GatherUp

getfivestars.com
Customer Success
Weekend Project

The Features You Need. The Pricing You Want.

How to Replace GatherUp

Overview

GatherUp is a reputation management and review software platform that helps businesses monitor online reviews, acquire customer feedback, and manage their online presence across 100+ review sites. It provides tools for review monitoring, customer surveys, feedback collection, and automated review responses with AI-powered features.

Features

20 features across 13 categories

AI(3)

AI-Driven Topic and Keyword TaggingAI

Automatically categorize reviews by topics and keywords using AI

Fake Review DefenseAIPremium

AI-powered monitoring to flag, filter, and dispute fraudulent reviews and review spam

Unique AI-Crafted RepliesAI

AI-powered automatic response suggestions for reviews

Also in: monday.com, Notion, Airtable

Communication(2)

SMS Credits

Up to 300 SMS + 3,000 email credits per location per month

Web-to-Text ChatPremium

2-way web-to-SMS feature to convert website visitors into customers through SMS conversations

Conversion(1)

Conversion Pop-Up

Display pop-ups to encourage review and feedback submission

Display(1)

Review Widgets and Badge

Display review widgets and trust badges on your website

Feedback(3)

Multiple Feedback and Review Options

Offer various feedback collection methods to customers

Net Promoter Score and Surveys

Track NPS and conduct customer surveys

QR Codes and Custom Feedback Links

Generate QR codes and custom links for feedback collection

Also in: Pendo, Lessonly, Natero

Integration(2)

API, Zapier and Webhooks

Connect with third-party applications via API, Zapier, and webhooks

Customer Upload Integrations

Import customer data from your existing systems

Also in: monday.com, Notion, Airtable

Local SEO(1)

Listings HubPremium

Manage and sync business information across 125+ online directories including Google, Apple Maps, Yelp, and Facebook

Also in: Rank Math, Semrush, Moz

Marketing(1)

Campaigns - Promotional SMS MarketingPremium

Send 1,000 promotional SMS messages per month with ability to purchase additional messages at $0.02 per message

Also in: Squarespace, Intercom, monday.com

Monitoring(2)

Competitor MonitoringPremium

Automate monitoring and dispute fake 5-star reviews from competitors

Online Review Monitoring

Monitor reviews across 100+ sites

Notifications(1)

Custom Notifications

Set up custom alerts for review activity

Reporting(1)

Full Reporting Suite

Comprehensive reporting and analytics dashboard

Review Management(1)

In-App Review Responding

Respond to reviews directly within the platform

Social Media(1)

Automated Social Sharing

Automatically share reviews on social media channels

Pricing

Small Business

$99/month
  • Up to 300 SMS + 3,000 email credits per location per month
  • Online review monitoring across 100+ sites
  • Net Promoter Score and surveys
  • Multiple feedback and review options
  • QR codes and custom feedback links
  • Customer upload integrations
  • API, Zapier and Webhooks
  • Full reporting suite
  • Custom notifications
  • Unique AI-crafted replies
  • In-app review responding
  • Review widgets and badge
  • AI-driven topic and keyword tagging
  • Conversion Pop-Up
  • Automated social sharing

Multi Location

$60/month per location
  • Up to 300 SMS + 3,000 email credits per location per month
  • Online review monitoring across 100+ sites
  • Net Promoter Score and surveys
  • Multiple feedback and review options
  • QR codes and custom feedback links
  • Customer upload integrations
  • API, Zapier and Webhooks
  • Full reporting suite
  • Custom notifications
  • Unique AI-crafted replies
  • In-app review responding
  • Review widgets and badge
  • AI-driven topic and keyword tagging
  • Conversion Pop-Up
  • Automated social sharing

Agency

Custom
  • White label reputation management software
  • Reputation management
  • Review acquisition
  • Customer experience tools

Cost Calculator

Keep Paying GatherUp

Monthly$60/mo
Yearly$720/yr
5-Year Total$3.6k

Build It Yourself

Est. Build Time~2 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $480
SaaS
$720
DIY
$240
3 YearsSave $1.4k
SaaS
$2.2k
DIY
$720
5 YearsSave $2.4k
SaaS
$3.6k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 20 features at very easy complexity.

Build vs Buy

Should you build a GatherUp alternative or buy the subscription? Estimate based on 20 features.

Buy GatherUp

Monthly cost$600/mo
3-year total$21,600
Time to deployDays

Build Your Own

Better Value
Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Building could save ~$3,120 over 3 years.

Estimates based on 20 features and a BuildScore of 5/5. Actual costs vary.

Integrations

9 known integrations

APIApple MapsCRM SystemsFacebookGooglePOS SystemsWebhooksYelpZapier