Intermedia Unite vs Sangoma
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Intermedia Unite offers more features (78 vs 37) and more integrations (16 vs 7). Starting price: Intermedia Unite at $27.99/mo vs Sangoma at Contact Sales. Intermedia Unite has 76 unique features while Sangoma has 35 unique features, with 2 features in common.
| Intermedia Unite | Sangoma | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 78 | 37 |
| AI-Powered Features | 7 | 2 |
| Starting Price | $27.99/mo | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 16 | 7 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 60% |
Feature Comparison by Category
AI (5 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| AI Assistant | ||
| AI Auto-Attendant | ||
| AI Call Recap | ||
| AI Coaching | ||
| AI Meeting Recap | ||
| AI Topics & Trends |
Administration (3 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Device Management | ||
| Single Control Panel | ||
| User Management |
Analytics (4 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Analytics & Reporting | ||
| Call History | ||
| QoS Dashboard | ||
| Service Adoption Dashboard |
Applications (3 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Desktop App | ||
| Mobile App | ||
| Softphone |
Call Management (15 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Audio Transcriptions | ||
| Auto Attendant | ||
| Call Flip | ||
| Call Forwarding | ||
| Call Park/Pickup | ||
| Call Recording | ||
| Caller ID | ||
| Direct Inbound Dialing (DID) | ||
| Emergency Services Notification | ||
| Hot Desking | ||
| Hunt Groups | ||
| Intercom | ||
| Paging | ||
| Receptionist View | ||
| Voicemail Transcription |
Cloud (0 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Sangoma Cloud Infrastructure |
Collaboration (4 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Conference Bridge | ||
| File Storage & Sharing | ||
| Presence Detection | ||
| TeamHub | ||
| Unite Rooms |
Compliance (7 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Archiving | ||
| Automated Data Capture | ||
| Contextual Search | ||
| FINRA Compliance | ||
| HIPAA Compliance | ||
| MiFID II Compliance | ||
| SEC Rule 17a-4 Compliance |
Contact Center (6 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Call Center Agent Log In/Out | ||
| Call Center Features | ||
| Call Queuing | ||
| Contact Center as a Service (CX) | ||
| Greetings Management | ||
| Supervisor Functions | ||
| Wallboards & Reports |
Customization (1 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Custom Hold Music & Greetings |
Desktop (0 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| TeamHub Desktop App |
Emergency Management (0 vs 2)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Quicklert | ||
| Unified System for Mass Notifications |
Faxing (2 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Online Faxing | ||
| Web Fax |
Hardware (1 vs 3)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Desk Phones & Headsets | ||
| Sangoma P-Phones | ||
| Sangoma Room Phone | ||
| Vega VoIP Gateway |
Healthcare (0 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Nurse Call & Remote Patient Interaction |
Infrastructure (0 vs 2)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Managed Power | ||
| Starbox (Business Voice Plus) |
Integration (2 vs 5)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Active Directory Integration | ||
| EHR Integration | ||
| Jazzware Integration | ||
| MS Teams Integration | ||
| Microsoft Teams Integration | ||
| PMS Integration | ||
| POS System Integration |
Messaging (4 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Business Texting | ||
| Chat Messaging | ||
| Company Messaging | ||
| Team Chat |
Mobile (0 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| TeamHub Mobile App |
Networking (0 vs 6)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Managed 5G Access | ||
| Managed Internet | ||
| Managed Network & Connectivity | ||
| Managed SD-WAN | ||
| Managed Wi-Fi | ||
| Network Switches |
Productivity (0 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Appointment Scheduler |
Retail (0 vs 2)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| POS Connectivity | ||
| Sangoma Curbside |
Security (4 vs 3)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| End-to-End Encryption | ||
| Managed Cloud Firewall | ||
| Managed Security | ||
| Multi-Factor Authentication | ||
| On-Premises Firewall (Fortinet-Powered) | ||
| Spam Call Blocking | ||
| Triple Shield Security |
Support (1 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| 24/7 Technical Support |
Video (0 vs 1)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Video Conferencing |
Video Conferencing (12 vs 0)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Calendar Sync | ||
| Compact Mode | ||
| Dial-in Numbers | ||
| HD Audio Conferencing | ||
| In-Meeting Chat | ||
| In-Meeting Notes | ||
| Meeting Security | ||
| Screen Annotation | ||
| Screen Sharing | ||
| Unlimited Meeting Recordings | ||
| Video Meetings | ||
| Webinar |
Voice (4 vs 5)
| Feature | Intermedia Unite | Sangoma |
|---|---|---|
| Business Phone System | ||
| Call Recording | ||
| Local Number | ||
| SIP Trunking & Faxing | ||
| Sangoma UCaaS | ||
| Toll-Free Numbers | ||
| Unlimited International Calling | ||
| Voicemail Transcription | ||
| Wholesale SIP Trunking |
Unique Features
Only in Intermedia Unite (76)
Device Management
Single Control Panel
User Management
AI Assistant
AI Call Recap
AI Coaching
AI Meeting Recap
AI Topics & Trends
Analytics & Reporting
Call History
QoS Dashboard
Service Adoption Dashboard
Desktop App
Mobile App
Softphone
Audio Transcriptions
Auto Attendant
Call Flip
Call Forwarding
Call Park/Pickup
+ 56 more unique features
Only in Sangoma (35)
AI Auto-Attendant
Sangoma Cloud Infrastructure
TeamHub
Contact Center as a Service (CX)
TeamHub Desktop App
Quicklert
Unified System for Mass Notifications
Sangoma P-Phones
Sangoma Room Phone
Vega VoIP Gateway
Nurse Call & Remote Patient Interaction
Managed Power
Starbox (Business Voice Plus)
EHR Integration
Jazzware Integration
Microsoft Teams Integration
PMS Integration
POS System Integration
TeamHub Mobile App
Managed 5G Access
+ 15 more unique features
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