Zapium vs Kickserv
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zapium offers more features (91 vs 23) and fewer integrations (4 vs 5). Starting price: Zapium at $16/mo vs Kickserv at $60/mo. Zapium has 91 unique features while Kickserv has 23 unique features, with 0 features in common.
| Zapium | Kickserv | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 91 | 23 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $16/mo | $60/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 4 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| AI-Powered Checklist and Procedure Generation |
Analytics (6 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Asset Insights | ||
| Downtime Tracking | ||
| Failure Codes | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Root Cause Insights |
Asset Management (7 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Straight Line Depreciation | ||
| Unlimited Assets |
Audit (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (7 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Automated Email & Text Reminders | ||
| Condition-Based Maintenance Triggers | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| PM Escalation Workflows | ||
| Request to Work Order Automation | ||
| Workflow Automation |
Collaboration (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Real-time Communication |
Contract Management (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Contract Management |
Cost Management (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Labor and Cost Tracking |
Customer Management (1 vs 2)
| Feature | Zapium | Kickserv |
|---|---|---|
| Customer Management | ||
| Customer Portal | ||
| Unlimited Customers |
Customer Portal (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Customer Portal and App |
Customization (5 vs 2)
| Feature | Zapium | Kickserv |
|---|---|---|
| Custom Data Fields | ||
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Templates | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses |
Document Management (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| E-sign Documents |
Documentation (0 vs 2)
| Feature | Zapium | Kickserv |
|---|---|---|
| Photos, Documents & Notes | ||
| Signature Approval |
Financial (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Expense Tracking |
Integration (3 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Custom Integrations | ||
| Open REST API | ||
| QuickBooks Online Integration |
Integrations (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Accounting Integration |
Inventory Management (8 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management |
Invoicing (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Invoicing |
IoT (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Meters and IoT Integration |
Lead Generation (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Embeddable Contact Form |
Maintenance Planning (4 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Marketing (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Reviews Management |
Mobile (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Mobile Job Management |
Mobile App (2 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Payments (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Online Payments |
Pricing (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| Kickserv Kickback Rewards |
Pricing Management (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Price Lists |
Procurement (5 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Reporting (6 vs 2)
| Feature | Zapium | Kickserv |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Auto Report Generation and Sharing | ||
| Business Reports | ||
| Custom Reports | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Reporting & Analytics |
Request Management (4 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Sales (0 vs 2)
| Feature | Zapium | Kickserv |
|---|---|---|
| Estimates | ||
| Pipeline View |
Scheduling (5 vs 3)
| Feature | Zapium | Kickserv |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling | ||
| Dispatch Mapping | ||
| Job Scheduling | ||
| Rules-based Online Scheduling |
Security (2 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Custom Roles and Permissions | ||
| Single Sign-On (SSO) |
Site Management (3 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (3 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Dedicated Account Manager | ||
| Support Center |
Team Management (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Teams and Crew Management |
Time Tracking (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| User Timecards and Timesheets |
Tracking (0 vs 1)
| Feature | Zapium | Kickserv |
|---|---|---|
| GPS & Time Tracking |
Training (1 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Webinars |
User Management (2 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Work Order Management (6 vs 0)
| Feature | Zapium | Kickserv |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Zapium (91)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 71 more unique features
Only in Kickserv (23)
Automated Email & Text Reminders
Customer Management
Customer Portal
Custom Data Fields
Custom Templates
Photos, Documents & Notes
Signature Approval
Expense Tracking
Accounting Integration
Invoicing
Embeddable Contact Form
Reviews Management
Mobile Job Management
Online Payments
Kickserv Kickback Rewards
Business Reports
Custom Reports
Estimates
Pipeline View
Dispatch Mapping
+ 3 more unique features
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