Facilio vs Zapium
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Facilio offers more features (97 vs 91) and more integrations (9 vs 4). Starting price: Facilio at Contact Sales vs Zapium at $16/mo. Facilio has 93 unique features while Zapium has 88 unique features, with 4 features in common.
| Facilio | Zapium | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 97 | 91 |
| AI-Powered Features | 19 | 11 |
| Starting Price | Contact Sales | $16/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 9 | 4 |
| Shared Features | 4 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| AI-Powered Checklist and Procedure Generation |
AI Analytics (3 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Asset Anomaly Prediction | ||
| Machine Learning Models | ||
| Real-Time Energy Anomaly Detection |
AI Automation (2 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Agentic AI Suite - Atom | ||
| Helpdesk AI - Mira |
Analytics (6 vs 6)
| Feature | Facilio | Zapium |
|---|---|---|
| Alarm Correlation | ||
| Asset Insights | ||
| Asset Lifecycle Intelligence | ||
| Asset-Energy Correlation | ||
| Downtime Tracking | ||
| Energy Analytics & BI | ||
| Failure Codes | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Regression Module | ||
| Root Cause Analysis | ||
| Root Cause Insights |
Asset Management (7 vs 7)
| Feature | Facilio | Zapium |
|---|---|---|
| Asset Health Metrics | ||
| Asset Lifecycle Optimization | ||
| Asset Management | ||
| Asset QR Code Generation | ||
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Geo-Tagging | ||
| Global Command Control | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Remote Asset Control | ||
| Straight Line Depreciation | ||
| Unlimited Assets |
Audit (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (5 vs 7)
| Feature | Facilio | Zapium |
|---|---|---|
| Automated Energy Workflows | ||
| Automated Work Order Generation | ||
| Condition-Based Maintenance Triggers | ||
| Custom Workflow Configuration | ||
| Customizable Workflows | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| PM Escalation Workflows | ||
| Request to Work Order Automation | ||
| Rule-Based Auto Allocation | ||
| Workflow Automation |
Collaboration (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Real-time Communication |
Communication (2 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Custom Notifications | ||
| Energy Anomaly Notifications |
Compliance (4 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Inspections | ||
| Planned Audit, Compliance & Risk Management | ||
| Refrigeration Compliance | ||
| Work Permit Management |
Contract Management (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Contract Management |
Core Platform (1 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Connected CMMS |
Cost Management (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Labor and Cost Tracking |
Customer Management (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Unlimited Customers |
Customer Portal (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Customer Portal and App |
Customization (2 vs 5)
| Feature | Facilio | Zapium |
|---|---|---|
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Multi-Language Support | ||
| White-Labeling |
Document Management (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| E-sign Documents |
Energy Management (13 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Baseline Energy Comparison | ||
| Cloud-Based Optimization | ||
| Connected Building | ||
| Connected Refrigeration | ||
| Digital Logbooks | ||
| End-Use Consumption Analysis | ||
| Energy Benchmarking | ||
| Energy Comparison Reports | ||
| Measurement and Verification | ||
| Real-Time Smart Meter Integration | ||
| Refrigeration Optimization | ||
| Utility Monitoring | ||
| Virtual Meters |
Facility Management (1 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Workplace Management |
Financial Management (1 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Maintenance Cost Tracking |
Integration (5 vs 3)
| Feature | Facilio | Zapium |
|---|---|---|
| Custom Integrations | ||
| Data Export | ||
| IoT Integration | ||
| Open REST API | ||
| QuickBooks Online Integration | ||
| RESTful API | ||
| Single Sign-On (SSO) | ||
| Weather Station Integration |
Inventory (4 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Inventory Costing Methods | ||
| Inventory Management | ||
| Inventory Transactions | ||
| Storeroom Application |
Inventory Management (0 vs 8)
| Feature | Facilio | Zapium |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management |
IoT (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Meters and IoT Integration |
Maintenance (10 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Condition-Based Maintenance | ||
| Customizable Workorder Types | ||
| FDD Rules Library | ||
| Fault Detection & Diagnostics | ||
| Predictive Maintenance | ||
| Preventive Maintenance | ||
| Preventive Maintenance Management | ||
| Reactive & Corrective Maintenance | ||
| Work Order Management |
Maintenance Planning (0 vs 4)
| Feature | Facilio | Zapium |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Mobile (2 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Mobile Work Orders | ||
| Native Mobile App |
Mobile App (0 vs 2)
| Feature | Facilio | Zapium |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Monitoring (2 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Intelligent Alarm Management | ||
| Remote Multi-Site Monitoring |
Optimization (1 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Resource Conflict Resolution |
Planning (2 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| 52-Week PPM Calendar | ||
| Resource Planner |
Pricing Management (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Price Lists |
Procurement (0 vs 5)
| Feature | Facilio | Zapium |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Property Management (3 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Space Categories | ||
| Space Hierarchy Configuration | ||
| Visitor Management |
Reporting (9 vs 6)
| Feature | Facilio | Zapium |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Actionable Insights & Reports | ||
| Auto Report Generation and Sharing | ||
| Consumption Heatmaps | ||
| Custom Reports and Dashboards | ||
| EnPI Reports | ||
| Executive Dashboards | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Portfolio Map View | ||
| Reporting & Analytics | ||
| Sustainability Dashboards | ||
| TV Dashboard Manager | ||
| Tenant Dashboards |
Request Management (0 vs 4)
| Feature | Facilio | Zapium |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Scheduling (0 vs 5)
| Feature | Facilio | Zapium |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling |
Security (1 vs 2)
| Feature | Facilio | Zapium |
|---|---|---|
| Custom Roles and Permissions | ||
| Role-Based Access Control | ||
| Single Sign-On (SSO) |
Service Management (4 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Centralized Helpdesk | ||
| SLA Tracking | ||
| Service Management | ||
| Work Progress Tracking |
Site Management (0 vs 3)
| Feature | Facilio | Zapium |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (0 vs 3)
| Feature | Facilio | Zapium |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Dedicated Account Manager | ||
| Support Center |
Team Management (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Teams and Crew Management |
Tenant Engagement (1 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Tenant Portal |
Time Tracking (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| User Timecards and Timesheets |
Training (0 vs 1)
| Feature | Facilio | Zapium |
|---|---|---|
| Webinars |
User Interface (1 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Responsive Web Design |
User Management (0 vs 2)
| Feature | Facilio | Zapium |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Vendor Management (5 vs 0)
| Feature | Facilio | Zapium |
|---|---|---|
| Vendor Contract Management | ||
| Vendor Management | ||
| Vendor Portal | ||
| Vendor Quotation & Invoicing | ||
| Vendor Self-Service Registration |
Work Order Management (0 vs 6)
| Feature | Facilio | Zapium |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Facilio (93)
Asset Anomaly Prediction
Machine Learning Models
Real-Time Energy Anomaly Detection
Agentic AI Suite - Atom
Helpdesk AI - Mira
Alarm Correlation
Asset Lifecycle Intelligence
Asset-Energy Correlation
Energy Analytics & BI
Regression Module
Root Cause Analysis
Asset Health Metrics
Asset Lifecycle Optimization
Asset Management
Asset QR Code Generation
Geo-Tagging
Global Command Control
Remote Asset Control
Automated Energy Workflows
Automated Work Order Generation
+ 73 more unique features
Only in Zapium (88)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 68 more unique features
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