BookedBy

bookedby.com
Scheduling & Booking
Weekend Project

Software for salons and spas. Focus on your craft. We'll handle the rest.

How to Replace BookedBy

Overview

BookedBy is an all-in-one business management software designed for salons, spas, and service-based businesses. It combines booking, scheduling, payment processing, inventory management, and marketing tools to streamline operations and grow revenue. The platform serves over 1,000 locations and processes millions of appointments annually.

Features

46 features across 15 categories

Billing(1)

Membership Maintenance and Recurring Billing

Manage membership programs and recurring billing

Also in: Insightly, Airtable, Obsidian

Booking(8)

Book Appointments for All Locations from Any Location

Manage appointments across multiple locations from a single interface

Cancellation List

Track and manage cancellations

Confirmation List

View list of confirmed appointments

Online Booking

Allow clients to book appointments online in real-time

Online Check-in

Enable clients to check in online before their appointment

Online Check-out

Process client check-out digitally

Online Queuing with Wait Times

Display real-time wait times and allow online queuing for appointments

Recurring Appointments

Set up recurring appointments for regular clients

Also in: SimplyBook.me, Picktime, Acuity Scheduling

Communications(1)

Client Notifications

Send automated notifications to clients about their appointments

Customer Experience(3)

Check-In Kiosk

Digital kiosk for customer check-in

Customer Facing Branded App

Branded mobile app for customers

Guided Checkout Kiosk

Guided checkout experience for customers

Customer Management(3)

Cross-Store, Consolidated Customer History, Formulas and Notes

View consolidated customer history and notes across multiple locations

Manage Customer Information

Store and organize customer profiles and information

Surveys

Send surveys to customers for feedback

Also in: Jobber, QuickBooks, Setmore

Employee Management(4)

Employee Schedule

Create and manage employee schedules

Manage Timecards

Track and manage employee timecards

Payroll Setup and Gross Pay Calculation

Automated payroll setup and gross pay calculations

Time Clock

Digital time tracking for employees

Integrations(1)

Google Reserve Integration

Integrate with Google Reserve for online booking

Also in: ReadMe, Hugging Face, Setmore

Inventory Management(5)

Create Purchase Orders

Generate purchase orders for inventory

Inventory Back Bar and Retail SKU Tracking

Track back bar and retail inventory by SKU

Inventory Maintenance

Track and manage inventory

Physical Count

Conduct physical inventory counts

Receive Purchase Orders

Receive and log incoming purchase orders

Marketing(7)

Detailed Promotional Offers By Day, By Time, By Employee

Set granular promotional offers based on day, time, and employee

Email Campaign Management

Create and manage email campaigns with unlimited subscribers and emails

Loyalty RewardsPremium

Create and manage loyalty reward programs

Online Reputation Management

Monitor and manage online reputation

Promotion Maintenance

Create and manage promotions

Referral Rewards

Set up referral reward programs for customers

SMS Campaign Management

Create and manage SMS marketing campaigns

Payments(1)

Instant Tip Payout

Process instant tip payouts to employees

Reporting(3)

100+ Reports

Access over 100 customizable business reports for data-driven decisions

Employee Scorecard / Performance Dashboard

Monitor employee performance with scorecards and dashboards

Standard Reports

Access standard business reports

Sales(3)

Discount Reasons

Track and manage discount reasons for transactions

Online Gift Cards

Sell and manage digital gift cards

Prompt Additional Related Services; Add-On Upgrades

Prompt customers to add related services and upgrades

Security(1)

Role Based Employee Access Control

Configure role-based access controls for employees

Service Management(3)

Client Custom Service Duration and Service Pricing Overrides

Override service duration and pricing on a per-client basis

Manage Service Offers and Pricing by Stylist

Configure services and pricing for individual stylists

Package Maintenance

Create and manage service packages

Support(2)

Unlimited Phone, Email and Text Support

Access to unlimited support via phone, email, and text

Unlimited Training

Unlimited training and onboarding resources

Pricing

Innovator

$49/mo
  • Online booking
  • Online check-in
  • Google Reserve integration
  • Recurring appointments
  • Client notifications
  • Single Service Provider

Emerging Brand

$69/mo
  • All Innovator features
  • Up to 3 Service Providers
  • Online queuing with wait times
  • Online check-out
  • Employee schedule
  • Time clock
  • Customer management

Established Business

$159/mo
  • All Emerging Brand features
  • Unlimited Service Providers
  • Book appointments for all locations from any location
  • Manage timecards
  • Payroll setup
  • 100+ reports
  • Email campaign management
  • SMS campaign management

Multi-location Business

$199/mo
  • All Established Business features
  • Unlimited Service Providers across multiple locations
  • Cross-store, consolidated customer history

Clover Solo

$30/mo hardware + software from $29/mo
  • Hardware pricing for Clover Solo
  • Software features included with device

Clover Duo

$40/mo hardware + software from $49/mo
  • Hardware pricing for Clover Duo
  • Software features included with device

Clover Flex

Call for pricing
  • Hardware pricing for Clover Flex
  • Software features included with device

Cost Calculator

Keep Paying BookedBy

Monthly$30/mo
Yearly$360/yr
5-Year Total$1.8k

Build It Yourself

Est. Build Time~3 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $120
SaaS
$360
DIY
$240
3 YearsSave $360
SaaS
$1.1k
DIY
$720
5 YearsSave $600
SaaS
$1.8k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 46 features at very easy complexity.

Build vs Buy

Should you build a BookedBy alternative or buy the subscription? Estimate based on 46 features.

Buy BookedBy

Better Value
Monthly cost$300/mo
3-year total$10,800
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying BookedBy saves ~$26,160 over 3 years vs building.

Estimates based on 46 features and a BuildScore of 5/5. Actual costs vary.

Integrations

4 known integrations

Clover POSGoogle ReserveQuickBooksTippy