ManageEngine

Track and manage IT assets across on-premises and cloud environments.

Automatically discover and inventory IT assets across network and cloud.

Maintain a comprehensive configuration management database of IT assets and relationships.

Track and manage system configurations to ensure consistency and compliance.

Track software licenses and hardware maintenance contracts with expiration alerts.

Maintain accurate hardware and software inventory with automated discovery.

Track and optimize software license usage to ensure compliance and reduce costs.

Monitor compliance with industry standards including GDPR, HIPAA, and SOC 2.

Prevent data loss through monitoring and control of sensitive data on endpoints.

Centralized view of security alerts, vulnerabilities, and compliance status.

Automate the deployment of security patches and software updates across endpoints.

Secure and audit privileged user access with session recording and credential vaults.

Manage user roles, permissions, and access rights across IT systems.

Identify, assess, and remediate security vulnerabilities across the infrastructure.

Use machine learning to automatically categorize, prioritize, and suggest resolutions for incidents.

Plan, track, and manage IT changes with approvals and impact analysis.

Manage support tickets with queuing, assignment, and tracking capabilities.

ITIL-compliant service desk and incident management with workflow automation.

Create and maintain a searchable knowledge base of IT solutions and best practices.

Identify and resolve recurring issues with root cause analysis.

Enable users to submit requests and find solutions through a self-service portal.

Define and track service level agreements with automated violation alerts.