RoomKeyPMS

roomkeypms.com
Property Management
Few Days

An integrated hotel management platform for a touch-less world

How to Replace RoomKeyPMS

Overview

RoomKeyPMS is a cloud-based property management system designed for independent hotels across North America. It helps hotels deliver better guest experiences, increase revenue, and reduce costs through integrated operations, reservations, payments, and guest engagement features supported by a North American team of former hoteliers.

Features

63 features across 29 categories

AI(1)

AI-Based Guest Data Quality ManagementAI

Automatically analyze guest profiles and determine mergers based on slight differences in data to keep guest data clean

Also in: monday.com, Notion, Airtable

Accounting(3)

Accounts Receivable

Route transactions to profiles with credit limits, create and manage invoices and payments

Folio Management

Make customer billing easier by managing folio details in real-time, tracking credit limits and posting reversals, adjustments, and payments

Home Owner's Accounting

Manage the revenue allocation for unit owners in hotel

Also in: Jobber, Melio, Lemonway

Analytics(2)

Business Intelligence

Business intelligence reports portal for running various reports for analysis

Property Dashboard

Quickly view room summaries, activity, reservations productivity, housekeeping status, projections and more

Also in: Hugging Face, Notion, Smartsheet

Booking(2)

Advanced Mobile Optimized Booking EnginePremium

Advanced booking engine features including OTA price comparison, dynamic packaging, language translation, recovery messages, alternative offers, locked deals, persuasive messaging, flexible date calendar and unique layout choices

Simple Mobile Optimized Booking Engine

Mobile-ready booking engine to pass reservations directly into the PMS

Also in: SimplyBook.me, Picktime, Acuity Scheduling

Communication(2)

Message Center

Messaging, triggers and alerts to keep hotel tasks centralized in one place

Mobile Check-In Automated Email

Guests receive emails without delay based on triggers in PMS to ensure smooth check-in experience

Also in: Jobber, Jira, Insightly

Core PMS(1)

Cloud-Based PMS

Secure hotel information accessible from any computer with data safely stored in the cloud

Corporate Accounts(1)

Corporate Management

Manage corporate business including negotiated rates, efficient routing for reservations, check-ins and accounts receivable

Distribution(3)

400+ Channels Available

Manage all distribution channels from one location in real-time with 2-way integration directly to the PMS

GDS Connectivity

Maintain and update availability, rates and hotel information to chosen GDS channel with 2-way integration directly with PMS

Meta Search Management

Manage, monitor and connect to Trivago, Google HPA, TripAdvisor Instant Book, Google Adwords and Expedia Pay Per Click through one location

Financing(1)

RoomKeyPMS CapitalPremium

A powerful growth capital alternative for hotels

Front Desk(1)

Front-Office Operations

Easy-to-use features for check-in, arrivals, tape-chart, groups, corporate, departures, folio management, payment integrations, check-outs

Group Bookings(1)

Groups Management

Manage groups with rooming lists, custom rates, and reporting features

Guest Engagement(1)

Guestfolio Integration

Engage guests with beautifully designed, automated reservation communications and reputation management through Guestfolio

Guest Experience(2)

Digital Keys

Digital keys available for bluetooth enabled locks for guests wanting to skip the front desk

Paperless Registration Cards & Folio Bills

Collect signatures from guest at check-in and securely store all digital paperwork for future reference and charge-backs

Guest Management(3)

Guest Notes & Preferences

Record guest preferences using notes feature to personalize guest's stay

Profile Management

Add, edit, and manage profiles for guests, companies, travel agents, and wholesalers with custom fields

Profile Match & MergeAI

Identify and merge duplicate guest records quickly and easily with intelligent matching

Housekeeping(2)

Housekeeping

Track room status and inspections in real-time with mobile tablet and desktop housekeeping features

Maintenance Tracking

Easily track and log maintenance tasks and take rooms out-of-order

Integrations(3)

Open REST API

Open platform concept to pull data as needed to meet operational needs

Operational Interfaces

Connect to PBX, voicemail, call accounting, accounting, movie interfaces and more

Premium InterfacesPremium

Connect to premium interfaces for best vendors from CRM through to revenue management

Inventory(1)

Room Inventory Management

Visually represent room inventory, easily view availability, move guests or make changes to reservations

Marketing(2)

Bringback Campaigns

Send automated emails that target guests only if they don't have a future reservation

Email Marketing

Build and monitor newsletter campaigns

Mobile(2)

Mobile Check-In

Easy-to-use mobile check-in for guests with refreshed emails, digital signatures and secure credit card payment

Mobile Check-Out

Allows guests to easily check-out and digitally sign their final bill for quick and easy check-out experience

Multi-property(1)

Multi-property Features

Share guest information across all hotels and get easy access to each location from one place

Payments(9)

Automatic Incremental Authorization

Automatically adds to guest authorizations as they increase on-stay spending to secure revenue

Chargeback Portal

Portal included to manage charge-backs

EMV / Chip & PIN Devices

Terminal options that are EMV / Chip & PIN devices fully integrated for front-desk transaction processing

Integrated Credit Card Processing

Hotel and guest facing transaction interfaces for secure transaction processing

Mobile Check-In/Out Payments

Mobile check-in and check-out solution with payment processing for complete secure transaction solution

Price Savings (No Gateway Fees)

Simple pricing without extra gateway fees for payment processing

RoomKeyPMS Payments

A simplified PMS payment processing solution engineered for hotels

Secure Mobile Credit Card Processing

Guests can securely provide and pay with credit card on mobile device with seamless, secure and cost effective embedded processor integration

SMART Matching Reconciliation Report

Automatically matches credit card processing batches and PMS folio data for quick reconciliation reducing time and errors

Reporting(2)

80+ Reports

Quickly access and generate operational reports needed for hotel management

Custom Reports

Create custom reports based on data available in the PMS with report wizard

Reputation Management(1)

Guest Reputation Survey Management

Obtain, manage and respond to guest feedback submitted by guests after their stay

Reservations(2)

Chain Reservation System (CRS)

Chain-wide reservation solution for call center staff

Reservation Management

Quickly and easily manage reservations with tape charts, routing, guest services and more

Revenue Management(4)

Mobile Upselling

Present guests with upsell offers at pre-arrival and check-in to increase incremental revenue

Packages & Promotions

Bundle rates and services to create packages and promotions

Rate Checker

Affordable competitor pricing and performance monitoring

Rate Management & Tiering

Feature-rich rate management including rate plans, rate types, tiering and restrictions

Security(2)

Mobile Photo and ID Identification

Secure collection and storage of guest photo, passport or license information

Secure Tokenization

Credit cards are tokenized at points of entry combined with PCI 3.2 DSS certification for hotel security

Security & Compliance(2)

Activity Logs & Audit Trail

Detailed activity logs enable auditing and investigation of unauthorized changes for accountability

PCI, GDPR, and ADA Compliance

PCI 3.2 DSS, GDPR and ADA compliance to ensure hotel and guest security

Support(5)

Dedicated Support ManagerPremium

Dedicated experienced hotelier to oversee multi-property management

Email & Phone Support

Contact expert team of hoteliers by phone or email

Emergency Phone Support

24/7 team available to address any emergency needs

Feature Idea Portal Access

Provide feedback through ideas portal and post feature ideas and see colleagues voting

Knowledge Base

Access video and article knowledge base 24/7 to keep up to date

User Management(1)

Unlimited Users

No restriction or extra costs on number of users

Cost Calculator

Pricing data not available for RoomKeyPMS. Check their website for current pricing.

Build vs Buy

Should you build a RoomKeyPMS alternative or buy the subscription? Estimate based on 63 features.

Buy RoomKeyPMS

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$48,000
Maintenance$720/mo
3-year total$73,920
Dev time~4 months

Buying RoomKeyPMS saves ~$73,920 over 3 years vs building.

Estimates based on 63 features and a BuildScore of 4/5. Actual costs vary.

Integrations

13 known integrations

Call AccountingExpedia Pay Per ClickFLEXIPASSGoogle AdwordsGoogle AnalyticsGoogle HPAGuestfolioPBXSiteMinderTripAdvisor Instant BookTrivagoVoicemailZopim