Missive
missive.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Team communication and customer messaging platform
How to Replace MissiveOverview
Features
42 features across 15 categories
Accessibility(2)
Native iOS and Android apps for managing conversations on the go.
Interface and content support for multiple languages.
Administration(3)
Track all user activities and conversation changes for audit purposes.
Set automatic deletion policies for old conversations.
Define different roles with specific permissions for team members.
Analytics(2)
View metrics on response times, team activity, and conversation volume.
Detailed reports on individual and team performance metrics.
Automation(1)
Automate conversation workflows with custom rules and conditions.
Collaboration(6)
Mention specific team members to get their attention.
Share files and attachments directly within conversations.
Internal notes and comments on conversations without notifying customers.
React to messages with emoji reactions.
See when team members have read messages in conversations.
See when team members are typing in conversations.
Customization(2)
White-label the platform with custom domain and branding.
Add custom metadata fields to conversations for tracking.
Data Management(1)
Export conversations and data for archival or analysis.
Email(3)
Forward emails from any email address to the shared inbox.
Create and manage team email signatures.
Centralized email inbox for team collaboration on customer inquiries.
Integration(2)
Full REST API for custom integrations and automation.
Real-time webhooks to trigger actions based on conversation events.
Messaging(2)
Full emoji support for expressive team communication.
Real-time messaging for team collaboration and internal discussions.
Notifications(1)
Customizable notifications for messages, mentions, and conversation updates.
Organization(5)
Full conversation threads with customers accessible to all team members.
Organize and categorize conversations with custom labels and tags.
Combine multiple conversations into one thread.
Archive conversations to keep inbox clean and organized.
Powerful search functionality to find conversations, messages, and attachments.
Productivity(5)
Quick-access predefined responses for common customer inquiries.
Save draft messages and continue editing later.
Schedule messages to send at a later time.
Pre-built response templates for faster and consistent customer communication.
Snooze conversations and get reminded later.
Security(3)
Automatic backups with recovery options for data protection.
Enterprise SSO support with SAML and other authentication protocols.
Enhanced security with two-factor authentication for user accounts.
Workflow(4)
Assign conversations to team members for clear ownership and tracking.
Set conversation status like Open, Pending, or Closed.
Set due dates on conversations for deadline tracking.
Mark conversations with priority levels for better triage.
Pricing
Free
- ✓Basic team chat and email management for small teams
Starter
Popular- ✓Full platform access for growing teams
Pro
- ✓Advanced features including automation and analytics
Business
- ✓Enterprise-grade features with SSO and custom branding
Cost Calculator
Keep Paying Missive
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 42 features at very easy complexity.
Build vs Buy
Should you build a Missive alternative or buy the subscription? Estimate based on 42 features.
Buy Missive
Better ValueBuild Your Own
Buying Missive saves ~$27,960 over 3 years vs building.
Estimates based on 42 features and a BuildScore of 5/5. Actual costs vary.
Integrations
27 known integrations