OpenText

opentext.com
Document Management
1-2 Weeks

Secure Information Management for AI

How to Replace OpenText

Overview

OpenText is an enterprise information management platform that helps organizations unlock data, connect people and processes, and fuel AI with trust. The platform provides content management, B2B integration, cybersecurity, DevOps, and service management solutions with built-in AI capabilities through the Aviator AI suite. OpenText enables secure data management across on-premises, private cloud, sovereign cloud, and public cloud deployments.

Features

140 features across 30 categories

AI(14)

AI-Ready Information ManagementAI

Transform data into structured, accessible, optimized information ready for AI

Aviator AIAIPremium

AI that understands business, data, and goals to provide intelligent automation

Aviator StudioAIPremium

Platform for building, deploying, and iterating on AI agents in data's language

Business Network AviatorAIPremium

Generative AI for supply chain insights and B2B connectivity

Content AviatorAIPremium

AI content management with intelligent AI content assistant for powering work

Cybersecurity AviatorAIPremium

AI cybersecurity with agile threat detection to improve security posture

DevOps AviatorAIPremium

AI-powered DevOps automation enabling faster app delivery and development

Experience AviatorAIPremium

AI for elevating customer communications and experiences

Fax AviatorAIPremium

AI to turn every fax into instant action with automated workflows

Intelligent ClassificationAI

Automated classification of data and content

Knowledge DiscoveryAI

AI-powered knowledge discovery from content

MyAviatorAIPremium

Secure personal AI assistant for faster decision-making

OpenText DiscoveryAIPremium

Tools for data ingestion and automated metadata tagging to fuel AI

Service Management AviatorAIPremium

AI to empower users, service agents, and IT staff with self-service capabilities

Also in: monday.com, Notion, Airtable

AIOps(1)

AI Operations ManagementAIPremium

AIOps platform for IT operations automation

APIs(2)

API Bundle

Collection of APIs for custom application development

Cloud APIs

Cloud-based APIs for custom applications and workflows

Analytics(4)

Analytics Platform

Real-time analytics on a smarter data platform with predictive capabilities

Business Intelligence and Reporting

BI, visualization, and reporting tools for data insights

Contact Center Analytics

Analytics for contact center operations

Data Lakehouse & Analytics

Unified data lakehouse with analytics database for BI and visualization

Also in: Hugging Face, Notion, Smartsheet

Archiving(1)

Retain

Email archiving and unified archiving platform

Also in: OpenText

Asset Management(3)

Asset Management

IT asset management and tracking

Universal Discovery and CMDB

Automatic discovery and CMDB management

ZENworks Asset Management

Asset management for endpoints

Automation(3)

Automation Center

Automation platform for IT operations

Network Automation

Automation of network operations

Process Automation

Business process automation capabilities integrated with content

Also in: monday.com, Notion, Airtable

Backup & Recovery(2)

Data Protector

Enterprise data backup and disaster recovery

Data Protector for Cloud Workloads

Data protection for cloud-based workloads

Also in: Terraform, Supabase, WordPress.com

Cloud(5)

Cloud Management

Cloud infrastructure management capabilities

On-Premises Deployment

Full control of data on own infrastructure

Private CloudPremium

Cloud deployment while maintaining control and compliance

Public Cloud Deployment

Scalable cloud deployment with protection and compliance

Sovereign CloudPremium

Local control with global scale for trusted AI deployments

Collaboration(4)

Filr

File sync and share platform for hybrid work

GroupWise

Email and collaboration platform

Hybrid Workspaces

Platform for hybrid work collaboration

Secure Collaboration

Core collaboration and secure access capabilities

Communications(6)

Core Fax

Core fax capabilities

Core Messaging

Core messaging capabilities

Customer Communications

Platform for customer communications management

Enterprise Messaging

Enterprise messaging and archiving

Fax Solutions

Digital fax platform for business communications

Output Transformation Server

Transformation and delivery of output documents

Content Management(6)

Content Management

Unified content management across the enterprise to eliminate silos and improve collaboration

Content Management System

Full-featured content management platform (Documentum and Core variants)

Content Manager

Core content manager product

Digital Asset Management

Management and organization of digital assets

Document Management

Core document management capabilities for enterprise content

Web CMS

Web content management system

Customer Experience(1)

Customer Journey Management

Orchestration of customer journey experiences

Cybersecurity(30)

Access Manager

Authentication and access control management

Advanced Authentication

Multi-factor and advanced authentication methods

Adversary Signals

Detection of adversary tactics and techniques

Application Security Testing

Comprehensive application security testing capabilities

Behavioral Signals

Detection of suspicious behavioral patterns

Cybersecurity for SMBs & MSPs

Purpose-built data protection and security solutions for small business and managed service providers

Data Access Governance

Governance of data access and permissions

Data Discovery & Risk Insights

Discover sensitive data and identify security risks

Data Privacy & Protection

Data privacy and protection foundation capabilities

Dynamic Application Security Testing

DAST for testing running applications

Endpoint Forensics & Response

Forensic analysis and response for endpoints

Endpoint Investigator

Investigation tools for endpoint security

Enterprise Security Manager

Centralized enterprise security management

Forensic

Digital forensics capabilities

Forensic EquipmentPremium

Physical forensic equipment and tools

Identity Foundation

Core identity management foundation

Identity Governance

Governance of identity and access policies

Identity Manager

Core identity management capabilities

Information Assurance

Information assurance and audit capabilities

Mobile Investigator

Mobile device forensics and investigation

Network Detection & Response

Network-based threat detection and response

Privileged Access Manager

Management of privileged user access

Security Log Analytics

Analysis and monitoring of security logs

Software Composition Analysis

Analysis of open source components and dependencies

Static Application Security Testing

SAST for identifying vulnerabilities in source code

Structured Data Manager

Management of structured data security

Threat Detection & Response

Core threat detection and incident response capabilities

Threat Intelligence

Threat intelligence capabilities and feeds

ZENworks Endpoint Security Management

Security management for endpoints

ZENworks Full Disk Encryption

Full disk encryption for endpoints

Data Management(3)

Customer Data Platform

Unified customer data platform

Data Discovery

Intelligent data discovery capabilities across enterprise data

Information Archiving

Information archive solutions for long-term data retention and governance

DevOps(10)

Application Quality Management

Quality management for applications

DevOps Platform

Comprehensive DevOps automation platform

Enterprise Performance EngineeringPremium

Enterprise-grade performance engineering

Functional Testing

Automated functional testing for applications

Functional Testing for Developers

Functional testing tools for developer workflows

Functional Testing Lab for Mobile and Web

Cloud-based testing lab for mobile and web applications

Performance Engineering

Performance testing and optimization

Professional Performance EngineeringPremium

Professional-level performance engineering services

Service Virtualization

Virtual service simulation for testing

Software Delivery Management

Management of software delivery processes

Device Management(4)

Endpoint Management

Unified endpoint management for devices

ZENworks Configuration Management

Configuration management for endpoints

ZENworks Endpoint Software Patch Management

Automated patch management for endpoints

ZENworks Suite

Comprehensive endpoint management suite

Document Processing(2)

Capture and Intelligent Document Processing

Document capture with intelligent processing and vendor invoice management

File Content Extraction

Automated content extraction from files

Governance(1)

Data Compliance

Suite of services and APIs for proactive and persistent data governance

Industry Solutions(6)

Content Management for Engineering

Industry-specific content management for engineering organizations

Content Management for Government

Industry-specific content management for government agencies

Documentum Content Management for Life Sciences

Industry-specific content management for life sciences and pharmaceutical companies

EMR Integration

Healthcare EMR integration capabilities

Financial Hub

Industry application for financial services integration

SWIFT Service Bureau

SWIFT banking connectivity services

Infrastructure(1)

Open Enterprise Server

Enterprise server platform

Integration(10)

AppEnhancer

Document management and connectivity enhancement

B2B Integration

Secure B2B integration platform to connect once and reach anything

B2B Integration EnterprisePremium

Enterprise-grade B2B integration platform

B2B Integration Essentials

Essential B2B integration capabilities for basic connectivity

B2B Integration Foundation

Foundation-level B2B integration platform

Content Cloud integrations for Microsoft 365

Integration with Microsoft 365 ecosystem

Content Cloud integrations for Salesforce

Integration with Salesforce platform

Content Cloud solutions for Guidewire

Integration with Guidewire insurance platform

Content Management for SAP SuccessFactors

Content management integration for SAP SuccessFactors platform

Data Integrator

General data integration capabilities

Observability(6)

Application Observability

Observability platform for applications

Cloud Network Observability

Observability for cloud and network infrastructure

Infrastructure Observability

Observability for infrastructure monitoring

Network Node Manager

Network monitoring and node management

Network Observability

Comprehensive network observability platform

Network Operations Management

Management of network operations

Project Management(1)

Project and Portfolio Management

PPM and strategic portfolio management capabilities

Security(1)

Built-in Security and Compliance

Meet regulatory and compliance requirements and protect information throughout its lifecycle

Service Management(2)

Service Management

ITSM and service management platform

ZENworks Service Desk

IT service desk for endpoint support

Services(1)

Aviator AI ServicesAIPremium

Professional services for AI implementation and optimization

Supply Chain(3)

Supply Chain Orchestration

End-to-end supply chain orchestration capabilities

Supply Chain Traceability

IoT-powered supply chain traceability and product tracking

Trading Grid

Supply chain orchestration and e-invoicing platform

Web(1)

Web Optimization

Web optimization and performance capabilities

Cost Calculator

Pricing data not available for OpenText. Check their website for current pricing.

Build vs Buy

Should you build a OpenText alternative or buy the subscription? Estimate based on 140 features.

Buy OpenText

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$168,000
Maintenance$2,520/mo
3-year total$258,720
Dev time~14 months

Buying OpenText saves ~$258,720 over 3 years vs building.

Estimates based on 140 features and a BuildScore of 3/5. Actual costs vary.

Integrations

17 known integrations

BMC Helix ITSMBoxConsensus eFaxEverlawGitLabGuidewireHylandIBMIBM SterlingMicrosoft 365RelativitySalesforceSAP SuccessFactorsServiceNow IT Service ManagementSmart CommunicationsTricentisVaronis