Kickserv

kickserv.com
Field Service Management
Weekend Project

Your Service Made Simple™

How to Replace Kickserv

Overview

Kickserv is a field service management software that helps small businesses manage customers, schedule jobs, and get paid. It provides tools for scheduling, dispatching, invoicing, and customer communication to streamline home service operations.

Features

23 features across 16 categories

Automation(1)

Automated Email & Text Reminders

Send automated email and SMS reminders to customers for appointments and payments

Also in: monday.com, Notion, Airtable

Customer Management(2)

Customer Management

Stay in touch with customers before, during and after the job with customer views, job history, messaging, and a customer center portal

Customer Portal

Provide customers with a portal to request service, track progress, view history, and make payments

Also in: Jobber, QuickBooks, Setmore

Customization(2)

Custom Data FieldsPremium

Create custom data fields to capture business-specific information

Custom TemplatesPremium

Create custom templates for estimates, invoices, and other business documents

Also in: monday.com, Obsidian, Smartsheet

Documentation(2)

Photos, Documents & Notes

Attach and manage photos, documents, and notes directly to jobs

Signature Approval

Collect digital signatures for estimates and invoices

Financial(1)

Expense Tracking

Track and manage job expenses with detailed expense logging capabilities

Integrations(1)

Accounting Integration

Integrate with QuickBooks Online and QuickBooks Desktop for accounting automation

Also in: ReadMe, Hugging Face, Setmore

Invoicing(1)

Invoicing

Send invoices faster via text or email, manage receivables, collect signatures, and accept online payments

Also in: PayPal Business, Square, Acuity Scheduling

Lead Generation(1)

Embeddable Contact Form

Embed contact forms on your website to capture leads

Marketing(1)

Reviews ManagementPremium

Manage and track customer reviews

Mobile(1)

Mobile Job Management

Keep technicians on schedule and on task with job schedule, GPS tracking, digital signatures, and onsite credit card payment capabilities

Payments(1)

Online Payments

Collect payments online via credit card, Apple Pay, or Google Pay directly from customers

Pricing(1)

Kickserv Kickback Rewards

Earn 5% discount on monthly fees by processing minimum online payments each month

Reporting(2)

Business Reports

Access over 20 business reports for insights and analytics

Custom ReportsPremium

Create custom reports tailored to specific business needs

Sales(2)

Estimates

Build and send estimates with a single text, include signature approval, and manage customer pipeline for faster deal closure

Pipeline View

View all open estimates and leads in a centralized pipeline for better sales management

Scheduling(3)

Dispatch MappingPremium

View and manage job dispatch with mapping capabilities for better route optimization

Job Scheduling

Schedule jobs efficiently with one-click scheduling and calendar views, communicate faster, and keep customers happy with job notifications

Rules-based Online Scheduling

Set up automatic scheduling rules for customer requests

Tracking(1)

GPS & Time Tracking

Track technician locations and time spent on jobs with GPS check-ins and time tracking functionality

Pricing

Start

$60/mo or $576/year
  • 5 users
  • Embeddable contact form
  • Automated email & text reminders
  • Over 20 business reports
  • Time tracking
  • Expense tracking
  • Accounting integration (QuickBooks Online)

Run

Popular
$119/mo or $1,428/year
  • 10 users
  • Everything in Start plus:
  • Dispatch mapping
  • GPS check-ins
  • Custom data fields
  • Custom reports
  • Accounting integration (QuickBooks Desktop $50/m)

Scale

$199/mo or $2,388/year
  • 20 users
  • Everything in Run plus:
  • Custom templates
  • Reviews

Cost Calculator

Keep Paying Kickserv

Monthly$60/mo
Yearly$720/yr
5-Year Total$3.6k

Build It Yourself

Est. Build Time~2 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $480
SaaS
$720
DIY
$240
3 YearsSave $1.4k
SaaS
$2.2k
DIY
$720
5 YearsSave $2.4k
SaaS
$3.6k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 23 features at very easy complexity.

Build vs Buy

Should you build a Kickserv alternative or buy the subscription? Estimate based on 23 features.

Buy Kickserv

Monthly cost$600/mo
3-year total$21,600
Time to deployDays

Build Your Own

Better Value
Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Building could save ~$3,120 over 3 years.

Estimates based on 23 features and a BuildScore of 5/5. Actual costs vary.

Integrations

5 known integrations

Customer LobbyMailchimpQuickBooks DesktopQuickBooks OnlineStripe