Facilio

facilio.com
Field Service Management
Few Days

AI-Powered CMMS & End-to-End Facility Management Software

How to Replace Facilio

Overview

Facilio is a connected operations platform for smart buildings that provides unified O&M (Operations & Maintenance) applications powered by a no-code, IoT overlay platform. It enables enterprises to manage facilities, assets, energy, and maintenance at scale with real-time data visibility and AI-driven automation across their entire portfolio.

Features

97 features across 26 categories

AI Analytics(3)

Asset Anomaly PredictionAI

Report asset anomalies in advance leveraging machine learning with 95%+ accuracy

Machine Learning ModelsAI

Quickly implement ML models for sustainability management based on historical data

Real-Time Energy Anomaly DetectionAI

Hourly runs of unsupervised ML algorithm to flag energy anomalies in real-time

AI Automation(2)

Agentic AI Suite - AtomAIPremium

AI agents to automate service requests, reporting, invoice verification, and asset lifecycle management

Helpdesk AI - MiraAIPremium

Automates service request intake, routing, dispatch coordination, and emergency escalation across Calls, Chat, WhatsApp, and Email

Analytics(6)

Alarm CorrelationAI

Alarm correlation and false alarm differentiation from existing automation systems

Asset Lifecycle IntelligenceAI

Data-driven insights on asset lifecycle for quick decision making on replace vs refurbish

Asset-Energy CorrelationAI

Real-time correlation of asset faults with anomalies recorded in asset energy meters

Energy Analytics & BI

Advanced energy analytics and business intelligence for decision making

Regression ModuleAI

Regression analysis of historical energy consumption data vs. real-time anomalies

Root Cause AnalysisAI

Identify root causes of energy anomalies for quick resolution

Also in: Hugging Face, Notion, Smartsheet

Asset Management(7)

Asset Health Metrics

Track asset health metrics including Mean Time to Repair (MTTR) and Mean Time Between Failure (MTBF)

Asset Lifecycle Optimization

Optimize asset lifecycle through periodic maintenance, asset availability, and performance tracking

Asset Management

One-stop access to all assets including active and passive assets with tracking of cost, maintenance, health, and history

Asset QR Code Generation

Generate QR codes for assets for easy tracking and identification

Geo-Tagging

Geographic tagging of assets for location tracking

Global Command Control

Define and setup global command control for asset categories across spaces and locations

Remote Asset Control

Remotely control asset critical parameters and fault detections

Automation(5)

Automated Energy WorkflowsAI

Completely automated workflows from energy anomaly to resolution driven by FDD and real-time data

Automated Work Order GenerationAI

Automatically generate work orders based on real-time energy anomalies, FDD rules, and alarms

Custom Workflow Configuration

Customizable platform allowing users to configure custom workflows including approvals and workorder allocation

Customizable Workflows

Customizable workflows for escalation, approvals, and notifications

Rule-Based Auto Allocation

Automatically allocate work orders based on defined rules

Also in: monday.com, Notion, Airtable

Communication(2)

Custom Notifications

Custom Email, WhatsApp, Call and SMS Notifications for users

Energy Anomaly Notifications

Real-time notifications for energy anomalies to enable quick response

Also in: Jobber, Jira, Insightly

Compliance(4)

Inspections

Conduct inspections and compliance checks

Planned Audit, Compliance & Risk Management

Plan and manage audits, compliance, and risk management activities

Refrigeration Compliance

Track and ensure refrigerant compliance across operations

Work Permit Management

Manage work permits for activities on the property

Also in: Insider CDP, Airtable, 1Password

Core Platform(1)

Connected CMMS

Asset and maintenance management with 360-degree visibility into portfolio-wide operations and maintenance

Customization(2)

Multi-Language Support

Localization features with multi-language support

White-Labeling

Custom logo option for white-labelling the platform

Energy Management(13)

Baseline Energy Comparison

Monitor energy consumption baseline deviation in real-time or recorded data

Cloud-Based Optimization

Cloud-based optimization for energy and operational efficiency

Connected Building

Energy and carbon efficiency management with real-time remote command and control for building operations

Connected RefrigerationAI

AI-driven energy optimization for refrigeration systems across multiple sites with cloud-based controls and compliance tracking

Digital Logbooks

Record manual energy readings through digital logbooks

End-Use Consumption Analysis

End-use and consumption service analysis for detailed energy tracking

Energy Benchmarking

Benchmark energy performance against targets and industry standards

Energy Comparison Reports

Energy comparison reports and benchmarking for internal and gross analysis

Measurement and Verification

Monitor and track the efficiency of energy conservation measures (ECM)

Real-Time Smart Meter Integration

Real-time integration with smart meters and energy management systems

Refrigeration OptimizationAI

AI-driven optimization of refrigeration systems for energy efficiency

Utility Monitoring

Monitor utility consumption and performance

Virtual Meters

Create virtual meters for sub-meter analysis to pinpoint anomalies

Facility Management(1)

Workplace Management

Manage workplace operations including visitor management and amenities

Financial Management(1)

Maintenance Cost Tracking

Track the cost of maintenance with deeper inventory integration

Integration(5)

Data Export

Export data to other platforms through multiple means (manual vs integration-based)

IoT Integration

Hardware agnostic integration with multiple systems such as BAS/BMS, HVAC, fire panel, elevator and other building systems

RESTful API

Powerful and robust APIs for easy integration with third-party applications like BIM and ERP

Single Sign-On (SSO)

User defined custom modules integrating via SSO with other software

Weather Station Integration

Integration with local weather stations to account for weather in identifying energy anomalies

Inventory(4)

Inventory Costing Methods

Control inventory costs using FIFO or LIFO costing methods

Inventory Management

Maintenance of storeroom locations, itemized tracking and classification of inventory

Inventory Transactions

Record issue, transfer, and return of inventory items

Storeroom Application

View and manage storeroom items via dedicated storeroom application

Maintenance(10)

Condition-Based MaintenanceAI

Automatically trigger condition-based work orders via root cause analysis for anomalies

Customizable Workorder Types

Customizable workorder types, checklists, and tasks for soft and hard services

Fault Detection & DiagnosticsAI

Rich set of FDD rules to identify asset and energy anomalies with unified view from alarms to root cause analysis

FDD Rules Library

In-built library of FDD rules classified by asset category

Predictive MaintenanceAI

Leverage real-time IoT data to monitor, analyze, and predict inefficient assets

Preventive Maintenance

Automated maintenance schedules for preventive maintenance

Preventive Maintenance Management

Comprehensive preventive maintenance scheduling and management

Reactive & Corrective Maintenance

Management of reactive and corrective maintenance tasks

Work Order Management

Centralized work order dispatch and management

Work Order Management

Centralized dispatch of work orders and maintenance tasks

Mobile(2)

Mobile Work Orders

Fully mobile work orders and contextual service tickets

Native Mobile App

Mobile applications for Android and iOS designed for multiple levels of stakeholders

Monitoring(2)

Intelligent Alarm ManagementAI

Intelligent management and filtering of alarms from refrigeration systems

Remote Multi-Site Monitoring

Monitor and manage operations across multiple sites remotely

Optimization(1)

Resource Conflict ResolutionAI

Automated resolution of resource conflicts in refrigeration operations

Planning(2)

52-Week PPM Calendar

Intuitive 52-week preventive and planned maintenance calendar for resource planning

Resource Planner

Resource planning tool for workforce management

Property Management(3)

Space Categories

User-defined space categories to easily group similar spaces for better maintenance

Space Hierarchy Configuration

Multi-level space hierarchy configuration for sites, buildings, floors, spaces, and zones

Visitor Management

Check-in, check-out, QR code scanning, tenant notification, delivery validation, and watchlist blocking

Reporting(9)

Actionable Insights & Reports

Actionable insights, reports, and dashboards for assets, maintenance, and workforce

Consumption Heatmaps

Consumption heatmaps and drill-down trend monitoring for energy analysis

Custom Reports and Dashboards

Own the data and create custom reports and dashboards for assets, maintenance, and sustainability

EnPI Reports

Energy Performance Indicator reports to monitor actual consumption against target

Executive Dashboards

Executive dashboards for property managers across tenants and buildings at a portfolio level

Portfolio Map View

Map view of sites and portfolio of buildings for geographic visibility

Sustainability Dashboards

Ping-me dashboards and widgets with custom dynamic notifications for sustainability

Tenant Dashboards

Tenant-specific dashboards for maintenance, vendor, and visitor management

TV Dashboard Manager

Ability to screen dashboards remotely on TV for monitoring

Security(1)

Role-Based Access Control

Role based access to users for different stakeholder permissions

Service Management(4)

Centralized Helpdesk

Centralized helpdesk for tenant complaints and service requests

Service Management

Manage service requests and incidents

SLA Tracking

Define and track SLAs to evaluate the quality of services

Work Progress Tracking

Real-time status tracking of work progress with tenants and management

Tenant Engagement(1)

Tenant Portal

Customized web-based portal and mobile app for tenants to submit complaints and track service requests

User Interface(1)

Responsive Web Design

Responsive web and mobile design for seamless user experience across devices

Vendor Management(5)

Vendor Contract Management

Vendor contracts for purchase, lease, rental, and warranty with customizable workflow for insurance tracking

Vendor Management

Track and manage vendor relationships and contracts

Vendor Portal

Vendor-facing portal and mobile app to view tenant tickets, track status, and execute work orders

Vendor Quotation & Invoicing

Vendor quotation, purchase order, and invoicing for maintenance

Vendor Self-Service Registration

Vendor self-service registration via email and insurance upload

Cost Calculator

Pricing data not available for Facilio. Check their website for current pricing.

Build vs Buy

Should you build a Facilio alternative or buy the subscription? Estimate based on 97 features.

Buy Facilio

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$84,000
Maintenance$1,260/mo
3-year total$129,360
Dev time~7 months

Buying Facilio saves ~$129,360 over 3 years vs building.

Estimates based on 97 features and a BuildScore of 4/5. Actual costs vary.

Integrations

9 known integrations

BAS/BMS IntegrationBIM IntegrationElevator Systems IntegrationEnergy Management Systems IntegrationERP IntegrationFire Panel IntegrationHVAC IntegrationSmart Meters IntegrationWeather Station Integration