Sangoma
sangoma.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Business Communications Platform | UCaaS Products
How to Replace SangomaOverview
Features
37 features across 17 categories
AI(1)
AI-powered auto-attendant routing calls with peak-time queues, direct dialing, call recording, paging, and voicemail-to-email
Cloud(1)
Proprietary HIPAA- and PCI-compliant cloud platform backed by 99.999% uptime for voice, video, networking, and security
Collaboration(1)
Business collaboration platform with team messaging, chat, file sharing, and video calls
Contact Center(1)
Sangoma CX contact center solution for managing customer interactions across locations
Desktop(1)
Desktop application supporting HIPAA-compliant calling, voicemail transcription, call recording, video consults, and real-time presence visibility
Emergency Management(2)
Nurse call system with video communication and mass notification system for emergencies and broadcasts
Mass notification system for voice, text, PA systems, internal paging and broadcasts during operations or emergencies
Hardware(3)
IP phones and courtesy phones for business communication
Room phones with one-touch emergency dialing, panic buttons, and direct calling to nurses' stations
VoIP gateways connecting legacy analog phones to modern IP phone systems
Healthcare(1)
Video nurse call systems and remote patient communication allowing video intercom responses from bedside tablets
Infrastructure(2)
Managed power solutions for business continuity
On-premises survivability appliance keeping communications connected during internet outages with local calling and failover
Integration(5)
Seamless integration with leading Electronic Health Record platforms
Integration platform ensuring core hospitality systems, PMS, PBX, and guest services work together securely
Integration with Microsoft Teams for unified communications
Property Management System integration for hospitality operations
Point of Sale system integration for retail and hospitality
Mobile(1)
Mobile client for instant connectivity with urgent paging, room requests, internal extensions, chat, file sharing, and video calls
Networking(6)
Fully managed multi-carrier 5G internet and failover solution with always-on enterprise-grade connectivity
Locally sourced broadband connectivity deployed, monitored, and supported 24/7 with optional VPN and SD-WAN
Managed network services including broadband and connectivity solutions
Software-defined wide area network optimizing connectivity between multiple locations with intelligent call routing
Enterprise-grade managed wireless networking with fast, reliable, and secure connectivity
Enterprise-grade network switches installed and managed by Sangoma for reliable connectivity
Productivity(1)
Guest booking and management system for spa services, dining, activities, and concierge requests
Retail(2)
Secure, PCI-certified managed internet connectivity for POS systems integrated with popular retail platforms
SMS and email communication application for curbside pickup, order updates, and customer coordination
Security(3)
Centralized, cloud-based next-generation firewall applying consistent security policies across locations
Comprehensive security services including firewalls and threat protection
Next-generation on-premises firewall with intrusion prevention, antivirus, application control, and web filtering
Video(1)
Sangoma Meet video conferencing and consultation capabilities
Voice(5)
Call recording and storage capabilities for compliance and training
Unified communications as a service delivering voice, video, and collaboration with 99.999% uptime
SIP trunking and faxing services for business communications
Automatic transcription of voicemail messages to text
Wholesale SIP trunking services for carriers and resellers
Cost Calculator
Pricing data not available for Sangoma. Check their website for current pricing.
Build vs Buy
Should you build a Sangoma alternative or buy the subscription? Estimate based on 37 features.
Buy Sangoma
Better ValueBuild Your Own
Buying Sangoma saves ~$36,960 over 3 years vs building.
Estimates based on 37 features and a BuildScore of 5/5. Actual costs vary.
Integrations
7 known integrations