QuestionPro

questionpro.com
Survey & Feedback
1-2 Weeks

The most complete platform to solve all your insight needs

How to Replace QuestionPro

Overview

QuestionPro is a comprehensive survey software and insights platform that enables users to design, send, and analyze online surveys for market research, customer experience, and employee engagement. The platform offers enterprise-grade research tools with AI-powered survey creation, advanced analytics, and integrations for businesses of all sizes.

Features

186 features across 30 categories

AI(1)

QuestionPro AIAIPremium

Generative AI survey tool that builds surveys in seconds using a conversational interface

Also in: monday.com, Notion, Airtable

Analysis(20)

AskWhyAIPremium

AI-powered why analysis for understanding drivers of responses

Conjoint AnalysisPremium

Statistical analysis of product preferences and feature importance

Correlation AnalysisPremium

Statistical correlation analysis between variables

Crosstab AnalysisPremium

Cross-tabulation analysis of survey data by demographics or segments

Data Weighting and BalancingPremium

Weight and balance survey data for statistical accuracy

DigsitePremium

Data mining and analysis platform

Dropout AnalysisPremium

Analysis of survey completion rates and dropout points

GAP AnalysisPremium

Analysis to identify gaps between expectations and reality

GeocodingPremium

Geographic analysis of survey responses based on location data

Grouping AnalysisPremium

Analysis and grouping of survey data by respondent segments

Heatmap AnalysisPremium

Visual heatmap analysis of survey responses

InstantAnswersAIPremium

Real-time insights and instant answers from survey data

Max-Diff AnalysisPremium

Maximum Difference scaling analysis for preference measurement

Multi-level FilteringPremium

Apply multiple filters to survey data

Sentiment AnalysisAIPremium

Automated analysis of sentiment in open-ended responses

Survey ComparisonPremium

Compare results across multiple surveys

Text TaggingPremium

Manual and automated tagging of text responses for analysis

Trend AnalysisPremium

Analysis of survey trends over time

TURF AnalysisPremium

Total Unduplicated Reach and Frequency analysis

Word CloudPremium

Visual word cloud analysis of open-ended responses

Also in: Lexion, Ironclad, Juro

Audience(1)

Audience InsightsPremium

Audience insights and analytics platform

Also in: Emma, MoEngage, Segment

Automation(1)

Email Action AlertsPremium

Automated alerts triggered by survey responses

Also in: monday.com, Notion, Airtable

CX(7)

Customer Experience ManagementPremium

Dedicated CX management software for Voice of Customer programs

CX Trends AnalysisPremium

Analyze CX trends over time

Detractor RecoveryPremium

Tools to identify and recover detractors

Journey ManagementPremium

Manage customer journeys and touchpoints

Journey MappingPremium

Customer journey mapping and analysis tools

Promoter AmplificationPremium

Identify and amplify promoter insights from NPS

Sentiment AnalysisAIPremium

Analyze sentiment in customer feedback and responses

Collaboration(5)

Add TeamsPremium

Create multiple teams within organization

Report SharingPremium

Share survey reports with team members and stakeholders

Share Reports on WebsitePremium

Embed or publish survey reports on websites

Team CollaborationPremium

Collaborative survey creation and analysis with team members

User Roles and PermissionsPremium

Granular user roles and permissions for team collaboration

Also in: Notion, Airtable, Obsidian

Communities(1)

CommunitiesPremium

Online community management platform for customer and employee communities

Compliance(1)

COPPA CompliancePremium

Children's Online Privacy Protection Act compliance

Also in: Insider CDP, Airtable, 1Password

Content(2)

HTML in SurveysPremium

Embed HTML content within surveys for rich media

Multimedia SupportPremium

Add images, audio, and video to surveys

Core(2)

Survey Builder

Easy to use interface to design and create online surveys

Survey Settings

Comprehensive survey settings and configuration options

Customization(7)

Branded SubdomainPremium

Custom branded subdomain for survey distribution

CSS CustomizationPremium

Advanced CSS customization for survey appearance

Custom Branded PortalPremium

Custom branded login portal for users

Custom BrandingPremium

Add company logo, customize survey theme and design

Custom Header and FooterPremium

Customize survey header and footer with branding

Custom Navigation ButtonsPremium

Customize survey navigation button text and styling

Organization ThemesPremium

Pre-built organizational themes for consistent branding

Data Management(5)

Consolidate DataPremium

Consolidate data from multiple surveys

Data Quality AnalysisPremium

Tools to assess and improve data quality

Data UploadPremium

Upload external data to integrate with surveys

Response EditorPremium

Edit individual survey responses as needed

SQL Data ImportPremium

Import data directly from SQL databases

Distribution(17)

Address Book

Online address book for managing survey distribution lists

CATI (Telephone Surveys)Premium

Support for computer-assisted telephone interviewing

Custom Survey URLs

Create custom URLs for survey distribution

DKIM SupportPremium

DKIM email authentication for improved deliverability

Email Survey Distribution

Send surveys via email with customizable email templates

Forward to FriendPremium

Allow respondents to forward survey to others

HTML Email DistributionPremium

Send surveys as HTML emails with custom formatting

IVR (Interactive Voice Response)Premium

Automated telephone survey distribution via IVR

Live Survey URL

Generate live shareable survey URL

Mail MergePremium

Merge custom variables into survey emails

Print Surveys

Print surveys for offline administration

Reminder EmailsPremium

Automated reminder emails for survey participation

Send from Custom DomainPremium

Send surveys from your own email domain

SMS SurveysPremium

Distribute surveys via SMS text messages

Social Media Distribution

Share surveys on social media platforms

Survey Distribution

Multiple distribution channels including email, social media, and web

Thank You EmailsPremium

Automated thank you emails after survey completion

Editing(2)

Auto Question NumberingPremium

Automatically number survey questions

Search and ReplacePremium

Search and replace functionality for survey content

HR(6)

360 Feedback ToolPremium

Comprehensive 360-degree feedback surveys for employees

Employee Churn AnalysisPremium

Analyze and predict employee churn

Employee Experience ManagementPremium

Platform for managing employee surveys and feedback

Employee Retention AnalysisPremium

Analyze factors affecting employee retention

Performance ManagementPremium

Performance management surveys and feedback

Workforce AnalyticsPremium

Comprehensive workforce analytics and insights

Integration(1)

WebhooksPremium

Webhook support for real-time data integration

Localization(2)

Auto TranslateAIPremium

Automatically translate surveys to multiple languages

Multilingual SurveysPremium

Support for 100+ languages to conduct surveys in local dialects

Logic(31)

Advanced Branching LogicPremium

Complex conditional logic for survey flow customization

Advanced Quota ControlPremium

Advanced quota management and control

Advanced RandomizationPremium

Advanced randomization options for complex surveys

Always/Never Extract LogicPremium

Advanced extraction logic with always/never conditions

Block FlowPremium

Randomize block order in survey

Block LoopingPremium

Loop survey blocks for repeated sections

Block RandomizerPremium

Randomize survey blocks for different respondents

Column RandomizationPremium

Randomize column order in matrix questions

Custom ScriptingPremium

Custom scripting and webhooks for advanced automation

Custom Variable MappingPremium

Map custom variables to survey data

Custom VariablesPremium

Create and use custom variables throughout surveys

Distributed Logic QuotasPremium

Distribute quotas across survey logic branches

Email ValidationPremium

Validate email addresses in contact questions

Extraction LogicPremium

Extract and reuse respondent data in survey questions

JavaScript LogicPremium

Custom JavaScript for advanced survey logic

Page TimerPremium

Set time limits for individual survey pages

Question ValidationPremium

Multiple question validation options for data quality

Quiz ScoringPremium

Built-in quiz scoring and instant results

Quota ManagementPremium

Set quotas to control survey responses by respondent characteristics

RandomizationPremium

Randomize answer options and survey questions to reduce bias

RegEx ValidationPremium

Regular expression validation for custom formats

Show or Hide Answer OptionsPremium

Dynamically show or hide answer options

Show or Hide QuestionsPremium

Dynamically show or hide questions based on logic

Single Response per UserPremium

Limit survey to one response per user

Skip Logic BranchingPremium

Advanced survey logic to create conditional question flows based on respondent answers

Soft Require QuestionsPremium

Make questions optional but prompt for response

Survey ChainingPremium

Chain multiple surveys together for sequential administration

Survey LoopingPremium

Repeat survey sections with variations based on respondent input

Survey TimerPremium

Set time limits for survey completion

Text Limit ValidationPremium

Validate text length in open-ended responses

Text PipingPremium

Automatically insert respondent answers into subsequent survey questions

Mobile(6)

Device AuditPremium

Audit trail of device usage and survey administration

Device ThemePremium

Device-specific theming for mobile surveys

Kiosk ModePremium

Kiosk mode for public survey stations

Mobile AppPremium

iPad, tablet, and smartphone app for mobile survey data collection and analysis

Mobile Optimization

All surveys are optimized for mobile devices and smartphones

Offline SurveysPremium

Support for offline data collection with mobile app

Organization(1)

Folder OrganizationPremium

Organize surveys and questions in folders

Polls(1)

LivePollsPremium

Real-time polling platform for live events and engagement

Question Types(29)

Budget ScalePremium

Question type for budget allocation scenarios

Card SortingPremium

Card sorting question type for UX research

Conjoint AnalysisPremium

Advanced research question type for analyzing product preferences

Constant Sum

Question type where respondents distribute a total value across options

Contact Information

Question type to collect contact details from respondents

Date and Time

Question type for collecting date and time information

Drag and Drop

Interactive drag and drop question type

Dropdown Questions

Single and multiple selection dropdown question types

Flex MatrixPremium

Flexible matrix question type with custom scales

Gabor-GrangerPremium

Price optimization question type

Heatmap QuestionPremium

Interactive heatmap question type for identifying areas of interest

HomunculusPremium

Interactive body map question type

Hotspot QuestionPremium

Interactive question type for clicking on image areas

Image Choice

Single and multiple selection image-based question types

Image Rating

Rate images using visual scales

Likert Scale

Rating scale questions for measuring agreement or satisfaction

Matrix Questions

Grid-based questions for rating multiple items simultaneously

MaxDiff QuestionPremium

Maximum Difference scaling question type

Multiple Choice Questions

Single and multiple selection multiple choice question types

Net Promoter Score (NPS)Premium

Dedicated NPS question type for measuring customer loyalty

Open Ended Text

Free-text response question type

Rank Order

Questions to rank items in order of preference

Semantic DifferentialPremium

Scale question type with opposite adjectives at each end

Slider Questions

Categorical and numeric slider question types for easy response selection

Smiley Face

Emoji-based feedback question type

Star Rating

Star-based rating question type

Text HighlighterPremium

Question type allowing respondents to highlight text passages

Thumbs Up/Down

Simple binary feedback question type

Van Westendorp Price SensitivityPremium

Price sensitivity analysis question type

Reporting(11)

Automated ReportingPremium

Automatic generation of elegant reporting dashboards

Customizable Report ThemePremium

Customize report appearance and theme

Data ExportPremium

Export survey data in multiple formats including Excel, SPSS, and CSV

FTP Report SchedulerPremium

Schedule automated report delivery via FTP

Participant StatisticsPremium

Detailed statistics about survey participants

PDF ExportPremium

Export reports and data in PDF format

PowerPoint ExportPremium

Export survey results directly to PowerPoint presentations

Real-time DashboardPremium

Live response collection and real-time analytics dashboard

Report Data SchedulerPremium

Schedule automated report generation and delivery

Response MapPremium

Visual map of survey responses and respondent locations

Review and Print ResponsesPremium

Review and print individual survey responses

Research(1)

Focus Group SurveysPremium

Conduct focus group surveys within the platform

Respondents(5)

Audience PanelPremium

Access to 22+ million respondents for survey targeting

Create Custom PanelPremium

Create and manage your own panel of respondents

Respondent RecruitmentPremium

Tools to recruit and manage survey respondents

Respondent RewardsPremium

Rewards and gift card system for respondent incentives

Survey Panel IntegrationPremium

Integrated online panel management for respondent recruitment

Security(9)

Age GatingPremium

Restrict survey access based on age requirements

DES Encrypted Custom VariablesPremium

DES encryption for custom variable protection

HMAC-SHA1 AuthenticationPremium

HMAC-SHA1 authentication for enhanced security

Password Protected SurveysPremium

Add password protection to surveys for access control

reCAPTCHAPremium

reCAPTCHA validation to prevent spam responses

Respondent AnonymityPremium

Assure respondent anonymity in data collection

SAML IntegrationPremium

SAML-based authentication support

SSO LoginPremium

Single Sign-On support for enterprise authentication

Unique Password per RespondentPremium

Generate unique passwords for each respondent

Services(1)

Project Management ServicesPremium

Professional services for survey migration, integration, and setup

Support(3)

24/7 SupportPremium

Round-the-clock customer support via chat, email, and phone

Customer Success ManagerPremium

Dedicated customer success manager for support

Dedicated Support ManagerPremium

Dedicated account manager for enterprise customers

Templates(2)

250+ Survey Templates

Pre-built professional survey templates for various use cases including market research, customer satisfaction, academic research, and community surveys

Question LibraryPremium

Reusable library of survey questions for template creation

UX(5)

Auto AdvancePremium

Automatically advance to next page on survey completion

Customizable Thank You Page

Customize the survey completion thank you page

Save and ContinuePremium

Allow respondents to save progress and continue later

Survey Completion RedirectPremium

Redirect respondents to a URL after survey completion

Survey Progress BarPremium

Display survey completion progress to respondents

Pricing

Essentials

Free
  • 1 User
  • 200 Responses per survey
  • Basic Surveys
  • Logic
  • Integrations
  • Analysis
  • 30 Question types
  • Global Data center
  • 24/7 Chat & email support

Advanced

Popular
$99/month (billed annually)
  • 1 User
  • 25K Responses per year
  • Standard Surveys
  • Logic
  • Integrations
  • Analysis
  • Branding
  • 38 Question types
  • Global Data center
  • 24/7 Chat & email support
  • QuestionPro AI
  • Net Promoter Score (NPS)
  • Multilingual surveys
  • Advanced branching logic
  • QuestionPro mobile app
  • SPSS export
  • 24/7 live chat & phone support

Team Edition

$83/month per user (billed annually)
  • 5+ Users
  • 100K Responses per year
  • Standard+ Surveys
  • Logic
  • Integrations
  • Analysis
  • Branding
  • Collaboration
  • 46 Question types
  • Regional Data centers
  • Dedicated Account manager

Research Suite

Custom
  • 10+ Users
  • Custom Response pricing
  • Custom Surveys
  • Logic
  • Integrations
  • Analysis
  • Branding
  • Collaboration
  • Security
  • Communities
  • Audience
  • Qualitative tools
  • Services
  • 52 Question types
  • Regional Data centers
  • Dedicated Success manager

Research Edition

$10,000/year
  • Market research tools
  • Conjoint analysis
  • MaxDiff analysis
  • A/B testing
  • Custom Surveys
  • Logic
  • Integrations
  • Analysis
  • Branding
  • Collaboration
  • Security
  • Communities
  • Audience
  • Qualitative tools
  • Services

Employee Experience

Starting at $5,000/year
  • 360 feedback tool
  • Employee retention
  • Employee churn
  • Workforce analytics
  • Employee survey software
  • Real-time analysis

Cost Calculator

Keep Paying QuestionPro

Monthly$83/mo
Yearly$996/yr
5-Year Total$5k

Build It Yourself

Est. Build Time~28 hrs
Hosting$20/mo
DifficultyModerate

Total Cost Comparison

1 YearSave $756
SaaS
$996
DIY
$240
3 YearsSave $2.3k
SaaS
$3k
DIY
$720
5 YearsSave $3.8k
SaaS
$5k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 186 features at moderate complexity.

Build vs Buy

Should you build a QuestionPro alternative or buy the subscription? Estimate based on 186 features.

Buy QuestionPro

Better Value
Monthly cost$830/mo
3-year total$29,880
Time to deployDays

Build Your Own

Development cost$228,000
Maintenance$3,420/mo
3-year total$351,120
Dev time~19 months

Buying QuestionPro saves ~$321,240 over 3 years vs building.

Estimates based on 186 features and a BuildScore of 3/5. Actual costs vary.

Integrations

15 known integrations

CaspioFTPGoogle AnalyticsGoogle SheetsHubSpotInteractive Voice Response (IVR)MarketoMicrosoft DynamicsQualtrics Data ImportSalesforceSalesforce SandboxSMTP RelayTableauWebhooksZapier