Forsta

confirmit.com
Survey & Feedback
Weekend Project

The New Frontier of Experience & Research Technology

How to Replace Forsta

Overview

Forsta is a Human Experience (HX) platform that helps organizations gather, analyze, visualize, and act on customer, employee, patient, and local experience insights. Trusted by over 2,500 customers in over 100 countries, Forsta provides comprehensive market research, customer experience, and employee experience technology solutions. The platform enables organizations to improve customer retention, drive revenue growth, and enhance operational efficiencies through advanced analytics and data visualization.

Features

23 features across 13 categories

AI & Machine Learning(2)

Agentic AI - Personal Research AssistantAIPremium

AI-powered personal research assistant that leverages Large Language Models to assist with research tasks and analysis

Forsta AI CapabilitiesAIPremium

Enhanced AI capabilities to help organizations gain deeper insights, anticipate needs, and act decisively. Includes agentic AI features to assist with research tasks.

Analytics(3)

Advanced Analytics

Bring all your data onto a single platform. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. See the stories behind the statistics.

Cross Tabulation

Perform cross tabulation analysis on survey and research data

Customer Journey Analytics

Analyze holistic customer journey to understand cause, effect, and what happens next

Also in: Hugging Face, Notion, Smartsheet

Automation(1)

Automation Tools

Use automation tools to make insights actionable instantly and effortlessly. Get the right information to the right people so they can take the right action.

Also in: monday.com, Notion, Airtable

Customer Experience(1)

Customer Experience (CX) Tools

Comprehensive tools to enhance customer experience, improve retention, and drive revenue growth

Data Collection(4)

Crowdsourcing PlatformPremium

Forsta Crowdsourcing platform for engaging with consumers and gathering insights through crowdsourced innovation

Customizable Surveys

Use customizable surveys to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel.

Multi-channel Data Collection

Gather data from any touchpoint or channel to get comprehensive customer insights

Sample and Panel Management

Manage research samples and panels for comprehensive surveying and data collection

Also in: Insider CDP, Lytics, monday.com

Data Management(1)

Data Repository

Centralized data repository for managing all research and experience data

Also in: monday.com, Notion, Airtable

Data Quality(1)

Survey Fraud DetectionPremium

Partnership with Cint to eradicate ghost-completed surveys and improve data quality by detecting survey fraud

Employee Experience(1)

Employee Experience (EX) Tools

Tools to measure and enhance employee experience across the organization

Healthcare(1)

Patient Experience Tools

Specialized tools for healthcare organizations to measure and improve patient experience

Local Marketing(1)

Local Experience (LX) SolutionsPremium

Local Experience solutions combining Local Marketing and Customer Experience technology

Market Research(1)

Market Research Platform

World's number 1 market research technology platform with sample management, surveying, analytics, reporting, and data visualization

Reporting & Visualization(5)

Data Visualization

Put your insights onscreen effortlessly. Forsta lets you easily craft presentations, reports, infographics and graphs to deliver your data as a complete, compelling story.

Deck Creation

Create presentation decks from insights and data

Infographic Dashboards

Create visual infographic dashboards for data presentation

Online Dashboards

Easy-to-use online dashboards for real-time data monitoring and insights

PowerPoint Batch Reporting

Generate PowerPoint reports in batch automatically

Retail(1)

Retail HX

Specialized Human Experience platform for retail. Pull customer, employee and brand data together to reveal the people behind data points and sell smarter

Cost Calculator

Pricing data not available for Forsta. Check their website for current pricing.

Build vs Buy

Should you build a Forsta alternative or buy the subscription? Estimate based on 23 features.

Buy Forsta

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying Forsta saves ~$18,480 over 3 years vs building.

Estimates based on 23 features and a BuildScore of 5/5. Actual costs vary.

Integrations

1 known integrations

Cint