Zapium

fieldcircle.com
Field Service Management
Few Days

Cut Downtime, Minimize Maintenance Cost and Drive Reliability

How to Replace Zapium

Overview

Zapium is an AI and IoT-powered maintenance management software that helps asset-centric businesses automate work orders, preventive maintenance, asset management, and technician dispatch in real-time. It provides comprehensive CMMS, facility maintenance management, and enterprise asset management capabilities across multiple industries. The platform reduces downtime, minimizes maintenance costs, and improves operational effectiveness through robust automation and data-driven insights.

Features

91 features across 30 categories

AI(1)

AI-Powered Checklist and Procedure GenerationAIPremium

Use AI to automatically generate maintenance checklists and procedures based on asset types and industry standards

Also in: monday.com, Notion, Airtable

Analytics(6)

Asset InsightsAIPremium

Deep insights into asset performance, health, and maintenance patterns

Downtime TrackingPremium

Monitor and track equipment downtime with detailed analytics and insights

Failure CodesPremium

Track and analyze failure codes for root cause analysis and insights

Meter Analytics

Analyze meter readings and trends to predict maintenance needs

Procedure ScoresPremium

Track PM Score to measure effectiveness of preventive maintenance procedures

Root Cause InsightsAI

Analyze failure codes and root causes to improve maintenance strategies

Also in: Hugging Face, Notion, Smartsheet

Asset Management(7)

Asset and Location Hierarchies

Organize assets and locations in hierarchical structures for better organization

Asset Tracking

Track asset health with sensors, get alerts for issues or failures, view asset history, location and usage

Asset Warranty and Contract Tracking

Track warranty periods, contract terms, and renewal dates for assets

Monitor Asset Status

Real-time monitoring of asset status and operational health

QR Code Scanning

Get instant access to assets insights and historical records with QR code scanning

Straight Line Depreciation

Track asset depreciation using straight-line depreciation method

Unlimited Assets

Track unlimited number of assets in the system without additional costs

Audit(1)

Historical Logs and Activity Tracking

Track and audit all activities, changes, and historical records within the system

Automation(7)

Condition-Based Maintenance TriggersPremium

Set conditions that automatically trigger maintenance tasks and work orders

Failed Item to Work Order

Automatically create work orders from failed inspection items

Meter to Preventive Maintenance AutomationAIPremium

Automatically trigger preventive maintenance based on meter readings and thresholds

Meter to Work Order AutomationAIPremium

Automatically create work orders when meter readings exceed predefined thresholds

PM Escalation WorkflowsPremium

Automatically escalate preventive maintenance tasks based on predefined rules and conditions

Request to Work Order AutomationAIPremium

Automatically convert maintenance requests into work orders with predefined rules

Workflow AutomationAIPremium

Automate maintenance workflows and business processes with configurable automation rules

Also in: monday.com, Notion, Airtable

Collaboration(1)

Real-time Communication

Work seamlessly with real-time communication with other technicians and maintenance teams

Also in: Notion, Airtable, Obsidian

Contract Management(1)

Contract ManagementPremium

Manage service contracts, warranties, and SLAs with alerts for renewals and expirations

Also in: Maxio, Mitratech, Coupa

Cost Management(1)

Labor and Cost TrackingPremium

Track labor hours, costs, and expenses associated with maintenance tasks and work orders

Customer Management(1)

Unlimited Customers

Manage unlimited customer accounts and contacts

Customer Portal(1)

Customer Portal and App

Customer self-service portal for submitting requests and viewing maintenance history

Customization(5)

Custom Fields for Assets and Locations

Add custom fields to assets and locations to capture organization-specific data

Custom Forms and Checklist BuilderPremium

Create custom forms and procedures with advanced logic for condition-based maintenance

Custom Work Order CategoriesPremium

Create custom categories and classifications for work orders

Custom Work Order FieldsPremium

Add custom fields to work orders to capture organization-specific information

Custom Work Order StatusesPremium

Define custom workflow statuses for work orders based on organizational processes

Document Management(1)

E-sign DocumentsPremium

Digitally sign documents, proposals, and work orders within the platform

Integration(3)

Custom IntegrationsPremium

Build custom integrations with third-party systems and applications

Open REST APIPremium

REST API for integrations and custom application development

QuickBooks Online Integration

Seamless integration with QuickBooks Online for accounting and financial management

Inventory Management(8)

Global Inventory

Manage inventory across multiple locations and warehouses globally

Inventory and Parts Management

Set reorder points and low-stock alerts, organize inventory by site or type, link parts to assets and maintenance

Low-stock Alerts

Automatic alerts when inventory falls below reorder points

Multi-Warehouse Management

Manage inventory and parts across multiple warehouses or storage locations

Multiple Inventory Lines

Track inventory across multiple storage locations and inventory types

Parts and Inventory ManagementPremium

Track spare parts inventory, manage stock levels, set reorder points, and track parts usage

Parts Inventory Tracking

Track parts and spare inventory across multiple locations

Parts Requisition

Request and requisition parts from inventory with approval workflows

IoT(1)

Meters and IoT IntegrationPremium

Log meter readings manually or via sensors, set triggers and auto-create/assign work orders, automate maintenance from thresholds

Maintenance Planning(4)

Meter-based Maintenance

Schedule maintenance based on asset meter readings and usage thresholds

Preventive Maintenance

Plan recurring maintenance schedules, track inspections and failure items, log audit-ready tasks

Recurring Work Orders and PMs

Create recurring maintenance tasks and work orders with customizable schedules

Smart ChecklistsAIPremium

Condition-based forms with advanced logic for intelligent maintenance procedures

Mobile App(2)

Mobile & Remote Access

Perform work on the go, check historical work records, generate and share reports from mobile app

Offline Mode

Work on-the-go from anywhere, even when offline with synchronization when connection resumes

Pricing Management(1)

Price Lists

Create and manage pricing for maintenance services and parts by territory and customer

Procurement(5)

PO Approval WorkflowsPremium

Configure approval workflows for purchase orders based on amount, department, and other criteria

PO Request Quotes from Vendors

Send purchase order requests and RFQs to vendors directly from the platform

Single Window Quote ComparisonPremium

Compare vendor quotes side-by-side in a single interface for better procurement decisions

Unlimited Vendors

Manage unlimited number of vendors and service providers

Vendor and PO Management

Manage vendors and compliance, request RFQs, compare quotes, create POs, link POs to parts and jobs

Reporting(6)

200+ Default Reports

Access to over 200 pre-configured reports on various maintenance metrics and KPIs

6 Months Analytics and Reporting Access

Access to 6 months of historical analytics and reporting data

Auto Report Generation and SharingPremium

Automatically generate and distribute reports based on schedules and triggers

MTTR and MTBF Reports

Generate Mean Time To Repair (MTTR) and Mean Time Between Failures (MTBF) reports

PDF and XLS Export

Export reports and data in PDF and Excel formats for analysis and sharing

Reporting & Analytics

Monitor downtime, SLAs, and KPIs, view cost breakdowns by asset or site, export reports for audits and reviews

Request Management(4)

Common Email Setup for RequestsPremium

Receive and process maintenance requests submitted via email

External Request Portal

Provide customers and external users with a portal to submit maintenance requests

QR Codes for RequestsPremium

Generate QR codes to simplify request submission and asset tracking

Work Requests and Internal Requests

Manage internal and external work requests with approval workflows

Scheduling(5)

Advanced SchedulingAI

Advanced scheduling algorithms considering multiple parameters for optimal assignments

Advanced Scheduling and DispatchAIPremium

Advanced algorithms for optimal scheduling and technician dispatch based on multiple factors

AI-Powered Scheduling & DispatchingAIPremium

Schedule jobs by time, location and priority, match tasks to best technicians, send real-time updates and assignments

Calendar-based Drag and Drop Scheduling

Intuitive calendar interface for scheduling and rescheduling maintenance tasks with drag-and-drop functionality

Competency-based SchedulingPremium

Schedule maintenance tasks based on technician competencies and skill sets

Security(2)

Custom Roles and Permissions

Define custom user roles with granular permissions for security and access control

Single Sign-On (SSO)

Enterprise SSO for secure authentication and user management

Site Management(3)

Location and Sites

Location-based management and tracking of assets and maintenance activities

Multi-Site Management

Manage multiple sites and locations, map assets by location, view WO/PM activity by site, track site level performance

Unlimited Locations

Manage unlimited number of locations and sites

Support(3)

24/7 Email and Chat Support

Round-the-clock support via email and live chat for technical assistance

Dedicated Account ManagerPremium

Assign a dedicated account manager to support your organization's needs

Support Center

Comprehensive knowledge base and support documentation

Team Management(1)

Teams and Crew Management

Organize technicians into teams and crews for better scheduling and accountability

Time Tracking(1)

User Timecards and Timesheets

Track technician time, hours worked, and manage timesheets within the platform

Training(1)

Webinars

Training and educational webinars for users

User Management(2)

Unlimited Free Requester Users

Add unlimited users who can only submit maintenance requests

Unlimited Free View-Only Users

Add unlimited users with view-only access to the system

Work Order Management(6)

Clubbed Work OrdersPremium

Group related work orders into projects for better organization and tracking

External Work OrdersPremium

Create and manage work orders for external contractors and third-party service providers

Multi-asset Work Orders and PMPremium

Create work orders and preventive maintenance across multiple assets simultaneously

Unlimited Work Orders with Attached Images

Create unlimited work orders with the ability to attach images and documents

Work Order Management

Create work orders from alerts or reports, assign tasks by role/location/availability, add history, checklists and parts needed

Work Order with Attached Images

Attach images and photos to work orders for documentation and reference

Pricing

Essential

$10/user/month (annual) or $16/user/month (monthly)
  • Unlimited Work Orders with Attached Images
  • Unlimited Preventive Maintenance
  • Asset Management
  • Unlimited Request Users
  • Calendar-based Drag and Drop Scheduling
  • QuickBooks Online Integration
  • Location and Site Management
  • 6 Months Access to Analytics and Reporting

Professional

$30/user/month (annual) or $38/user/month (monthly)
  • Everything in Essential, Plus
  • Custom Forms and Checklist Builder
  • Custom Work Order Categories, Fields and Statuses
  • Parts and Inventory Management
  • Common Email Setup for Requests
  • Labor and Cost Tracking
  • Contract Management
  • E-sign Documents
  • QR Codes

Business

$50/user/month (annual) or $60/user/month (monthly)
  • Everything in Professional, Plus
  • Clubbed Work Orders (Projects)
  • Workflow Automation
  • Auto Report Generation and Sharing
  • Condition-Based Maintenance Triggers
  • Failure Codes
  • Procedure Scores (PM Score)
  • Single Window Quote Comparison
  • Asset Insights
  • Downtime Tracking

Enterprise

Custom Pricing
  • Everything in Business, Plus
  • Multi-asset Work Orders and PM
  • PM Escalation Workflows
  • Smart Checklists (Condition-based Forms with Advanced Logic)
  • Workflow Automation (unlimited)
  • External Work Orders
  • Advanced Scheduling and Dispatch
  • Competency-based Scheduling
  • Multi-site Management
  • Open REST API
  • PO Approval Workflows
  • AI-Powered Checklist and Procedure Generation
  • IoT and Sensor Integration
  • Custom Integrations

Cost Calculator

Keep Paying Zapium

Monthly$16/mo
Yearly$192/yr
5-Year Total$960

Build It Yourself

Est. Build Time~10 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 Year
SaaS
$192
DIY
$240
3 Years
SaaS
$576
DIY
$720
5 Years
SaaS
$960
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 91 features at easy complexity.

Build vs Buy

Should you build a Zapium alternative or buy the subscription? Estimate based on 91 features.

Buy Zapium

Better Value
Monthly cost$160/mo
3-year total$5,760
Time to deployDays

Build Your Own

Development cost$72,000
Maintenance$1,080/mo
3-year total$110,880
Dev time~6 months

Buying Zapium saves ~$105,120 over 3 years vs building.

Estimates based on 91 features and a BuildScore of 4/5. Actual costs vary.

Integrations

4 known integrations

Custom IntegrationsIoT and Sensor IntegrationOpen REST APIQuickBooks Online