SmartSurvey

Advanced tools for analyzing individual responses

Calculate basic statistics and averages

Cross-tabulate survey data across multiple dimensions

Filter survey data by various criteria to analyze subsets

Analyze individual survey responses in detail

Analyze open-ended responses automatically

Manage and monitor reputation using survey feedback

Analyze open-text responses and generate word clouds

Group and analyze themes in open-text feedback

Spot trends in survey data over time

Perform Total Unduplicated Reach and Frequency analysis

Assign and track follow-ups from survey responses

Support for multiple user accounts with role-based permissions

Support for multiple admin accounts

Share branded assets across the organization

Create and share survey and question templates across teams

Share surveys and dashboards with colleagues and stakeholders

Set granular user permissions and access limits

California Consumer Privacy Act compliance

Create custom Data Processing Agreements and contracts

Cyber Essentials Plus accreditation

Built-in GDPR compliance features and data protection

HIPAA compliance for healthcare data handling

Support for information security due diligence processes

ISO27001 certified information security management

NHS Data Security and Protection Toolkit compliance

Add logic and branching to guide respondents and reduce survey fatigue

Surveys automatically optimized for mobile devices and responsive design

Add images, audio, and embedded videos to surveys

Create and reuse question libraries across surveys

Multiple choice, sliders, NPS, free text, and more question types

Allow respondents to save surveys and continue later

Searchable dropdown lists for large answer sets

Intuitive editor to create engaging surveys and forms with customizable design elements

Library of 130+ pre-built survey templates for quick start

Access to millions of respondents across 70+ countries for survey distribution

Manage contact lists for survey distribution

Send surveys via email with built-in tracking and reminders

Run surveys offline or in kiosk mode

Enter responses manually from paper surveys

Include survey questions directly in email invitations

Set response limits and quotas for survey collection

Send surveys via SMS - built-in, not bolted on

Share surveys across social media platforms

Set expiration dates for surveys to stop collection

Display survey pop-ups and intercepts on websites to capture in-the-moment feedback

Track multiple channels with unique tracking links

Embed surveys directly on websites

Distribute surveys via unique tracking links across web channels

Capture feedback when users exit your website

Carry forward previous answers to later questions

Show or hide questions, pages, or in-page elements based on conditions

Randomize question or answer order to reduce bias

Validate responses with text limits and email validation

Automatically score survey responses

Conditionally skip questions based on respondent answers

Advanced chart types for data visualization

Customize and configure charts in reports

Dynamic dashboards showing key metrics in real-time

Export data to multiple formats including XLS, CSV, PDF, Word, and SPSS

Export survey data in SPSS format

Print survey responses and data

Powerful reports and analytics accessible in real-time

Share white-labeled reports with stakeholders

CAPTCHA and bot protection to prevent automated responses

Set custom password requirements and policies

Block or restrict survey access by IP address or geographic location

Prevent surveys from being indexed by search engines

Automated user provisioning via SCIM

HTTPS encryption for secure data transmission

Single sign-on integration for enterprise authentication

Password protect surveys for restricted access

Two-factor authentication for account security

Data stored on UK/EU-based servers with enterprise-grade security

Track user activity with security logs