion
How to Replace Visual MatrixOverview
Features
40 features across 20 categories
Billing & Accounting(1)
Manage city ledger accounts and direct billing for corporate guests
Communication(1)
Do Not Disturb alerts integrated into daily workflows
Front Desk Operations(2)
Easy to navigate interface for better front desk performance and fewer errors
Mark rooms out of service, create work orders, and set automatic back in service dates
Guest Communication(1)
Keep in touch with guests and respond to requests before, during and after stay
Hardware Integration(3)
Interface with electronic lock systems
Connect with PBX phone systems
Connect with hotel WiFi systems
Housekeeping(9)
Real-time communication between front desk and housekeeping staff
Automated task management for housekeeping operations
Guide staff through deep cleaning process with built-in or customizable checklists based on brand standards
Generate multiple maintenance tickets on same screen
Make notes and identify who completed a room last
Conduct room inspections to ensure rooms are guest-ready
Change room status within MOP application
Process special requests and maintenance tickets through MOP
Track employee time and time spent per square footage
Integrations(2)
Export guest information to CRM systems and integrate with accounting for automated reporting
Integration with ProfitSword system
Maintenance(2)
Assign work orders and recurring preventative maintenance actions
Customize PM scheduler and checklist, track tasks assigned to rooms, and generate maintenance tickets
Mobile & Accessibility(1)
Check hotel status, start work orders with photos, and manage operations from phone or tablet
Operations(1)
One-button paperless night audit functionality
Payments(1)
Process credit cards with EMV interface
Point of Sale(1)
Point of sale system for small sundry shops or lounges integrated into Visual Matrix
Reporting & Analytics(2)
Quick overview of in-house rooms, departures, and housekeeping load
Quickly see what needs to be reconciled with one click
Reservations(1)
Manage reservations and group bookings
Revenue Management(3)
Manage rates and discount codes per rooms, seasons and blackout dates
Manage, analyze and forecast revenue with rate optimization
Automatically monitor and keep rates optimized 24/7 using a 3-tier rate-ranking system
Safety & Compliance(4)
Provides low-cost emergency safety device solution for each team member compliant with city ordinances
One-touch panic button on every screen that triggers device camera and sends alerts with team member's exact location
Emergency response built into daily workflows
Discreet reporting for safety concerns
Security(1)
Unified authentication for users across the system
Support(2)
Round-the-clock online and email support for non-critical issues
Round-the-clock telephone support for faster resolution of issues
Training & Documentation(1)
Video training and knowledge base resources for all users
User Management(1)
All staff can use the property management system simultaneously
Pricing
VM CORE
- ✓2 Concurrent Users
- ✓Reservation and Group Management
- ✓City Ledger and Direct Billing
- ✓Housekeeping
- ✓Maintenance and Preventative Maintenance
- ✓Rate and Discount Management
- ✓One-Button Paperless Night Audit
- ✓Credit Card Processing/EMV Interface
- ✓Comprehensive Training Videos and Knowledge Base
- ✓24/7 Online and Email Support
VM PLUS
Popular- ✓All VM CORE features
- ✓Unlimited Concurrent Users
- ✓VM Revenue Management
- ✓Live VM Revenue Management
- ✓VM MiniPOS for small sundry shops or lounge
- ✓CRM and Accounting Interfaces
- ✓24/7 Telephone Support
VM ENTERPRISE
- ✓All VM PLUS features
- ✓Integrations and Customizations
- ✓MOP by Visual Matrix
- ✓Standard Hardware Interfaces (PBX, WiFi, Electronic Locks)
- ✓Single Sign-On
- ✓ProfitSword Interface
MOP
- ✓Automated Task Management
- ✓Process special requests & maintenance tickets
- ✓Change room status
- ✓Time tracking
- ✓Room & Process Inspections
- ✓Make notes & identify who completed a room last
- ✓Generate multiple maintenance tickets on same screen
- ✓Deep Cleans with built-in or customizable checklists
- ✓One-touch panic button on every screen
- ✓Low-cost ESD solution for each team member
- ✓Room PM (Preventative Maintenance)
- ✓Performance analytics and insights
Cost Calculator
Keep Paying Visual Matrix
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 40 features at very easy complexity.
Build vs Buy
Should you build a Visual Matrix alternative or buy the subscription? Estimate based on 40 features.
Buy Visual Matrix
Build Your Own
Better ValueBuilding could save ~$1,560 over 3 years.
Estimates based on 40 features and a BuildScore of 5/5. Actual costs vary.
Integrations
7 known integrations