SaaSipedia

Forsta vs SmartSurvey

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Forsta offers fewer features (23 vs 102) and fewer integrations (1 vs 11). Starting price: Forsta at Contact Sales vs SmartSurvey at $90/mo. Forsta has 22 unique features while SmartSurvey has 101 unique features, with 1 features in common.

ForstaSmartSurvey
CategorySurvey & FeedbackSurvey & Feedback
Total Features23102
AI-Powered Features28
Starting PriceContact Sales$90/mo
Pricing Tiers06
Integrations111
Shared Features1
Shared Integrations0
Data Quality40%95%

Feature Comparison by Category

AI (0 vs 3)

FeatureForstaSmartSurvey
AI-Powered Survey Creation
Sentiment Analysis
SmartAssist

AI & Machine Learning (2 vs 0)

FeatureForstaSmartSurvey
Agentic AI - Personal Research Assistant
Forsta AI Capabilities

Accessibility (0 vs 1)

FeatureForstaSmartSurvey
WCAG 2.2 AA Accessibility

Analysis (0 vs 11)

FeatureForstaSmartSurvey
Advanced Individual Response Analysis
Basic Statistics
Cross Tabulation
Data Filtering
Individual Response Analysis
Open-text Analysis
Reputation Management
TURF Analysis
Text Analysis and Word Clouds
Thematic Analysis
Trend Analysis

Analytics (3 vs 0)

FeatureForstaSmartSurvey
Advanced Analytics
Cross Tabulation
Customer Journey Analytics

Automation (1 vs 2)

FeatureForstaSmartSurvey
Automation Tools
Conditional Email Triggers
Scheduled Exports

Collaboration (0 vs 7)

FeatureForstaSmartSurvey
Case Management
Multi-user Accounts
Multiple Admins
Shared Branded Assets
Shared Templates
Survey Sharing
User Permissions

Compliance (0 vs 8)

FeatureForstaSmartSurvey
CCPA Compliance
Custom DPAs and Contracts
Cyber Essentials Plus
GDPR Compliance
HIPAA Compliance
ISO27001 Certification
Infosec Due Diligence
NHS DSPT Compliance

Core (0 vs 9)

FeatureForstaSmartSurvey
Advanced Logic and Branching
Mobile-Friendly Surveys
Multimedia Support
Question Libraries
Question Types
Save and Continue Later
Searchable Dropdown
Survey Builder
Survey Templates

Customer Experience (1 vs 0)

FeatureForstaSmartSurvey
Customer Experience (CX) Tools

Customization (0 vs 3)

FeatureForstaSmartSurvey
Custom Branding
Custom CSS
White Label Surveys

Data (0 vs 3)

FeatureForstaSmartSurvey
Response Management
Smart Lookup
Survey Data Management

Data Collection (4 vs 0)

FeatureForstaSmartSurvey
Crowdsourcing Platform
Customizable Surveys
Multi-channel Data Collection
Sample and Panel Management

Data Management (1 vs 0)

FeatureForstaSmartSurvey
Data Repository

Data Quality (1 vs 0)

FeatureForstaSmartSurvey
Survey Fraud Detection

Distribution (0 vs 15)

FeatureForstaSmartSurvey
Consumer Panels
Contact List Management
Email Distribution
Offline Surveys and Kiosk Mode
Paper and Manual Completes
Question Embedded Emails
Response Quotas
SMS Distribution
Social Media Sharing
Survey Expiry and End Dates
Survey Pop-ups
Tracking Links
Web Embed
Web Link Distribution
Website Exit Surveys

Employee Experience (1 vs 0)

FeatureForstaSmartSurvey
Employee Experience (EX) Tools

Healthcare (1 vs 0)

FeatureForstaSmartSurvey
Patient Experience Tools

Integration (0 vs 4)

FeatureForstaSmartSurvey
API Data Extract
API Integration
CRM Integration
PowerBI Integration

Local Marketing (1 vs 0)

FeatureForstaSmartSurvey
Local Experience (LX) Solutions

Localization (0 vs 3)

FeatureForstaSmartSurvey
Auto-translate Responses
Auto-translate Surveys
Multi-language Support

Logic (0 vs 6)

FeatureForstaSmartSurvey
Carry-forward Responses
Display Logic
Question Randomization
Question Validation
Scoring
Skip Logic

Market Research (1 vs 0)

FeatureForstaSmartSurvey
Market Research Platform

Personalization (0 vs 2)

FeatureForstaSmartSurvey
Default Answers and Pre-population
Piping and Variables

Professional Services (0 vs 1)

FeatureForstaSmartSurvey
Managed Services

Reporting (0 vs 8)

FeatureForstaSmartSurvey
Advanced Chart Types
Chart Customization
Dashboards
Export Functionality
Export to SPSS
Print Responses
Real-time Reports
White-label Shareable Reports

Reporting & Visualization (5 vs 0)

FeatureForstaSmartSurvey
Data Visualization
Deck Creation
Infographic Dashboards
Online Dashboards
PowerPoint Batch Reporting

Retail (1 vs 0)

FeatureForstaSmartSurvey
Retail HX

Security (0 vs 11)

FeatureForstaSmartSurvey
BOT Protection
Custom Password Policies
IP Blocking and Geo-Restriction
Prevent Search Engine Indexing
SCIM User Provisioning
SSL/TLS Encryption
SSO (Single Sign On)
Survey Password Protection
Two-Factor Authentication
UK Data Storage
User Security Logs

Support (0 vs 5)

FeatureForstaSmartSurvey
Dedicated Customer Success Manager
Live Chat Support
Phone Support
Support Tickets
Training Sessions

Unique Features

Only in Forsta (22)

Agentic AI - Personal Research Assistant
Forsta AI Capabilities
Advanced Analytics
Customer Journey Analytics
Automation Tools
Customer Experience (CX) Tools
Crowdsourcing Platform
Customizable Surveys
Multi-channel Data Collection
Sample and Panel Management
Data Repository
Survey Fraud Detection
Employee Experience (EX) Tools
Patient Experience Tools
Local Experience (LX) Solutions
Market Research Platform
Data Visualization
Deck Creation
Infographic Dashboards
Online Dashboards

+ 2 more unique features

Only in SmartSurvey (101)

WCAG 2.2 AA Accessibility
AI-Powered Survey Creation
Sentiment Analysis
SmartAssist
Advanced Individual Response Analysis
Basic Statistics
Data Filtering
Individual Response Analysis
Open-text Analysis
Reputation Management
Text Analysis and Word Clouds
Thematic Analysis
Trend Analysis
TURF Analysis
Conditional Email Triggers
Scheduled Exports
Case Management
Multi-user Accounts
Multiple Admins
Shared Branded Assets

+ 81 more unique features

View Forsta details View SmartSurvey details Forsta alternatives SmartSurvey alternatives

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