Kickserv vs ServiceM8

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Kickserv offers fewer features (23 vs 87) and fewer integrations (5 vs 10). Starting price: Kickserv at $60/mo vs ServiceM8 at $29/mo. Kickserv has 23 unique features while ServiceM8 has 87 unique features, with 0 features in common.

KickservServiceM8
CategoryField Service ManagementField Service Management
Total Features2387
AI-Powered Features04
Starting Price$60/mo$29/mo
Pricing Tiers35
Integrations510
Shared Features0
Shared Integrations2
Data Quality70%95%

Feature Comparison by Category

AI (0 vs 1)

FeatureKickservServiceM8
AI Smart Helpers

Analytics (0 vs 2)

FeatureKickservServiceM8
Job Costing
Job Profitability

Asset Management (0 vs 1)

FeatureKickservServiceM8
Asset Management

Automation (1 vs 0)

FeatureKickservServiceM8
Automated Email & Text Reminders

Billing (0 vs 1)

FeatureKickservServiceM8
Markup Billing

Booking (0 vs 1)

FeatureKickservServiceM8
Online Bookings

Branding (0 vs 1)

FeatureKickservServiceM8
Photo Branding

Calendar (0 vs 1)

FeatureKickservServiceM8
Calendar Import

Client Management (0 vs 1)

FeatureKickservServiceM8
Job & Client History

Communication (0 vs 9)

FeatureKickservServiceM8
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS

Core (0 vs 1)

FeatureKickservServiceM8
Job Management

Customer Management (2 vs 0)

FeatureKickservServiceM8
Customer Management
Customer Portal

Customization (2 vs 0)

FeatureKickservServiceM8
Custom Data Fields
Custom Templates

Desktop (0 vs 1)

FeatureKickservServiceM8
Mac & PC App

Dispatch (0 vs 1)

FeatureKickservServiceM8
Dispatch Map

Documentation (2 vs 0)

FeatureKickservServiceM8
Photos, Documents & Notes
Signature Approval

Documents (0 vs 1)

FeatureKickservServiceM8
Document Scanning

Email (0 vs 1)

FeatureKickservServiceM8
Inbox

Financial (1 vs 0)

FeatureKickservServiceM8
Expense Tracking

Forms (0 vs 4)

FeatureKickservServiceM8
Electronic Forms
Forms & Certificates
PDF Fill-in
Purchased Forms

Integration (0 vs 5)

FeatureKickservServiceM8
Accounting Integrations
Automated Supplier Import
Supplier Invoice Import
Supplier Invoice Importing
Timesheet Export

Integrations (1 vs 0)

FeatureKickservServiceM8
Accounting Integration

Invoicing (1 vs 3)

FeatureKickservServiceM8
Invoicing
Live Invoice Statements
Progress Invoicing
Quoting & Invoicing

Knowledge Management (0 vs 2)

FeatureKickservServiceM8
Billing Knowledge
Knowledge

Lead Generation (1 vs 0)

FeatureKickservServiceM8
Embeddable Contact Form

Marketing (1 vs 0)

FeatureKickservServiceM8
Reviews Management

Media (0 vs 3)

FeatureKickservServiceM8
Notes, Photos & Videos
Photo Markup & Diagrams
Video Transcription

Mobile (1 vs 6)

FeatureKickservServiceM8
Apple CarPlay
Barcode Scanning
Mobile Access
Mobile Job Management
Offline Access
ServiceM8 Lite for Android
Signature Capture

Navigation (0 vs 1)

FeatureKickservServiceM8
Integrated Navigation

Network (0 vs 1)

FeatureKickservServiceM8
ServiceM8 Network

Notifications (0 vs 1)

FeatureKickservServiceM8
Schedule Change Notifications

Payments (1 vs 6)

FeatureKickservServiceM8
Automated Payment Follow-ups
Credit Card Payments
Deposits
Mobile Payments
Online Card Payments
Online Payments
Tap to Pay on iPhone

Phone System (0 vs 6)

FeatureKickservServiceM8
After Hours Call Routing
Call Groups
Call Recording & Transcription
Caller ID
Remote Working
ServiceM8 Phone

Pricing (1 vs 0)

FeatureKickservServiceM8
Kickserv Kickback Rewards

Quoting (0 vs 4)

FeatureKickservServiceM8
Bundles
Online Quote Acceptance
Proposals
Quote Options

Reporting (2 vs 3)

FeatureKickservServiceM8
Business Reports
Custom Reports
Reporting
Shift GPS Report
Smart Report Helper

Routing (0 vs 1)

FeatureKickservServiceM8
Auto Routing

Sales (2 vs 0)

FeatureKickservServiceM8
Estimates
Pipeline View

Scheduling (3 vs 2)

FeatureKickservServiceM8
Dispatch Mapping
Job Scheduling
Recurring Jobs & Maintenance Scheduling
Rules-based Online Scheduling
Scheduling

Security (0 vs 2)

FeatureKickservServiceM8
Account Activity Log
Two Step Authentication

Signatures (0 vs 2)

FeatureKickservServiceM8
Electronic Signature
Remote Client Signature

Task Management (0 vs 1)

FeatureKickservServiceM8
Checklists & Tasks

Team Management (0 vs 3)

FeatureKickservServiceM8
Activity Feed
Staff GPS & Status
Urgent Dispatch

Templates (0 vs 2)

FeatureKickservServiceM8
Email & SMS Templates
Job Templates

Time Tracking (0 vs 4)

FeatureKickservServiceM8
Auto Time Tracking
Smart Labour
Timesheets
Trip Time Tracking

Tracking (1 vs 0)

FeatureKickservServiceM8
GPS & Time Tracking

Voice Control (0 vs 1)

FeatureKickservServiceM8
Siri Shortcuts

Web (0 vs 1)

FeatureKickservServiceM8
Website & Email

Unique Features

Only in Kickserv (23)

Automated Email & Text Reminders
Customer Management
Customer Portal
Custom Data Fields
Custom Templates
Photos, Documents & Notes
Signature Approval
Expense Tracking
Accounting Integration
Invoicing
Embeddable Contact Form
Reviews Management
Mobile Job Management
Online Payments
Kickserv Kickback Rewards
Business Reports
Custom Reports
Estimates
Pipeline View
Dispatch Mapping

+ 3 more unique features

Only in ServiceM8 (87)

AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App

+ 67 more unique features

Want to build your own alternative to Kickserv or ServiceM8?

Analyze it with Reap